Certified Quality Auditor Training

  • Course provided by Udemy
  • Study type: Online
  • Starts: Anytime
  • Price: See latest price on Udemy
Udemy

Course Description

This course teaches the principles and practices of effective audits in accordance with ISO 19011, "Guidelines on Auditing Management Systems".

You will learn auditing skills through short and easy to understand video lessons and quizzes.

You can use this course for two purposes:

1. Passing the CQA certification exam

2. Understanding and implementing Quality Auditing principles to improve an organization's performance

1. CQA CERTIFICATION EXAM PREPARATION:

This course is fully aligned with the updated Body of Knowledge.

Sections :

Section I Auditing Fundamentals

Section II Audit Process

Section III Auditor Competencies

Section IV Auditor Program Management and Business Applications

Section V Quality Tools and Techniques


2. LEARNING QUALITY AUDITING TO IMPROVE ORGANIZATION'S PERFORMANCE:

Training your internal auditors and quality management team members to understand the basics of quality auditing principles and apply best practices in this field.

Learn the principles and practice of auditing requirements.

  • No need to pay $1000 to $3000 per person.

  • No need to send your people 3 to 5 days off from the work.

  • Certificate of Completion provided.

  • Download pdf study notes.

  • Satisfaction Guaranteed. Get your money back in 30 days if you are not satisfied. No Questions Asked! There is no reason to delay because I am taking all the risks. There is no risk to you.


Note: We are not a representative of ASQ®, IASSC® or any other certification organization.

ASQ® is the registered trademark of the American Society for Quality.

IASSC® is the registered trademark of the International Association for Six Sigma Certification.

We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only for describing the relevant exam processes and knowledge (i.e. Fair Use).

Who this course is for:

