Engaging Short Attention Span Audiences

  • Course provided by Udemy
  • Study type: Online
  • Starts: Anytime
  • Price: See latest price on Udemy
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Course Description

Getting your message across is harder today than it has ever been. More information, more distractions and shorter attention spans provide competition for every message you create. It is hard for us to listen, and we jump from one thought to the next very quickly. This jumpy and sporadic listening behavior reminds me of the squirrels I see in my yard. They are constantly moving and seem fidgety and unfocused. The only thing that seems to gain and hold their interest is an acorn.

Through my years of experience in research and teaching, I have found that squirrels are like today’s audience, but research has shown us a way to get their attention and keep it. More effective and efficient communication leads to better collaboration, sales calls and peer interaction. Communication is the cornerstone of effective leadership. If you cannot get your message across clearly and concisely, it is difficult to lead others and impact decision-making.

Participants in this course will learn how to be persuasive in short segment communication by gaining an understanding of how to apply the five essential elements of persuasion to various business settings. Since most of today’s interaction is in short time frames, not long presentation format, we will be learning the art and science of short, persuasive messages. This course provides an easy and practical strategy to help get you message across.

This course is unique due to the emphasis we place on education plus experience. The difference is that our teaching and coaching is based on academically sound theories of communication and persuasion. This rigorous research, coupled with over 20 years of experience teaching to both corporate clients and Wharton MBA students, ensures that the theories support practical application and the use of communication in everyday situations.


Who this course is for:

  • This course is meant for anyone who tries to persuade those with short attention spans.

