Marketing communications help to define an organisation’s relationship with its customers. This free course, Marketing communications as a strategic function, emphasises the strategic importance of such communication and its long-term effect on consumers. Communication models can act as a predictive guide, but in the end it is important to recognise the autonomy and unpredictability of consumers.
Course learning outcomes
After studying this course, you should be able to:
- demonstrate an understanding of the strategic importance of communications in a competitive environment.