  • Individuals attempting the Certified Quality Auditor exam
  • Individuals interested in conducting internal/external audits
  • Quality Managers and Directors
  • Quality Auditors
  • Other Quality Professionals interested in expanding their role to include auditing
  • Understand the roles and responsibilities of the auditor Confidently conduct internal/external quality management system audit This course is fully aligned with the Certified Quality Auditor Body of Knowledge provided by most internationally recognized certification bodies. Curated for the Udemy Business collection Requirements Some industry experience is preferred Basic understanding of the work processes you want to audit Description This course teaches the principles and practices of effective audits in accordance with ISO 19011, "Guidelines on Auditing Management Systems". You will learn auditing skills through short and easy to understand video lessons and quizzes. You can use this course for two purposes: 1. Passing the CQA certification exam 2. Understanding and implementing Quality Auditing principles to improve an organization's performance 1. CQA CERTIFICATION EXAM PREPARATION: This course is fully aligned with the updated Body of Knowledge. Sections : Section I Auditing Fundamentals Section II Audit Process Section III Auditor Competencies Section IV Auditor Program Management and Business Applications Section V Quality Tools and Techniques 2. LEARNING QUALITY AUDITING TO IMPROVE ORGANIZATION'S PERFORMANCE: Training your internal auditors and quality management team members to understand the basics of quality auditing principles and apply best practices in this field. Learn the principles and practice of auditing requirements. No need to pay $1000 to $3000 per person. No need to send your people 3 to 5 days off from the work. Certificate of Completion provided. Download pdf study notes. Satisfaction Guaranteed. Get your money back in 30 days if you are not satisfied. No Questions Asked! There is no reason to delay because I am taking all the risks. There is no risk to you. Note: We are not a representative of ASQ®, IASSC® or any other certification organization. ASQ® is the registered trademark of the American Society for Quality. IASSC® is the registered trademark of the International Association for Six Sigma Certification. We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only for describing the relevant exam processes and knowledge (i.e. Fair Use). Who this course is for: Individuals attempting the Certified Quality Auditor exam Individuals interested in conducting internal/external audits Quality Managers and Directors Quality Auditors Other Quality Professionals interested in expanding their role to include auditing Show more Show less Course content 6 sections • 107 lectures • 12h 23m total length Expand all sections Auditing Fundamentals 16 lectures • 1hr 24min 1A1 Methods - Introduction and three defintions Preview 08:11 1A1 Quality Auditing - Standards 04:35 1A1 Auditing Methods - Product, Process and System Audits Preview 04:06 1A1 Auditing Methods - Combined and Joint Audits 02:53 1A2 Auditor-auditee Relationship (First, Second and Third Party Audits) 04:33 1A3 Purpose - Registration/Certification and Accreditation 06:01 1A3 Purpose - For cause, Risk based, Compliance, Surveillance, and CAPA 05:19 1A4 Common Elements with other Audits 04:16 1B1 Elements of purpose and scope 05:49 1B2 Benefits of audits 03:46 1C Criteria to audit against 07:17 1D Roles and responsibilities of audit participants 05:52 1E1 Professional conduct and responsibilities 08:19 1E2 Legal consequences 03:24 1E3 Audit credibility 09:24 Section 1 Slides: Download pdf file 00:01 Section 1 Quiz - Auditing Fundamentals 19 questions 2. Audit Process 24 lectures • 2hr 49min 2A Audit Preparation and Planning 03:57 2A1 Elements of the audit planning process 08:42 2A2 Auditor selection 05:43 2A3 Audit-related documentation and considerations 06:56 2A4 Logistics 03:54 2A5 Auditing tools and working papers 11:22 2A6 Auditing strategies 10:29 2A7 