Learn to interpret different varieties of English and avoid communication bias
Communication with diverse audiences is necessary for many professions.
You may face communication barriers when talking to people with a different cultural background, who speak different varieties of English, or who don’t share your life experiences and professional practices.
On this course, you’ll learn how different values or expectations, and different varieties of English can pose challenges to effective communication.
You’ll learn to make conscious decisions about the way you use language in interpersonal interactions and how to communicate more effectively through a range of strategies.
What topics will you cover?
During this course you will cover the following subjects:
Week 1: The role of culture and language in communication
Week 2: Language and unconscious bias
Week 3: Using English as a lingua franca with speakers from different linguistic backgrounds
Week 4: Using language to establish interpersonal relationships
When would you like to start?
Start straight away and learn at your own pace. If the course hasn’t started yet you’ll see the future date listed below.
Who is the course for?
This course is designed for professionals looking to improve their ability to communicate across linguistic and cultural boundaries.
Recommended for learners age 16+
Who developed the course?
University of Surrey
The University of Surrey is a global community of ideas and people, dedicated to life-changing education and research.
Surrey empowers students for personal and professional success by providing exceptional teaching and practical learning.