The Good Care Group

At Rest Less, we know how important it is that you find the right care for yourself or your family when you need it most. With this in mind, we’ve teamed up with The Good Care Group, a live-in care provider that’s dedicated to providing people with specialist support in the comfort and safety of their own homes.

Request a call back from the team to discuss your care needs.

The Good Care Group

the good care group nowhere better

The comfort of your own home is proven to provide comfort to those unwell or suffering with dementia. Surrounded by memories and supported by a live-in carer, we help our clients live their very best life, in the place they love the most.

A leading provider of high quality, live-in care to families in England and Scotland for over 10 years, our services have been rated five “outstanding” stars by the Care Quality Commission. Our approach to care at home means our clients can achieve improved health and well-being, and their families benefit from peace of mind and reassurance that their loved one is receiving the very best care and support. We deliver only the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst also improving lifestyle and quality of life. 

the good care group nowhere betterThe comfort of your own home is proven to provide comfort to those unwell or suffering with dementia. Surrounded by memories and supported by a live-in carer, we help our clients live their very best life, in the place they love the most.

A leading provider of high quality, live-in care to families in England and Scotland for over 10 years, our services have been rated five “outstanding” stars by the Care Quality Commission. Our approach to care at home means our clients can achieve improved health and well-being, and their families benefit from peace of mind and reassurance that their loved one is receiving the very best care and support. We deliver only the very highest standards of care that enable people to live with choice, dignity and independence in the comfort of their home, whilst also improving lifestyle and quality of life.

Starting the conversation about care

We all understand that conversations about care can be difficult to approach. Elaine Murray, Community Ambassador, provides a useful outline of how to talk to a loved one about care.

If you and your family are starting to discuss a loved one’s care needs and would like some impartial advice and guidance, watch the video below.

Our brand values

We’re experts
Our people are skilled professionals that deliver award-winning, innovative care, guided by experienced health and social care specialists. Our clients can rest assured knowing that they are in good hands.

We’re better together
Working as a team, we share, support, and collaborate to achieve our goals. Our combined warmth and shared vision help us to deliver an outstanding service.

We’re trusted
Always offering peace of mind, we build relationships through honesty and reliability. We’re proud of our reputation and of the fact that most of our clients and carers come from recommendations.

We’re empathetic
Providing genuine care, we always look at situations through our clients’ eyes and remember that people are at the heart of everything we do. We’re in the privileged position of being able to improve people’s lives every day and we make sure to never forget that.

We’re professional
We consistently deliver the best care possible and meet the needs of our clients in a reliable, responsive and knowledgeable way. Our standards are high- as you would expect from the UK’s most awarded care provider.

We’re respectful
We treat everyone equally and individually; offering privacy, ensuring dignity, and embracing diversity.

Don’t just take our word for it. See what our clients say about us.

Real life stories

Watch Suzi's story

Arthur's story

My father Arthur is 76 and lives in North London with my mother, Maisie. He has Parkinson’s and needs quite a bit of help every day to get up and dressed, eat good meals, take his pills and get out and about.

His speech is not very good and if you don’t know him well, it is hard to understand what he has to say. He now uses a wheelchair, which he needs someone to push. He also has difficulty in swallowing which makes eating and taking medication a big worry – especially because he is on such a strict regime with his medication.

We had been using an hourly care agency to take the pressure off my mother, but his needs were increasing, and she was struggling to cope. Most worrying for me was that the carers were coming at unpredictable times, which made it harder to know if he was taking the right medication at the right time. There always seemed to be new faces coming to the door. They did not understand my father and I think he found all the changes very tiring. I wanted to find out more about live-in care for Parkinson’s patients and talked to The Good Care Group to see what their Parkinson’s home care service could offer.

We spoke about his increasing needs and how he would feel more comfortable with male carers. They introduced us to Henry and Bob, two carers fully trained by The Good Care Group using Parkinson’s UK materials. They were able to provide specialist round-the-clock support for his condition.

Best of all they matched my father perfectly. They both loved their motorsport – my father spent most of his working life in that industry – so there was plenty of common ground between them.