Auditing plan 03:14 2B1 On-site audit management for the auditor 05:37 2B2 On-site audit management for the auditee 03:54 2B3 Opening meeting 08:36 2B4 Audit data collection and analysis Preview 20:13 2B5 Establishment of objective evidence 06:03 2B6 Organization of objective evidence 08:18 2B7 Exit and closing meeting 08:43 2C1 Audit report development and content 10:09 2C2 Effective reports 05:56 2C3 Final audit report steps 06:45 2D1 Elements of the corrective and preventive action (CAPA) process 10:56 2D2 Review of corrective and preventive action (CAPA) plan 06:38 2D3 Verification of corrective and preventive action (CAPA) 03:27 2D4 Follow-up on ineffective corrective and preventive action (CAPA) 06:41 2D5 Audit closure 02:47 Section 2 Slides: Download pdf file 00:01 Section II Quiz - Audit Process 25 questions 3 Auditor Competencies 11 lectures • 1hr 16min 3 Auditor Competencies 08:44 3A Auditor Characteristics 06:59 3B On-site Audit Resource Management 06:05 3C Conflict Resolution - Part 1 08:41 3C Conflict Resolution - Part 2 08:46 3D Communication and Presentation Techniques 12:03 3E Interviewing Techniques 06:06 3F1 Team Building 04:41 3F2 Team Facilitation 04:04 3F3 Stages of Team Development 09:31 Section 3 Slides: Download pdf file 00:01 Section III Quiz - Auditor Competencies 25 questions 4. Audit Program Management and Business Applications 14 lectures • 1hr 45min 4A1 Senior Management Support 08:31 4A2 Staffing and Resource Management 05:55 4A3 Auditor Training and Development 05:39 4A4 Audit Program Evaluation 07:38 4A5 Internal Audit Program Management Preview 15:23 4A6 External Audit Program Management 07:29 4A7 Best Practices 04:52 4A8 Organizational Risk Management 12:36 4A9 Management Review Input 05:58 4A10 Electronic Records and Computerized System Considerations 09:19 4B1 Auditing as a Management Tool 04:07 4B2 Interrelationship of Business Processes 04:42 4B3 Cost of Quality (COQ) Principles 12:20 Section 4 Slides: Download pdf file 00:02 Section IV Quiz - Audit Program Management and Business Applications 15 questions 5. Quality Tools and Techniques 41 lectures • 5hr 10min 5A Basic Quality and Problem Solving Tools - Introduction 03:55 5A1 Pareto Chart 06:10 5A2 Cause and Effect Diagrams 05:24 5A3 Flowcharts 05:03 5A4 Statistical Process Control (SPC) Charts 17:10 5A5 Check Sheets 05:31 5A6 Scatter Diagrams 04:08 5A7 Histograms 07:21 5A8 Root Cause Analysis (RCA) 05:49 5A9 Plan-Do-Check-Act (PDCA) Cycle 03:58 Section V Quiz 1 - Basic Quality Tools 15 questions 5B1 Six Sigma Preview 12:40 5B2 Lean - Introduction and Benefits 02:58 5B2 Lean Philosophy 05:18 5B2 Lean - Value Stream Mapping (VSM) 08:46 5B2 Lean - Types of Wastes - Muda, Mura and Muri 07:11 5B2 Lean - Eight Types of Wastes 11:03 5B2 Waste Elimination - Pull System 04:10 5B2 Waste Elimination - Kanban Card 05:06 5B2 Waste Elimination - 5S 08:14 5B2 Waste Elimination - Standard Work and Poka-Yoke 05:26 Section V Quiz 2 - Six Sigma and Lean 17 questions 5C Basic Statistics 03:16 5C1 Measures of Central Tendency 09:18 5C2 Measures of Dispersion 10:35 5C3 Qualitative and Quantitative Analysis 09:21 Section V Quiz 3 - Basic Statistics 12 questions 5D1 Common and Special Cause 07:33 5D2 Process Performance Metrics 17:22 5D3 Outliers 03:30 Section V Quiz 4 - Process Variation 10 questions 5E2 Types of Sampling 10:53 5E1 Acceptance Sampling Plans 12:22 5E3 Sampling Terms 09:11 Section V Quiz 5 - Sampling Methods 12 questions 5F Change Control 10:39 5F Configuration Management 06:34 Section V Quiz 6 - Change Control and Configuration Management 2 questions 5G Verification and Validation 04:36 Section V Quiz 7 - Verification and Validation 1 question 5H Risk Management Tools 09:00 5H Plan Risk Management and Identify Risks 05:04 5H Analyze Risks 09:25 5H Plan Risk Response and Monitor/Control Risks 11:18 5H Failure Mode and Effects Analysis 14:57 5H Hazard Analysis and Critical Control Points (HACCP) 04:39 5H Critical to Quality (CTQ) Analysis 04:46 Section V Quiz 8 - Risk Management 15 questions Section 5 Slides - Download pdf file 