Expected Outcomes

  1. Apply persuasive communication elements to everyday business situations to make messages more effective and efficient. Understand how to deliver messages based on the five essential elements of persuasion. Create messages based on persuasion theory, using both basic and advanced techniques of persuasive structure, storytelling, and effective data transfer. Requirements No prior knowledge is needed for this course. Description Getting your message across is harder today than it has ever been. More information, more distractions and shorter attention spans provide competition for every message you create. It is hard for us to listen, and we jump from one thought to the next very quickly. This jumpy and sporadic listening behavior reminds me of the squirrels I see in my yard. They are constantly moving and seem fidgety and unfocused. The only thing that seems to gain and hold their interest is an acorn. Through my years of experience in research and teaching, I have found that squirrels are like today’s audience, but research has shown us a way to get their attention and keep it. More effective and efficient communication leads to better collaboration, sales calls and peer interaction. Communication is the cornerstone of effective leadership. If you cannot get your message across clearly and concisely, it is difficult to lead others and impact decision-making. Participants in this course will learn how to be persuasive in short segment communication by gaining an understanding of how to apply the five essential elements of persuasion to various business settings. Since most of today’s interaction is in short time frames, not long presentation format, we will be learning the art and science of short, persuasive messages. This course provides an easy and practical strategy to help get you message across. This course is unique due to the emphasis we place on education plus experience. The difference is that our teaching and coaching is based on academically sound theories of communication and persuasion. This rigorous research, coupled with over 20 years of experience teaching to both corporate clients and Wharton MBA students, ensures that the theories support practical application and the use of communication in everyday situations. Who this course is for: This course is meant for anyone who tries to persuade those with short attention spans. Show more Show less Course content 6 sections • 37 lectures • 40m total length Expand all sections Welcome 4 lectures • 5min Introduction Preview 03:39 Welcome Preview 00:28 Video Vignettes Introduction Preview 00:56 Acorn Communication Worksheet Preview 00:26 Audience 7 lectures • 6min Introduction Preview 00:25 The Filtering Process Preview 00:51 Relevance and Filtering Preview 00:27 What's In It For Me? Preview 00:32 Locating the WIIFM Preview 00:32 Identify the WIIFM 3 questions Hazards of not using a WIIFM 1 question Audience in Action, Part 1 Preview 01:34 Audience in Action, part 2 Preview 01:41 Credibility 6 lectures • 10min Introduction to Credibility 00:41 Types of Credibility 00:38 Establishing Personal Credibility 00:39 Establishing Credentialed Credibility 00:56 What is Credibility? 1 question Select the two types of credibility. 1 question Credibility in Action, Part 1 02:42 Credibility in Action, Part 2 04:03 Order of Message 6 lectures • 6min Introduction to Order of Message 00:21 Importance of Framing a Message 00:33 The Narrative Structure 01:09 The Persuasive Structure 00:31 Identify the Structure 4 questions Identify the Statement 3 questions Order of Message in Action, Part 1 01:39 Order of Message in Action, Part 2 02:04 Remember Me 7 lectures • 6min Introduction to Remember Me 00:20 Schema and Learning 00:54 Simplicity and Retention 01:04 Chunking Information 00:34 A Call to Action 00:19 Why is Simplicity Important? 1 question Elements of a Call to Action 1 question Remember Me in Action, Part 1 02:10 Remember Me in Action, Part 2 01:05 Need to Connect 7 lectures • 7min Introduction to Need to Connect 00:32 Emotion and Memory 00:42 Word Choice 00:33 Visualization 00:23 Identify the Strategy 3 questions Function of the Amygdala 1 question Need to Connect in Action, Part 1 01:42 Need to Connect in Action, Part 2 00:51 Strategy Summary 01:51 Instructor Patricia Scott Communication Expert 4.4 Instructor Rating 15 Reviews 64 Students 1 Course Dr. Patricia Scott will help you speak, lead and inspire and can enhance any presentation, conversation, negotiation, sales call or interview. Her specialty is teaching the tools and strategy to break through distraction. In today’s world with so much noise, she can help you get your message heard. More than 15 years of corporate leadership experience -- coupled with a Ph.D. in Communication, her role as Lecturer in the Communication Program at the Wharton School, University of Pennsylvania, and her national best-selling book “Getting a Squirrel to Focus: Engage and Persuade Today’s Listeners” -- establishes her as a leader in the field of communication and provides her clients a unique blend of time-tested strategies and real-world application. Dr. Scott specializes in the art and science of communication and will help you polish your skills, build your confidence and make your personal communication more effective. Whether it is public speaking, persuasion, data presentation, or facilitation, her methods can enhance any communication. These strategies have proven effective across many industries such as technology, pharmaceutical and medical device. In addition to her work with the Wharton MBA program for the past 11 years, Dr. Scott has also lectured extensively for the Wharton MBA for Executives Program and the Wharton Executive Education Program at the Aresty Institute for Executive Education. Dr. Scott has been repeatedly invited to address the Conference on Corporate Communication New York, Hong Kong and Wroxton, England. The conference is offered in association with Corporate Communication International at Baruch College, City University of New York. At her first conference, she was awarded “Best Paper of Conference” for her analysis of social, task and semantic networks of knowledge workers. Her scholarly work has been published in “Corporate Communications: An International Journal,” a peer-reviewed journal published by Emerald Publications. She has been asked to continue to serve annually on the program committee for the Conference on Corporate Communication. She serves on the advisory board for the Master of Arts program in Corporate Communication at Baruch College of the City University of New York. Pat earned a B.A. in Secondary Education from the University of Dayton, an M.A. in Corporate and Organizational Communications from Farleigh Dickinson University, and a Ph.D. in Corporate Communications from Rutgers University. Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? '' : 'checked'; } else { input.dataset.checked = input.dataset.allowToggle && input.dataset.checked ? 