Process Flowcharts & Process Mapping - The Beginner's Guide

  • Course provided by Udemy
  • Study type: Online
  • Starts: Anytime
  • Price: See latest price on Udemy
Udemy

Course Description

LEARN HOW TO EFFICIENTLY AND EFFECTIVELY FIND THE PROBLEM AREAS IN YOUR ORGANIZATION’S BUSINESS PROCESSES – AND THEN SOLVE THEM.

Discover how to model process flowcharts that bring business processes to life, mapping them out clearly, allowing you to lower costs and improve efficiency in your organization

When a problem arises in a business it isn’t always easy to see why that problem is happening – often, all you end up seeing are the symptoms.

One of the core requirements of any successful Business Analyst is using Business Analysis techniques to create practical process maps and process flowcharts.

Having clearly set-out visual tools makes it easier to read and understand exactly what should be happening, as well as who is responsible for each task. Thus, allowing organizations to react to problems that come up and changes in the marketplace.

Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee. You have nothing to lose and so much to gain.

Note - All of the teaching, templates, and solutions in the flowchart courses make use of Draw io – a free online flowcharting tool – instead of a paid program, in order to ensure all students are able to follow along with activities.

Looking to get ECBA certified? - This course qualifies for 3.5 hours of Professional Development


What’s included in this course?

This course will teach you from the ground up, dealing with everything from flowcharting concepts, various symbols and their uses, flow chart levels, and beyond.

  • High-Quality Video Lectures explain the complex terms and confusing jargon to ensure you get a concrete understanding of the concepts being discussed

  • Downloadable Handouts enhance your understanding further

  • Quizzes and over a dozen different activities validate your learning and increase information retention as well as understanding.

  • 1-on-1 Support means that any confusion or questions you have can be addressed and cleared up easily (no more frantically googling trying to figure out what your course instructor means).

  • Lifetime Access with NO Expiration so you can learn at your own pace, and come back at any time you feel unsure or need a refresher

This is the most comprehensive process mapping course on the market, and it’ll walk you through, step-by-step, everything you need to know in a practical and easy to understand way.

Each lesson and subsequent activities build upon the previous skills you’ve learned, so by the end, you’ll be completely comfortable creating flowcharts for any business processes you encounter.


Just ask the students who’ve already taken this course:

" I thought I had a good understanding of flowcharts, I was incorrect. It's more than knowing what shapes to use. This course taught me what I need to know, especially for organizing the shapes into a meaningful flowchart. I really love that I'll be able to use and understand swim lanes (I didn't even know what they were called).” - Jamie

“Very informative and easy to understand. For someone who has not experienced any lessons on flowcharts, I seem to have grasped how flowcharts can be made and how it can impact certain business processes.” – Rouel

“This course is very insightful and at the right speed for beginners wanting to know basics in process mapping. The activities are very helpful and at the right difficulty level where you do learn things and it is not just a very simple exercise that you could have done without the course.” – Maria


The BA Guide’s TEACH, SHOW, DO technique

This course makes use of The BA Guide’s TEACH, SHOW, DO technique – a method I’ve developed over my years of experience in the industry training and managing Business Analysts. This technique will help ensure you with total comprehension of the topic at hand and maximum information retention long after the course is finished.

  • TEACH – You first learn the concept, in detail, from the ground up. But I won’t simply teach you the concept in isolation – you’ll learn HOW and WHEN to use it too.

  • SHOW – Once you fully understand the concept, we enhance that by walking you step-by-step through real-world examples – so you can see exactly how the concept would pan out if you were to apply it in the real world.

  • DO – Firmly cement everything you’ve learned so far and put your new knowledge to the test by completing the included activities and quizzes. Validate you’ve fully understood the concept and greatly increase your ability to retain the information you’ve learned.

“Tell me and I forget. Teach me and I remember. Involve me and I learn” – Benjamin Franklin


What bonuses are included?

As anyone who has studied one of my courses before will know, it simply wouldn’t be a course by The BA Guide if I didn’t include some value-packed bonus material!

  • Draw io Process Flowchart Template

  • Draw io Process Flowchart Template – Multi-Levels

  • PowerPoint Slide decks (in PDF form)

  • Source files for activity solutions

  • And more… (seriously! There are like 40 downloads for this course!)