00:01 Bonus Section 1 lecture • 1min Bonus Lecture 00:36 Instructor Sandeep Kumar ­ Experienced Quality Director • Six Sigma Coach • Consultant 4.5 Instructor Rating 34,571 Reviews 168,210 Students 28 Courses PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, IIA - CIA Sandeep Kumar has more than 35 years of Quality Management experience. He has worked as Quality Director on a number of projects, including Power, Oil and Gas and Infrastructure projects. In addition, he provides coaching and consulting services to implement Lean Six Sigma to improve performance. His areas of specialization include Quality Assurance, ISO 9001:2015, Lean, Six Sigma, Risk Management, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Mechanical Inspection and Quality Training. Professional Qualifications: His professional qualification/certifications include: • ASQ-CSSBB, Certified Six Sigma Black Belt • ASQ-CMQ/OE Certified Manager of Quality/Organizational Excellence • PMI-PMP Certified Project Management Professional • IRCA Registered Lead Auditor (QMS-2015) • IIA-CIA Certified Internal Auditor • ASQ-CSSGB, Certified Six Sigma Green Belt • ASQ-CQA Certified Quality Auditor • ASQ-CQE Certified Quality Engineer Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? 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  • Confidently conduct internal/external quality management system audit This course is fully aligned with the Certified Quality Auditor Body of Knowledge provided by most internationally recognized certification bodies. Curated for the Udemy Business collection Requirements Some industry experience is preferred Basic understanding of the work processes you want to audit Description This course teaches the principles and practices of effective audits in accordance with ISO 19011, "Guidelines on Auditing Management Systems". You will learn auditing skills through short and easy to understand video lessons and quizzes. You can use this course for two purposes: 1. Passing the CQA certification exam 2. Understanding and implementing Quality Auditing principles to improve an organization's performance 1. CQA CERTIFICATION EXAM PREPARATION: This course is fully aligned with the updated Body of Knowledge. Sections : Section I Auditing Fundamentals Section II Audit Process Section III Auditor Competencies Section IV Auditor Program Management and Business Applications Section V Quality Tools and Techniques 2. LEARNING QUALITY AUDITING TO IMPROVE ORGANIZATION'S PERFORMANCE: Training your internal auditors and quality management team members to understand the basics of quality auditing principles and apply best practices in this field. Learn the principles and practice of auditing requirements. No need to pay $1000 to $3000 per person. No need to send your people 3 to 5 days off from the work. Certificate of Completion provided. Download pdf study notes. Satisfaction Guaranteed. Get your money back in 30 days if you are not satisfied. No Questions Asked! There is no reason to delay because I am taking all the risks. There is no risk to you. Note: We are not a representative of ASQ®, IASSC® or any other certification organization. ASQ® is the registered trademark of the American Society for Quality. IASSC® is the registered trademark of the International Association for Six Sigma Certification. We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only for describing the relevant exam processes and knowledge (i.e. Fair Use). Who this course is for: Individuals attempting the Certified Quality Auditor exam Individuals interested in conducting internal/external audits Quality Managers and Directors Quality Auditors Other Quality Professionals interested in expanding their role to include auditing Show more Show less Course content 6 sections • 107 lectures • 12h 23m total length Expand all sections Auditing Fundamentals 16 lectures • 1hr 24min 1A1 Methods - Introduction and three defintions Preview 08:11 1A1 Quality Auditing - Standards 04:35 1A1 Auditing Methods - Product, Process and System Audits Preview 04:06 1A1 