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  2. Understand how to deliver messages based on the five essential elements of persuasion. Create messages based on persuasion theory, using both basic and advanced techniques of persuasive structure, storytelling, and effective data transfer. Requirements No prior knowledge is needed for this course. Description Getting your message across is harder today than it has ever been. More information, more distractions and shorter attention spans provide competition for every message you create. It is hard for us to listen, and we jump from one thought to the next very quickly. This jumpy and sporadic listening behavior reminds me of the squirrels I see in my yard. They are constantly moving and seem fidgety and unfocused. The only thing that seems to gain and hold their interest is an acorn. Through my years of experience in research and teaching, I have found that squirrels are like today’s audience, but research has shown us a way to get their attention and keep it. More effective and efficient communication leads to better collaboration, sales calls and peer interaction. Communication is the cornerstone of effective leadership. If you cannot get your message across clearly and concisely, it is difficult to lead others and impact decision-making. Participants in this course will learn how to be persuasive in short segment communication by gaining an understanding of how to apply the five essential elements of persuasion to various business settings. Since most of today’s interaction is in short time frames, not long presentation format, we will be learning the art and science of short, persuasive messages. This course provides an easy and practical strategy to help get you message across. This course is unique due to the emphasis we place on education plus experience. The difference is that our teaching and coaching is based on academically sound theories of communication and persuasion. This rigorous research, coupled with over 20 years of experience teaching to both corporate clients and Wharton MBA students, ensures that the theories support practical application and the use of communication in everyday situations. Who this course is for: This course is meant for anyone who tries to persuade those with short attention spans. Show more Show less Course content 6 sections • 37 lectures • 40m total length Expand all sections Welcome 4 lectures • 5min Introduction Preview 03:39 Welcome Preview 00:28 Video Vignettes Introduction Preview 00:56 Acorn Communication Worksheet Preview 00:26 Audience 7 lectures • 6min Introduction Preview 00:25 The Filtering Process Preview 00:51 Relevance and Filtering Preview 00:27 What's In It For Me? Preview 00:32 Locating the WIIFM Preview 00:32 Identify the WIIFM 3 questions Hazards of not using a WIIFM 1 question Audience in Action, Part 1 Preview 01:34 Audience in Action, part 2 Preview 01:41 Credibility 6 lectures • 10min Introduction to Credibility 00:41 Types of Credibility 00:38 Establishing Personal Credibility 00:39 Establishing Credentialed Credibility 00:56 What is Credibility? 1 question Select the two types of credibility. 1 question Credibility in Action, Part 1 02:42 Credibility in Action, Part 2 04:03 Order of Message 6 lectures • 6min Introduction to Order of Message 00:21 Importance of Framing a Message 00:33 The Narrative Structure 01:09 The Persuasive Structure 00:31 Identify the Structure 4 questions Identify the Statement 3 questions Order of Message in Action, Part 1 01:39 Order of Message in Action, Part 2 02:04 Remember Me 7 lectures • 6min Introduction to Remember Me 00:20 Schema and Learning 00:54 Simplicity and Retention 01:04 Chunking Information 00:34 A Call to Action 00:19 Why is Simplicity Important? 1 question Elements of a Call to Action 1 question Remember Me in Action, Part 1 02:10 Remember Me in Action, Part 2 01:05 Need to Connect 7 lectures • 7min Introduction to Need to Connect 00:32 Emotion and Memory 00:42 Word Choice 00:33 Visualization 00:23 Identify the Strategy 3 questions Function of the Amygdala 1 question Need to Connect in Action, Part 1 01:42 Need to Connect in Action, Part 2 00:51 Strategy Summary 01:51 Instructor Patricia Scott Communication Expert 4.4 Instructor Rating 15 Reviews 64 Students 1 Course Dr. Patricia Scott will help you speak, lead and inspire and can enhance any presentation, conversation, negotiation, sales call or interview. Her specialty is teaching the tools and strategy to break through distraction. In today’s world with so much noise, she can help you get your message heard. More than 15 years of corporate leadership experience -- coupled with a Ph.D. in Communication, her role as Lecturer in the Communication Program at the Wharton School, University of Pennsylvania, and her national best-selling book “Getting a Squirrel to Focus: Engage and Persuade Today’s Listeners” -- establishes her as a leader in the field of communication and provides her clients a unique blend of time-tested strategies and real-world application. Dr. Scott specializes in the art and science of communication and will help you polish your skills, build your confidence and make your personal communication more effective. Whether it is public speaking, persuasion, data presentation, or facilitation, her methods can enhance any communication. These strategies have proven effective across many industries such as technology, pharmaceutical and medical device. In addition to her work with the Wharton MBA program for the past 11 years, Dr. Scott has also lectured extensively for the Wharton MBA for Executives Program and the Wharton Executive Education Program at the Aresty Institute for Executive Education. Dr. Scott has been repeatedly invited to address the Conference on Corporate Communication New York, Hong Kong and Wroxton, England. The conference is offered in association with Corporate Communication International at Baruch College, City University of New York. At her first conference, she was awarded “Best Paper of Conference” for her analysis of social, task and semantic networks of knowledge workers. Her scholarly work has been published in “Corporate Communications: An International Journal,” a peer-reviewed journal published by Emerald Publications. She has been asked to continue to serve annually on the program committee for the Conference on Corporate Communication. She serves on the advisory board for the Master of Arts program in Corporate Communication at Baruch College of the City University of New York. Pat earned a B.A. in Secondary Education from the University of Dayton, an M.A. in Corporate and Organizational Communications from Farleigh Dickinson University, and a Ph.D. in Corporate Communications from Rutgers University. Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? '' : 'checked'; } else { input.dataset.checked = input.dataset.allowToggle && input.dataset.checked ? 