In addition to all the tools you’ll need to start modeling process flowcharts, you’ll also get a foot into the industry by way of an industry expert

I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis!


You will love this course, just like these students did!

"He has a very good way to explain things, and also thinking in not native English speakers like me, he has a very understandable accent. I enjoyed very much this course, I'm going to apply what I learned here in a real project. This is the perfect first course to learn process mapping, and I'm sure after this I'm going to be able to learn more just reading about process mapping.” – Marcos

"Jeremy does what many instructors in Udemy fail: explains concepts thoroughly without being repetitive or boring. I really enjoyed this course. Some say that you know you had a great learning session when you end up with more questions. I do, and I would like to know many more concepts that the course did not explore, but now I feel confident on how to approach further into Process Flowcharts. I even used it for my job. Cannot recommend it highly enough.” - Jose


Why should I enroll?

Process flowcharting is an essential part of business at any level – since you will be seeing and working with process flowcharts no matter your role, this course will be useful to you even if you are not a Business Analyst.

If you’re an aspiring Business Analyst these skills will give your resume a huge boost as well as provide you with the knowledge to confidently answer any related interview questions.

For current Business Analysts, these skills will result in more effective problem solving. Any issues that arise in your organization’s business processes will be easily dealt with thanks to the clear and comprehensive process charts you’ve produced for them.

Finally, I believe in respecting my students’ time – and I want to teach you what you need to know to successfully utilize these models without bogging you down in unnecessary details or theory. That’s why the process flowchart modeling techniques taught in this course are taught with no fluff added.


Still not convinced?

And if you’re still not sure – here’s my promise to you:

This course comes with a 30-day money-back guarantee! That means, if you aren’t completely satisfied with your purchase, I’ll give you a refund – no questions asked!

By the end of this course, you’ll understand the fundamentals of creating process flowcharts to give you a clear overview of how your organization’s business processes work – allowing you easily spot problems or inefficiencies, and deal with them effectively.

So, if you’re ready to save your organization time and money and be known as the go-to problem-solving Business Analyst who has a knack for finding out exactly what’s gone wrong every time, then enroll today and start learning how best to map process flowcharts.

Who this course is for:

  • Business professionals who are tasked with identifying and documenting processes
  • Aspiring or current Business Analysts
  • Aspiring or current Project Managers