Auditing Methods - Combined and Joint Audits 02:53 1A2 Auditor-auditee Relationship (First, Second and Third Party Audits) 04:33 1A3 Purpose - Registration/Certification and Accreditation 06:01 1A3 Purpose - For cause, Risk based, Compliance, Surveillance, and CAPA 05:19 1A4 Common Elements with other Audits 04:16 1B1 Elements of purpose and scope 05:49 1B2 Benefits of audits 03:46 1C Criteria to audit against 07:17 1D Roles and responsibilities of audit participants 05:52 1E1 Professional conduct and responsibilities 08:19 1E2 Legal consequences 03:24 1E3 Audit credibility 09:24 Section 1 Slides: Download pdf file 00:01 Section 1 Quiz - Auditing Fundamentals 19 questions 2. Audit Process 24 lectures • 2hr 49min 2A Audit Preparation and Planning 03:57 2A1 Elements of the audit planning process 08:42 2A2 Auditor selection 05:43 2A3 Audit-related documentation and considerations 06:56 2A4 Logistics 03:54 2A5 Auditing tools and working papers 11:22 2A6 Auditing strategies 10:29 2A7 Auditing plan 03:14 2B1 On-site audit management for the auditor 05:37 2B2 On-site audit management for the auditee 03:54 2B3 Opening meeting 08:36 2B4 Audit data collection and analysis Preview 20:13 2B5 Establishment of objective evidence 06:03 2B6 Organization of objective evidence 08:18 2B7 Exit and closing meeting 08:43 2C1 Audit report development and content 10:09 2C2 Effective reports 05:56 2C3 Final audit report steps 06:45 2D1 Elements of the corrective and preventive action (CAPA) process 10:56 2D2 Review of corrective and preventive action (CAPA) plan 06:38 2D3 Verification of corrective and preventive action (CAPA) 03:27 2D4 Follow-up on ineffective corrective and preventive action (CAPA) 06:41 2D5 Audit closure 02:47 Section 2 Slides: Download pdf file 00:01 Section II Quiz - Audit Process 25 questions 3 Auditor Competencies 11 lectures • 1hr 16min 3 Auditor Competencies 08:44 3A Auditor Characteristics 06:59 3B On-site Audit Resource Management 06:05 3C Conflict Resolution - Part 1 08:41 3C Conflict Resolution - Part 2 08:46 3D Communication and Presentation Techniques 12:03 3E Interviewing Techniques 06:06 3F1 Team Building 04:41 3F2 Team Facilitation 04:04 3F3 Stages of Team Development 09:31 Section 3 Slides: Download pdf file 00:01 Section III Quiz - Auditor Competencies 25 questions 4. Audit Program Management and Business Applications 14 lectures • 1hr 45min 4A1 Senior Management Support 08:31 4A2 Staffing and Resource Management 05:55 4A3 Auditor Training and Development 05:39 4A4 Audit Program Evaluation 07:38 4A5 Internal Audit Program Management Preview 15:23 4A6 External Audit Program Management 07:29 4A7 Best Practices 04:52 4A8 Organizational Risk Management 12:36 4A9 Management Review Input 05:58 4A10 Electronic Records and Computerized System Considerations 09:19 4B1 Auditing as a Management Tool 04:07 4B2 Interrelationship of Business Processes 04:42 4B3 Cost of Quality (COQ) Principles 12:20 Section 4 Slides: Download pdf file 00:02 Section IV Quiz - Audit Program Management and Business Applications 15 questions 5. Quality Tools and Techniques 41 lectures • 5hr 10min 5A Basic Quality and Problem Solving Tools - Introduction 03:55 5A1 Pareto Chart 06:10 5A2 Cause and Effect Diagrams 05:24 5A3 Flowcharts 05:03 5A4 Statistical Process Control (SPC) Charts 17:10 5A5 Check Sheets 05:31 5A6 Scatter Diagrams 04:08 5A7 Histograms 07:21 5A8 Root Cause Analysis (RCA) 05:49 5A9 Plan-Do-Check-Act (PDCA) Cycle 03:58 Section V Quiz 1 - Basic Quality Tools 15 questions 5B1 Six Sigma Preview 12:40 5B2 Lean - Introduction and Benefits 02:58 5B2 Lean Philosophy 05:18 5B2 Lean - Value Stream Mapping (VSM) 08:46 5B2 Lean - Types of Wastes - Muda, Mura and Muri 07:11 5B2 Lean - Eight Types of Wastes 11:03 5B2 Waste Elimination - Pull System 04:10 5B2 Waste Elimination - Kanban Card 05:06 5B2 Waste Elimination - 5S 08:14 5B2 Waste Elimination - Standard Work and Poka-Yoke 05:26 Section V Quiz 2 - Six Sigma and Lean 17 questions 5C Basic Statistics 03:16 5C1 Measures of Central Tendency 09:18 5C2 Measures of Dispersion 