Live-in care gives us the flexibility and continuity we wanted for him. Flexible because Parkinson’s can be unpredictable – some days the symptoms are worse than others. Now we have the continuity with the same two carers, he has a settled routine that is built around him and when he needs to take his medication.

The carers have supported his physio regime by providing some gentle exercises that improve his mobility and make him more independent. They have also sorted out day trips for him and my mother – they had a picnic recently in Regent’s Park, where Henry took care of the practical things, so they could just enjoy themselves.

Both Henry and Bob have done wonders for my father this last year. They can interpret his needs because they have got to know him so well. They slow things down, so they can continually check that dad is content with what is happening and have on-going discussions about his likes and dislikes and build this into his everyday life.

They have taken the burden off my mother and allowed her to be his wife, not his carer. It has had such a big impact on him because he is now enjoying life a lot more – and that has also given me tremendous peace of mind. Thank you for all you have done.

Music and Dementia

For many older people, there’s nowhere better than home. With the support of a professional live-in carer our clients are able to stay safer, healthier and happier in their own homes and communities.

Our professional carers have the time to get to know their client, time to help them enjoy life and time to provide outstanding care completely tailored to their needs. Our carers will learn about their client’s past, personality and preferences. Whether it is helping with social activities or simply listening, they understand the person being cared for and look for ways to enhance their quality of life in a way that respects their choices and preferences.

Professional Carer Gary was matched with a client living with Dementia. Not long after he arrived in placement they discovered P’s love for music and used this to help enhance her quality of life.

“When I arrived for my first time on placement with P I quickly became aware of her love of music. From mid afternoon we would listen to her collection of CD’s. She loved Daniel O’Donnell, Patsy Cline and The Carpenters in particular. She would sit and sing and hum along and I would join in and we would both have a great time together. It was something she really enjoyed and would help when she was feeling anxious.

I knew how music therapy can be so beneficial to people with Dementia so I did some research and found out that the council ran a fortnightly class in the local community hall. I spoke with P and she seemed very keen so I signed us both up and the following week we joined the class.

During the class we would sing and clap along to all the old favourites and at the end of it they also provided tea and cake. We would sit and chat to other people in the class for about 30 minutes after the class ended. It was a great occasion every time we went and the singing would often continue on the journey home! P also met another lady there who was 91 and they became good friends.

The experience was very beneficial for P and she would look forward to it for days before. On her days of high anxiety I would speak to her about it and we would both start singing, which really helped to soothe her.”

"My elderly relative returned home after a fall with live-in care provided by The Good Care Group. We considered several potential providers including some that were considerably less expensive, but concluded 'you get what you pay for'. The Carers have been fantastic with excellent support from the Care Managers and Fast Responder team. Highly recommended."

"The Good Care Group recently started caring for my mother with fairly advanced dementia. Everything has been great so far. All the dealings I have had have been friendly and informative, whilst extremely professional. Fantastic carer and very reassuring all round."

"From my initial approach to The Good Care Group in London to enquire about respite care for my Mum, to seeing her live-in carer away last week, I have full praise for The Good Care Group. The administration was excellent, and everything happened when it was scheduled to do so, and was clearly explained and laid out. The carer match was excellent, and an immediate rapport was established with my Mum, and care was provided with compassion and attention to detail. Having cared for my Mum for the last 18 months, I was certainly in need of a break, and I quickly relaxed during the respite period knowing my Mum was in safe caring hands. I now feel confident to book further episodes of respite care, and will certainly use The Good Care Group, and hope to have the same carer back. Thank you to all those with whom I had contact or involvement-all great!"

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Request a call back from the team to discuss your care needs

Frequently asked questions about live-in care

If you are exploring live-in care options for your loved one, you may have questions for the care provider. Watch the video below to see The Good Care Group answer the most frequently asked questions about live-in care.

Have more questions about live-in care?

The Good Care Group awards and partnerships​

The Good Care Group awards
The Good Care Group awards
The Good Care Group - finalist

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