Expected Outcomes

  1. Learn the ins and outs of the process flowchart Gain tangible, real-world experience with 14 student activities! Create your own clean and easy to read process flowcharts! Confidently ace your process flowchart interview questions Learn how to utilize a free process flowchart tool, Draw IO Curated for the Udemy Business collection Requirements No experience required - just follow the steps to get results! Internet access (to complete most activities) Description LEARN HOW TO EFFICIENTLY AND EFFECTIVELY FIND THE PROBLEM AREAS IN YOUR ORGANIZATION’S BUSINESS PROCESSES – AND THEN SOLVE THEM. Discover how to model process flowcharts that bring business processes to life, mapping them out clearly, allowing you to lower costs and improve efficiency in your organization When a problem arises in a business it isn’t always easy to see why that problem is happening – often, all you end up seeing are the symptoms. One of the core requirements of any successful Business Analyst is using Business Analysis techniques to create practical process maps and process flowcharts. Having clearly set-out visual tools makes it easier to read and understand exactly what should be happening, as well as who is responsible for each task. Thus, allowing organizations to react to problems that come up and changes in the marketplace. Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee . You have nothing to lose and so much to gain. Note - All of the teaching, templates, and solutions in the flowchart courses make use of Draw io – a free online flowcharting tool – instead of a paid program, in order to ensure all students are able to follow along with activities. Looking to get ECBA certified? - This course qualifies for 3.5 hours of Professional Development What’s included in this course? This course will teach you from the ground up, dealing with everything from flowcharting concepts, various symbols and their uses, flow chart levels, and beyond. High-Quality Video Lectures explain the complex terms and confusing jargon to ensure you get a concrete understanding of the concepts being discussed Downloadable Handouts enhance your understanding further Quizzes and over a dozen different activities validate your learning and increase information retention as well as understanding. 1-on-1 Support means that any confusion or questions you have can be addressed and cleared up easily (no more frantically googling trying to figure out what your course instructor means). Lifetime Access with NO Expiration so you can learn at your own pace, and come back at any time you feel unsure or need a refresher This is the most comprehensive process mapping course on the market , and it’ll walk you through, step-by-step, everything you need to know in a practical and easy to understand way. Each lesson and subsequent activities build upon the previous skills you’ve learned, so by the end, you’ll be completely comfortable creating flowcharts for any business processes you encounter. Just ask the students who’ve already taken this course: " I thought I had a good understanding of flowcharts, I was incorrect. It's more than knowing what shapes to use. This course taught me what I need to know, especially for organizing the shapes into a meaningful flowchart. I really love that I'll be able to use and understand swim lanes (I didn't even know what they were called).” - Jamie “Very informative and easy to understand. For someone who has not experienced any lessons on flowcharts, I seem to have grasped how flowcharts can be made and how it can impact certain business processes.” – Rouel “This course is very insightful and at the right speed for beginners wanting to know basics in process mapping. The activities are very helpful and at the right difficulty level where you do learn things and it is not just a very simple exercise that you could have done without the course.” – Maria The BA Guide’s TEACH, SHOW, DO technique This course makes use of The BA Guide’s TEACH, SHOW, DO technique – a method I’ve developed over my years of experience in the industry training and managing Business Analysts. This technique will help ensure you with total comprehension of the topic at hand and maximum information retention long after the course is finished. TEACH – You first learn the concept, in detail, from the ground up. But I won’t simply teach you the concept in isolation – you’ll learn HOW and WHEN to use it too. SHOW – Once you fully understand the concept, we enhance that by walking you step-by-step through real-world examples – so you can see exactly how the concept would pan out if you were to apply it in the real world. DO – Firmly cement everything you’ve learned so far and put your new knowledge to the test by completing the included activities and quizzes. Validate you’ve fully understood the concept and greatly increase your ability to retain the information you’ve learned. “Tell me and I forget. Teach me and I remember. Involve me and I learn” – Benjamin Franklin What bonuses are included? As anyone who has studied one of my courses before will know, it simply wouldn’t be a course by The BA Guide if I didn’t include some value-packed bonus material! Draw io Process Flowchart Template Draw io Process Flowchart Template – Multi-Levels PowerPoint Slide decks (in