10:35 5C3 Qualitative and Quantitative Analysis 09:21 Section V Quiz 3 - Basic Statistics 12 questions 5D1 Common and Special Cause 07:33 5D2 Process Performance Metrics 17:22 5D3 Outliers 03:30 Section V Quiz 4 - Process Variation 10 questions 5E2 Types of Sampling 10:53 5E1 Acceptance Sampling Plans 12:22 5E3 Sampling Terms 09:11 Section V Quiz 5 - Sampling Methods 12 questions 5F Change Control 10:39 5F Configuration Management 06:34 Section V Quiz 6 - Change Control and Configuration Management 2 questions 5G Verification and Validation 04:36 Section V Quiz 7 - Verification and Validation 1 question 5H Risk Management Tools 09:00 5H Plan Risk Management and Identify Risks 05:04 5H Analyze Risks 09:25 5H Plan Risk Response and Monitor/Control Risks 11:18 5H Failure Mode and Effects Analysis 14:57 5H Hazard Analysis and Critical Control Points (HACCP) 04:39 5H Critical to Quality (CTQ) Analysis 04:46 Section V Quiz 8 - Risk Management 15 questions Section 5 Slides - Download pdf file 00:01 Bonus Section 1 lecture • 1min Bonus Lecture 00:36 Instructor Sandeep Kumar ­ Experienced Quality Director • Six Sigma Coach • Consultant 4.5 Instructor Rating 34,571 Reviews 168,210 Students 28 Courses PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, IIA - CIA Sandeep Kumar has more than 35 years of Quality Management experience. He has worked as Quality Director on a number of projects, including Power, Oil and Gas and Infrastructure projects. In addition, he provides coaching and consulting services to implement Lean Six Sigma to improve performance. His areas of specialization include Quality Assurance, ISO 9001:2015, Lean, Six Sigma, Risk Management, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Mechanical Inspection and Quality Training. Professional Qualifications: His professional qualification/certifications include: • ASQ-CSSBB, Certified Six Sigma Black Belt • ASQ-CMQ/OE Certified Manager of Quality/Organizational Excellence • PMI-PMP Certified Project Management Professional • IRCA Registered Lead Auditor (QMS-2015) • IIA-CIA Certified Internal Auditor • ASQ-CSSGB, Certified Six Sigma Green Belt • ASQ-CQA Certified Quality Auditor • ASQ-CQE Certified Quality Engineer Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? '' : 'checked'; } else { input.dataset.checked = input.dataset.allowToggle && input.dataset.checked ? '' : 'checked'; var radios = document.querySelectorAll('[name="' + input.dataset.name + '"]'); for (var i = 0; i (function(){window['__CF$cv$params']={r:'67736f60f8f3540a',m:'581d79d12dae3e23006570c03874b05cc04efb6c-1627698945-1800-ARv+E7Ar36OhYQNXTEPE6NrCgnlC34zzysmgXGnqDMsFAUpBNyKtQRq/rWDeMFL5gIoiNbNYViCwssGFbH/zzbenN1n3V/+BFyq4P7XU+lX/nmIEstUxl00AlsWB8dBIAvu9EIoEYe2DgzAeHjRjMo4PORAo+fzqibnAlHXCNtWs',s:[0x62fb59c02b,0x2b8be58244],}})();
  • This course is fully aligned with the Certified Quality Auditor Body of Knowledge provided by most internationally recognized certification bodies. Curated for the Udemy Business collection Requirements Some industry experience is preferred Basic understanding of the work processes you want to audit Description This course teaches the principles and practices of effective audits in accordance with ISO 19011, "Guidelines on Auditing Management Systems". You will learn auditing skills through short and easy to understand video lessons and quizzes. You can use this course for two purposes: 1. Passing the CQA certification exam 2. Understanding and implementing Quality Auditing principles to improve an organization's performance 1. CQA CERTIFICATION EXAM PREPARATION: This course is fully aligned with the updated Body of Knowledge. Sections : Section I Auditing Fundamentals Section II Audit Process Section III Auditor Competencies Section IV Auditor Program Management and Business Applications Section V Quality Tools and Techniques 2. LEARNING QUALITY AUDITING TO IMPROVE ORGANIZATION'S PERFORMANCE: Training your internal auditors and quality management team members to understand the basics of quality auditing principles and apply best practices in