Course provided by Future Learn

Study type: Online

Starts: Anytime

Price: Free


Learn how to apply user-centred design methods to enhance your digital content

On this course, you’ll get to grips with the main concepts of effective user-centred content design.

You’ll develop your skills and confidence in designing content that is accessible, backed by user research and written in plain English.

As you explore the role of the content designer, you’ll learn the value of journey mapping and prototyping and how to use data to improve and iterate your content.

You’ll also learn how content designers work across government and the public sector, and have the opportunity to exchange tips and best practice with other learners on the course.

When would you like to start?

Start straight away and learn at your own pace. If the course hasn’t started yet you’ll see the future date listed below.

  • Available now

Who is the course for?

This course is designed specifically for new content designers or for those who work in roles which involve content design.

The principles and ideas covered in the course will be useful for content professionals across all sectors.

Who developed the course?

Government Digital Service

The Government Digital Service (GDS) leads the digital transformation of government.

We work with departments to help them with their own transformation, building platforms, standards, and digital services. Together, we work to make public services simpler and better.

We are agile and put user needs first.

We run GOV.UK – the best place to find government services and information. We also build platforms like GOV.UK Verify, GOV.UK Notify and GOV.UK Pay.