PDF form) Source files for activity solutions And more… (seriously! There are like 40 downloads for this course!) In addition to all the tools you’ll need to start modeling process flowcharts, you’ll also get a foot into the industry by way of an industry expert … I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis! You will love this course, just like these students did! "He has a very good way to explain things, and also thinking in not native English speakers like me, he has a very understandable accent. I enjoyed very much this course, I'm going to apply what I learned here in a real project. This is the perfect first course to learn process mapping, and I'm sure after this I'm going to be able to learn more just reading about process mapping.” – Marcos "Jeremy does what many instructors in Udemy fail: explains concepts thoroughly without being repetitive or boring. I really enjoyed this course. Some say that you know you had a great learning session when you end up with more questions. I do, and I would like to know many more concepts that the course did not explore, but now I feel confident on how to approach further into Process Flowcharts. I even used it for my job. Cannot recommend it highly enough.” - Jose Why should I enroll? Process flowcharting is an essential part of business at any level – since you will be seeing and working with process flowcharts no matter your role, this course will be useful to you even if you are not a Business Analyst. If you’re an aspiring Business Analyst these skills will give your resume a huge boost as well as provide you with the knowledge to confidently answer any related interview questions. For current Business Analysts, these skills will result in more effective problem solving . Any issues that arise in your organization’s business processes will be easily dealt with thanks to the clear and comprehensive process charts you’ve produced for them. Finally, I believe in respecting my students’ time – and I want to teach you what you need to know to successfully utilize these models without bogging you down in unnecessary details or theory . That’s why the process flowchart modeling techniques taught in this course are taught with no fluff added . Still not convinced? And if you’re still not sure – here’s my promise to you: This course comes with a 30-day money-back guarantee! That means, if you aren’t completely satisfied with your purchase, I’ll give you a refund – no questions asked! By the end of this course, you’ll understand the fundamentals of creating process flowcharts to give you a clear overview of how your organization’s business processes work – allowing you easily spot problems or inefficiencies, and deal with them effectively. So, if you’re ready to save your organization time and money and be known as the go-to problem-solving Business Analyst who has a knack for finding out exactly what’s gone wrong every time , then enroll today and start learning how best to map process flowcharts. Who this course is for: Business professionals who are tasked with identifying and documenting processes Aspiring or current Business Analysts Aspiring or current Project Managers Show more Show less Featured review Liz Zélandais 118 courses 20 reviews Rating: 5.0 out of 5 2 years ago This is the sixth course I've taken in The BA Guide series, and as with the previous five, it is excellent. Jeremy has great knowledge, experience, presentation skills, and teaching ability. Besides great information, he also offers templates, and activities that are the closest thing to hands-on experience. I'm constantly astonished (in a good way) by the value he provides in his courses. Show more Show less Course content 9 sections • 81 lectures • 3h 44m total length Expand all sections Course Kickoff 3 lectures • 2min Welcome to the Course! Preview 01:19 IMPORTANT LINKS - Please review and bookmark 00:08 Course Resources - for your convenience 00:19 Getting Things Started 4 lectures • 6min Process Mapping in the Real World Preview 03:28 The End Goal Preview 01:49 Getting Things Started: A Quick Recap Preview 00:44 Udemy Review Prompt 00:28 Let's Ensure You Understand 4 questions Breaking Down the Process Flowchart: The Basics 8 lectures • 15min Symbols Overview Preview 00:53 Start & End Symbols Preview 03:01 Sequence/Flow Direction Symbol Preview 02:13 Process Symbol 01:45 Verbs for Process Task Names 00:07 The Basics: A Quick Recap 00:42 A Base Symbols Example: Mac & Cheese 04:40 ACTIVITY: Peanut Butter and Jelly Process 01:43 Solidifying the Basics 8 questions Process Mapping Tool: Draw.io 14 lectures • 27min Introducing Draw.io 01:00 Opening Draw.io 01:12 Saving Files 02:19 Draw.io - 'Remember this setting' 00:11 Opening Files 01:27 Shape Tools 02:00 Connecting Shapes With Data Flow Arrows 02:01 Pages and Tabs 01:07 Background & Color Options 01:55 Documenting Mac & Cheese Process Flowchart in Draw.io 06:48 The BA Guide Draw.io Template 03:51 ACTIVITY: Prepare Peanut Butter and Jelly 01:06 ACTIVITY: Insurance Claims Process 01:39 ACTIVITY: How to apply for the CBAP 00:27 7 Steps to Create a Process Flowchart 8 lectures • 13min Introduction to the 7 Steps 01:11 Step 1: Understand the Goal 00:41 Step 2: Determine Scope 01:44 Step 3: Brainstorm Tasks 02:56 Step 4: Identify Owners 01:04 Step 5: Arrange