this field. Learn the principles and practice of auditing requirements. No need to pay $1000 to $3000 per person. No need to send your people 3 to 5 days off from the work. Certificate of Completion provided. Download pdf study notes. Satisfaction Guaranteed. Get your money back in 30 days if you are not satisfied. No Questions Asked! There is no reason to delay because I am taking all the risks. There is no risk to you. Note: We are not a representative of ASQ®, IASSC® or any other certification organization. ASQ® is the registered trademark of the American Society for Quality. IASSC® is the registered trademark of the International Association for Six Sigma Certification. We are an independent training provider. We are neither associated nor affiliated with the certification organization(s) mentioned in our courses. The name and title of the certification exam mentioned in this course are the trademarks of the respective certification organization. We mention these names and/or the relevant terminologies only for describing the relevant exam processes and knowledge (i.e. Fair Use). Who this course is for: Individuals attempting the Certified Quality Auditor exam Individuals interested in conducting internal/external audits Quality Managers and Directors Quality Auditors Other Quality Professionals interested in expanding their role to include auditing Show more Show less Course content 6 sections • 107 lectures • 12h 23m total length Expand all sections Auditing Fundamentals 16 lectures • 1hr 24min 1A1 Methods - Introduction and three defintions Preview 08:11 1A1 Quality Auditing - Standards 04:35 1A1 Auditing Methods - Product, Process and System Audits Preview 04:06 1A1 Auditing Methods - Combined and Joint Audits 02:53 1A2 Auditor-auditee Relationship (First, Second and Third Party Audits) 04:33 1A3 Purpose - Registration/Certification and Accreditation 06:01 1A3 Purpose - For cause, Risk based, Compliance, Surveillance, and CAPA 05:19 1A4 Common Elements with other Audits 04:16 1B1 Elements of purpose and scope 05:49 1B2 Benefits of audits 03:46 1C Criteria to audit against 07:17 1D Roles and responsibilities of audit participants 05:52 1E1 Professional conduct and responsibilities 08:19 1E2 Legal consequences 03:24 1E3 Audit credibility 09:24 Section 1 Slides: Download pdf file 00:01 Section 1 Quiz - Auditing Fundamentals 19 questions 2. Audit Process 24 lectures • 2hr 49min 2A Audit Preparation and Planning 03:57 2A1 Elements of the audit planning process 08:42 2A2 Auditor selection 05:43 2A3 Audit-related documentation and considerations 06:56 2A4 Logistics 03:54 2A5 Auditing tools and working papers 11:22 2A6 Auditing strategies 10:29 2A7 Auditing plan 03:14 2B1 On-site audit management for the auditor 05:37 2B2 On-site audit management for the auditee 03:54 2B3 Opening meeting 08:36 2B4 Audit data collection and analysis Preview 20:13 2B5 Establishment of objective evidence 06:03 2B6 Organization of objective evidence 08:18 2B7 Exit and closing meeting 08:43 2C1 Audit report development and content 10:09 2C2 Effective reports 05:56 2C3 Final audit report steps 06:45 2D1 Elements of the corrective and preventive action (CAPA) process 10:56 2D2 Review of corrective and preventive action (CAPA) plan 06:38 2D3 Verification of corrective and preventive action (CAPA) 03:27 2D4 Follow-up on ineffective corrective and preventive action (CAPA) 06:41 2D5 Audit closure 02:47 Section 2 Slides: Download pdf file 00:01 Section II Quiz - Audit Process 25 questions 3 Auditor Competencies 11 lectures • 1hr 16min 3 Auditor Competencies 08:44 3A Auditor Characteristics 06:59 3B On-site Audit Resource Management 06:05 3C Conflict Resolution - Part 1 08:41 3C Conflict Resolution - Part 2 08:46 3D Communication and Presentation Techniques 12:03 3E Interviewing Techniques 06:06 3F1 Team Building 04:41 3F2 Team Facilitation 04:04 3F3 Stages of Team Development 09:31 Section 3 Slides: Download pdf file 00:01 Section III Quiz - Auditor Competencies 25 questions 4. Audit Program Management and Business Applications 14 