Cisco for Business Solutions: 3-in-1

  • Course provided by Udemy
  • Study type: Online
  • Starts: Anytime
  • Price: See latest price on Udemy
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Course Description

With the rise of start-ups and self-made business, network engineering for small to large businesses has seen an increase in demand, hence businesses are always on the lookout for engineers who can configure networks that meet their needs and provide support once they’re set up. Cisco provides a number of options both in terms of hardware and software to address these networking needs at various levels. If you’re a novice in the field of network engineering or are simply looking to set up an efficient and cost-effective voice network for your own business, then go for this Learning Path.

In this comprehensive 3-in-1 course, you will start by establishing connectivity with the hardware required for small-to-large enterprise networks. You will then learn how to create and handle GUI connections and virtual connections. You will also learn how to manage your organization’s phones and users with the Cisco Unified Communications Manager by setting up your network with the help of different interfaces and set-up dial plans. Finally, you will establish and manage voice services over the Cisco Unified Communications Manager Unity Connection.

This training program includes 3 complete courses, carefully chosen to give you the most comprehensive training possible.

In the first course, Cisco Voice Solutions for Small Business - ATA, you will explore the different hardware options over your network, and how they are brought together to create your basic connection. You will then learn how to install and work with modems, routers, and analog telephones. You will also dive into implementing Gateway and Trunk Connections with various hardware options provided by Cisco. Next, you will learn how to set up a fax system for your organization’s end points, and extend that with voice connections such as Google Voice. You will dive into different topologies and learn how to implement each of these depending on the requirement. Further, you will learn to configure your network, practically manage your device’s IP addresses, and work with different Cisco dial plans. Finally, you will find out how to verify and validate calls made over your network, efficiently managing your network’s incoming and outgoing traffic.

In the second course, Cisco Voice Solutions for Small and Medium-Sized Enterprises SME – CUCME, you will start by exploring the hardware options provided by Cisco to build your SME Voice Network. You will then learn how to setup Cisco command-line interface connections, and work with the hardware feature sets that fulfill your organization's various needs. You will also explore the different softwares you'll need for your network. Next, you will learn how to work with the Cisco Unified Communication Manager Express, Cisco Unity, and Cisco Configuration Professional Express, as well as the different file sets which you encounter on a daily basis. Moving on, you will learn how to design your SME topology, and configure various devices for your network. You will learn to set up your own dial plans, and also set up accounts with the help of the Cisco GUI Admin. Finally, you will learn how to use Cisco Unity Connection to manage voice calls and messages over your organization's network.

In the third course, Cisco Voice Solutions for Medium to Large Enterprise MLE – CUCM, you will start by establishing connectivity with the hardware required for medium-to-large enterprise networks. You will learn how to create and handle GUI connections and virtual connections. You will then learn how to manage your large organization’s phones and users with the Cisco Unified Communications Manager by setting up your network with the help of different interfaces and set-up dial plans. Finally, you will learn how to establish and manage voice services over the Cisco Unified Communications Manager Unity Connection.

By the end of this Learning Path, you’ll know how to successfully build, secure, and maintain your own voice network for small-to-large sized enterprises.

Meet Your Expert(s):

We have the best work of the following esteemed author(s) to ensure that your learning journey is smooth:

  • Joseph ‘Joe’ Sullivan is a Professor at Joliet Junior College. He is a certified Cisco Netacad instructor and has received numerous awards from Cisco for “Instructor Excellence Expert,” which is awarded to the top instructors globally. He brings his experience into the classroom from his experience in the field as well as being an engineer with Motorola. In his role as a System Architect Senior Engineer for Motorola, Joe designed authentication systems for KDDI in Japan, E911 Public Safety Access Point Number portability, and enhanced push-to-talk services. He is also the principal innovator of two applied patents in the Method and apparatus for packet discard selection and the management of paging resources associated with a push-to-talk communications. Joe is currently studying Cloud Infrastructure and continues to work with Collaboration secure video and voice communication systems.


  • Oscar Reyes is a Freelance Computer Network and Telecommunications Professional. He has a BA in Management in IT. He holds certifications in CCNA and CWTS, and certificates of completion for Cisco Networking Security and Cisco Voice/Wireless/Security. While attending the Cisco Netacad at Joliet Junior College, he setup the Cisco Unified Communications Manager Demo. He enjoys technology and spends most of his free time learning new tips and tricks and sharing this information. Currently, he is studying for CCNP.

Expected Outcomes

  1. Dive into the world of network engineering by building voice network solutions for all-level businesses
  2. Set up a support fax system for your small business
  3. Build a small business network based on different topologies
  4. Work with the perfect dial plan to maintain your network's cost-effectiveness
  5. Learn how to connect the analog telephone adaptor for connecting your Cisco phone to the network
  6. Set up your network topology and configure your hardware, such as routers, switches, and IP phones
  7. Ensure Quality of Service and security over your network
  8. Work with virtual solutions for your large enterprise voice network with the help of VMWare
  9. Manage your network’s DHCP and DNS dependencies