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  3. Create messages based on persuasion theory, using both basic and advanced techniques of persuasive structure, storytelling, and effective data transfer. Requirements No prior knowledge is needed for this course. Description Getting your message across is harder today than it has ever been. More information, more distractions and shorter attention spans provide competition for every message you create. It is hard for us to listen, and we jump from one thought to the next very quickly. This jumpy and sporadic listening behavior reminds me of the squirrels I see in my yard. They are constantly moving and seem fidgety and unfocused. The only thing that seems to gain and hold their interest is an acorn. Through my years of experience in research and teaching, I have found that squirrels are like today’s audience, but research has shown us a way to get their attention and keep it. More effective and efficient communication leads to better collaboration, sales calls and peer interaction. Communication is the cornerstone of effective leadership. If you cannot get your message across clearly and concisely, it is difficult to lead others and impact decision-making. Participants in this course will learn how to be persuasive in short segment communication by gaining an understanding of how to apply the five essential elements of persuasion to various business settings. Since most of today’s interaction is in short time frames, not long presentation format, we will be learning the art and science of short, persuasive messages. This course provides an easy and practical strategy to help get you message across. This course is unique due to the emphasis we place on education plus experience. The difference is that our teaching and coaching is based on academically sound theories of communication and persuasion. This rigorous research, coupled with over 20 years of experience teaching to both corporate clients and Wharton MBA students, ensures that the theories support practical application and the use of communication in everyday situations. Who this course is for: This course is meant for anyone who tries to persuade those with short attention spans. Show more Show less Course content 6 sections • 37 lectures • 40m total length Expand all sections Welcome 4 lectures • 5min Introduction Preview 03:39 Welcome Preview 00:28 Video Vignettes Introduction Preview 00:56 Acorn Communication Worksheet Preview 00:26 Audience 7 lectures • 6min Introduction Preview 00:25 The Filtering Process Preview 00:51 Relevance and Filtering Preview 00:27 What's In It For Me? Preview 00:32 Locating the WIIFM Preview 00:32 Identify the WIIFM 3 questions Hazards of not using a WIIFM 1 question Audience in Action, Part 1 Preview 01:34 Audience in Action, part 2 Preview 01:41 Credibility 6 lectures • 10min Introduction to Credibility 00:41 Types of Credibility 00:38 Establishing Personal Credibility 00:39 Establishing Credentialed Credibility 00:56 What is Credibility? 1 question Select the two types of credibility. 1 question Credibility in Action, Part 1 02:42 Credibility in Action, Part 2 04:03 Order of Message 6 lectures • 6min Introduction to Order of Message 00:21 Importance of Framing a Message 00:33 The Narrative Structure 01:09 The Persuasive Structure 00:31 Identify the Structure 4 questions Identify the Statement 3 questions Order of Message in Action, Part 1 01:39 Order of Message in Action, Part 2 02:04 Remember Me 7 lectures • 6min Introduction to Remember Me 00:20 Schema and Learning 00:54 Simplicity and Retention 01:04 Chunking Information 00:34 A Call to Action 00:19 Why is Simplicity Important? 1 question Elements of a Call to Action 1 question Remember Me in Action, Part 1 02:10 Remember Me in Action, Part 2 01:05 Need to Connect 7 lectures • 7min Introduction to Need to Connect 00:32 Emotion and Memory 00:42 Word Choice 00:33 Visualization 00:23 Identify the Strategy 3 questions Function of the Amygdala 1 question Need to Connect in Action, Part 1 01:42 Need to Connect in Action, Part 2 00:51 Strategy Summary 01:51 Instructor Patricia Scott Communication Expert 4.4 Instructor Rating 15 Reviews 64 Students 1 Course Dr. Patricia Scott will help you speak, lead and inspire and can enhance any presentation, conversation, negotiation, sales call or interview. Her specialty is teaching the tools and strategy to break through distraction. In today’s world with so much noise, she can help you get your message heard. More than 15 years of corporate leadership experience -- coupled with a Ph.D. in Communication, her role as Lecturer in the Communication Program at the Wharton School, University of Pennsylvania, and her national best-selling book “Getting a Squirrel to Focus: Engage and Persuade Today’s Listeners” -- establishes her as a leader in the field of communication and provides her clients a unique blend of time-tested strategies and real-world application. Dr. Scott specializes in the art and science of communication and will help you polish your skills, build your confidence and make your personal communication more effective. Whether it is public speaking, persuasion, data presentation, or facilitation, her methods can enhance any communication. These strategies have proven effective across many industries such as technology, pharmaceutical and medical device. In addition to her work with the Wharton MBA program for the past 11 years, Dr. Scott has also lectured extensively for the Wharton MBA for Executives Program and the Wharton Executive Education Program at the Aresty Institute for Executive Education. Dr. Scott has been repeatedly invited to address the Conference on Corporate Communication New York, Hong Kong and Wroxton, England. The conference is offered in association with Corporate Communication International at Baruch College, City University of New York. At her first conference, she was awarded “Best Paper of Conference” for her analysis of social, task and semantic networks of knowledge workers. Her scholarly work has been published in “Corporate Communications: An International Journal,” a peer-reviewed journal published by Emerald Publications. She has been asked to continue to serve annually on the program committee for the Conference on Corporate Communication. She serves on the advisory board for the Master of Arts program in Corporate Communication at Baruch College of the City University of New York. Pat earned a B.A. in Secondary Education from the University of Dayton, an M.A. in Corporate and Organizational Communications from Farleigh Dickinson University, and a Ph.D. in Corporate Communications from Rutgers University. Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? '' : 'checked'; } else { input.dataset.checked = input.dataset.allowToggle && input.dataset.checked ? 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