lectures • 1hr 45min 4A1 Senior Management Support 08:31 4A2 Staffing and Resource Management 05:55 4A3 Auditor Training and Development 05:39 4A4 Audit Program Evaluation 07:38 4A5 Internal Audit Program Management Preview 15:23 4A6 External Audit Program Management 07:29 4A7 Best Practices 04:52 4A8 Organizational Risk Management 12:36 4A9 Management Review Input 05:58 4A10 Electronic Records and Computerized System Considerations 09:19 4B1 Auditing as a Management Tool 04:07 4B2 Interrelationship of Business Processes 04:42 4B3 Cost of Quality (COQ) Principles 12:20 Section 4 Slides: Download pdf file 00:02 Section IV Quiz - Audit Program Management and Business Applications 15 questions 5. Quality Tools and Techniques 41 lectures • 5hr 10min 5A Basic Quality and Problem Solving Tools - Introduction 03:55 5A1 Pareto Chart 06:10 5A2 Cause and Effect Diagrams 05:24 5A3 Flowcharts 05:03 5A4 Statistical Process Control (SPC) Charts 17:10 5A5 Check Sheets 05:31 5A6 Scatter Diagrams 04:08 5A7 Histograms 07:21 5A8 Root Cause Analysis (RCA) 05:49 5A9 Plan-Do-Check-Act (PDCA) Cycle 03:58 Section V Quiz 1 - Basic Quality Tools 15 questions 5B1 Six Sigma Preview 12:40 5B2 Lean - Introduction and Benefits 02:58 5B2 Lean Philosophy 05:18 5B2 Lean - Value Stream Mapping (VSM) 08:46 5B2 Lean - Types of Wastes - Muda, Mura and Muri 07:11 5B2 Lean - Eight Types of Wastes 11:03 5B2 Waste Elimination - Pull System 04:10 5B2 Waste Elimination - Kanban Card 05:06 5B2 Waste Elimination - 5S 08:14 5B2 Waste Elimination - Standard Work and Poka-Yoke 05:26 Section V Quiz 2 - Six Sigma and Lean 17 questions 5C Basic Statistics 03:16 5C1 Measures of Central Tendency 09:18 5C2 Measures of Dispersion 10:35 5C3 Qualitative and Quantitative Analysis 09:21 Section V Quiz 3 - Basic Statistics 12 questions 5D1 Common and Special Cause 07:33 5D2 Process Performance Metrics 17:22 5D3 Outliers 03:30 Section V Quiz 4 - Process Variation 10 questions 5E2 Types of Sampling 10:53 5E1 Acceptance Sampling Plans 12:22 5E3 Sampling Terms 09:11 Section V Quiz 5 - Sampling Methods 12 questions 5F Change Control 10:39 5F Configuration Management 06:34 Section V Quiz 6 - Change Control and Configuration Management 2 questions 5G Verification and Validation 04:36 Section V Quiz 7 - Verification and Validation 1 question 5H Risk Management Tools 09:00 5H Plan Risk Management and Identify Risks 05:04 5H Analyze Risks 09:25 5H Plan Risk Response and Monitor/Control Risks 11:18 5H Failure Mode and Effects Analysis 14:57 5H Hazard Analysis and Critical Control Points (HACCP) 04:39 5H Critical to Quality (CTQ) Analysis 04:46 Section V Quiz 8 - Risk Management 15 questions Section 5 Slides - Download pdf file 00:01 Bonus Section 1 lecture • 1min Bonus Lecture 00:36 Instructor Sandeep Kumar ­ Experienced Quality Director • Six Sigma Coach • Consultant 4.5 Instructor Rating 34,571 Reviews 168,210 Students 28 Courses PMI-PMP, IRCA Registered Lead Auditor, ASQ - CSSBB, CQA, CQE, CMQ/OE, IIA - CIA Sandeep Kumar has more than 35 years of Quality Management experience. He has worked as Quality Director on a number of projects, including Power, Oil and Gas and Infrastructure projects. In addition, he provides coaching and consulting services to implement Lean Six Sigma to improve performance. His areas of specialization include Quality Assurance, ISO 9001:2015, Lean, Six Sigma, Risk Management, QMS Audits, Supplier Quality Surveillance, Supplier Pre-qualification, Construction Quality, Mechanical Inspection and Quality Training. Professional Qualifications: His professional qualification/certifications include: • ASQ-CSSBB, Certified Six Sigma Black Belt • ASQ-CMQ/OE Certified Manager of Quality/Organizational Excellence • PMI-PMP Certified Project Management Professional • IRCA Registered Lead Auditor (QMS-2015) • IIA-CIA Certified Internal Auditor • ASQ-CSSGB, Certified Six Sigma Green Belt • ASQ-CQA Certified Quality Auditor • ASQ-CQE Certified Quality Engineer Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? 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