into Sequence 01:26 Step 6: Document Into Flowchart 01:42 Step 7: Review With Others 02:01 Let's Validate You Understand The 7 Steps 8 questions Beyond the Basics: Additional Symbols 21 lectures • 1hr 22min Beyond the Basics Intro 00:49 Decision/Gateway Symbol 05:32 ACTIVITY: Insurance Claims Process - Update with Decision Symbols 02:26 Decision Symbol: Assignment Solution Walkthrough - Part 1 02:55 Decision Symbol: Assignment Solution Walkthrough - Part 2 13:01 Common Decision Symbol Mistake 02:19 Data Symbol (Input/Output) 06:03 ACTIVITY: Insurance Claims Process - Update with Input/Output Symbol 01:29 Input/Output Symbol: Assignment Solution Walkthrough 03:47 Input/Output Symbol Text 00:27 Common Output Symbol Mistake 03:16 Stored Data Symbol 02:17 ACTIVITY: Insurance Claims Process - Update with Stored Data Symbols 02:31 Stored Data Symbol: Assignment Solution Walkthrough 05:00 Pay at the Pump Activity - Kickoff 01:11 Pay at the Pump Activity - Notes Review 03:00 Pay at the Pump Activity - Summarize Notes 07:08 ACTIVITY: Pay at the Pump - Mid-Course Assessment 00:19 Pay at the Pump Activity - Solution Walkthrough 12:22 Validating Your New Knowledge 6 questions Quiz Application - Additional Hands On 04:05 Quiz Application Activity - Solution Walkthrough 02:28 Creating a Swimlane Process Flowchart 6 lectures • 26min Introducing the Swimlane Flowchart 03:09 Practicing with Swimlanes: Password Reset 08:00 Vertical Swimlane 00:47 Common Swimlane Mistake 00:30 ACTIVITY: Insurance Claims Process - Update with Swimlanes 01:29 Update with Swimlanes - Solution Walkthrough 12:02 All About Swimlanes 4 questions Enhance your Flowchart with Levels 16 lectures • 51min Flowchart Levels Introduction 01:07 Understanding Flowchart Levels 04:41 Tying the Levels Together (Numbering Convention) 03:22 Indicating the Start and End of a Multi-Level Flowchart 03:03 ACTIVITY: Mac and Cheese - Fill in the Blank Activity 00:17 The BA Guide Draw.io Multi-Level Template 02:24 Levels Example: Customer Transaction Process (Level 0) 03:50 Levels Example: Customer Transaction Process (Level 1) [Part 1] 05:42 Levels Example: Customer Transaction Process (Level 1) [Part 2] 03:38 Levels Example: Customer Transaction Process (Level 1) [Part 3] 02:57 Levels Example: Customer Transaction Process (Level 2) 05:03 Saving a Multi-Level Flowchart 02:47 Combining Flowcharts to Make a Seamless Process 07:29 Too Long for One Page 03:35 Flowchart Levels Quiz 8 questions ACTIVITY: Mac and Cheese - Merging Level 2 Flowcharts 00:13 ACTIVITY: Final Activity - Pulling it All Together 00:32 Bonus Section 1 lecture • 2min Bonus Lecture: Next Steps 02:13 Instructor The BA Guide | Jeremy Aschenbrenner Business Analyst Trainer and Coach | Best Selling Instructor 4.5 Instructor Rating 88,271 Reviews 264,388 Students 14 Courses Come learn with more than 250,000 students Hi there! My name is Jeremy Aschenbrenner and I am so glad you have found me! I am a veteran Business Analyst with more than 1000 completed projects. I've done business analysis work for companies in many industries including health care, telecommunications, automotive, trucking, consumer goods, financial services, food and beverage, and more. I created The BA Guide to break down the barriers to becoming a Business Analyst. Throughout our various courses, I teach you what you need to know in order to start your Business Analyst career. But I don't just stop there. Once you have successfully started your Business Analyst career, I ensure you are successful by providing training on techniques, tools, and best practices. When I am not behind a computer I love to spend time with family and friends, enjoying some warm weather, and if I'm lucky, with a cold drink in my hand and sand between my toes. I am here to serve you so please don't hesitate to message me on Udemy or on social media. I look forward to helping you reach your goals. Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? '' : 'checked'; } else { input.dataset.checked = input.dataset.allowToggle && input.dataset.checked ? 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  2. Gain tangible, real-world experience with 14 student activities! Create your own clean and easy to read process flowcharts! Confidently ace your process flowchart interview questions Learn how to utilize a free process flowchart tool, Draw IO Curated for the Udemy Business collection Requirements No experience required - just follow the steps to get results! Internet access (to complete most activities) Description LEARN HOW TO EFFICIENTLY AND EFFECTIVELY FIND THE PROBLEM AREAS IN YOUR ORGANIZATION’S BUSINESS PROCESSES – AND THEN SOLVE THEM. Discover how to model process flowcharts that bring business processes to life, mapping them out clearly, allowing you to lower costs and improve efficiency in your organization When a problem arises in a business it isn’t always easy to see why that problem is happening – often, all you end up seeing are the symptoms. One of the core requirements of any successful Business Analyst is using Business Analysis techniques to create practical process maps and process flowcharts. Having clearly set-out visual tools makes it easier to read and understand exactly what should be happening, as well as who is responsible for each task. Thus, allowing organizations to react to problems that come up and changes in the marketplace. Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee . You have nothing to lose and so much to gain. Note - All of the teaching, templates, and solutions in the flowchart courses make use of Draw io – a free online flowcharting tool – instead of a paid program, in order to ensure all students are able to follow along with activities. Looking to get ECBA certified? - This course qualifies for 3.5 hours of Professional Development What’s included in this course? This course will teach you from the ground up, dealing with everything from flowcharting concepts, various symbols and their uses, flow chart levels, and beyond. High-Quality Video Lectures explain the complex terms and confusing jargon to ensure you get a concrete understanding of the concepts being discussed Downloadable Handouts enhance your understanding further Quizzes and over a dozen different activities validate your learning and increase information retention as well as understanding. 1-on-1 Support means that any confusion or questions you have can be addressed and cleared up easily (no more frantically googling trying to figure out what your course instructor means). Lifetime Access with NO Expiration so you can learn at your own pace, and come back at any time you feel unsure or need a refresher This is the most comprehensive process mapping course on the market , and it’ll walk you through, step-by-step, everything you need to know in a practical and easy to understand way. Each lesson and subsequent activities build upon the previous skills you’ve learned, so by the end, you’ll be completely comfortable creating flowcharts for any business processes you encounter. Just ask the students who’ve already taken this course: " I thought I had a good understanding of flowcharts, I was incorrect. It's more than knowing what shapes to use. This course taught me what I need to know, especially for organizing the shapes into a meaningful flowchart. I really love that I'll be able to use and understand swim lanes (I didn't even know what they were called).” - Jamie “Very informative and easy to understand. For someone who has not experienced any lessons on flowcharts, I seem to have grasped how flowcharts can be made and how it can impact certain business processes.” – Rouel “This course is very insightful and at the right speed for beginners wanting to know basics in process mapping. The activities are very helpful and at the right difficulty level where you do learn things and it is not just a very simple exercise that you could have done without the course.” – Maria The BA Guide’s TEACH, SHOW, DO technique This course makes use of The BA Guide’s TEACH, SHOW, DO technique – a method I’ve developed over my years of experience in the industry training and managing Business Analysts. This technique will help ensure you with total comprehension of the topic at hand and maximum information retention long after the course is finished. TEACH – You first learn the concept, in detail, from the ground up. But I won’t simply teach you the concept in isolation – you’ll learn HOW and WHEN to use it too. SHOW – Once you fully understand the concept, we enhance that by walking you step-by-step through real-world examples – so you can see exactly how the concept would pan out if you were to apply it in the real world. DO – Firmly cement everything you’ve learned so far and put your new knowledge to the test by completing the included activities and quizzes. Validate you’ve fully understood the concept and greatly increase your ability to retain the information you’ve learned. “Tell me and I forget. Teach me and I remember. Involve me and I learn” – Benjamin Franklin What bonuses are included? As anyone who has studied one of my courses before will know, it simply wouldn’t be a course by The BA Guide if I didn’t include some value-packed bonus material! Draw io Process Flowchart Template Draw io Process Flowchart Template – Multi-Levels PowerPoint Slide decks (in PDF form) Source files for activity solutions And more… (seriously! There are like 40 downloads for this course!) In addition to all the tools you’ll need to start modeling process flowcharts, you’ll also get a foot into the industry by way of an industry expert … I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis! You will love this course, just like these students did! "He has a very good way to explain things, and also thinking in not native English speakers like me, he has a very understandable accent. I enjoyed very much this course, I'm going to apply what I learned here in a real project. This is the perfect first course to learn process mapping, and I'm sure after this I'm going to be able to learn more just reading about process mapping.” – Marcos "Jeremy does what many instructors in Udemy fail: explains concepts thoroughly without being repetitive or boring. I really enjoyed this course. Some say that you know you had a great learning session when you end up with more questions. I do, and I would like to know many more concepts that the course did not explore, but now I feel confident on how to approach further into Process Flowcharts. I even used it for my job. Cannot recommend it highly enough.” - Jose Why should I enroll? Process flowcharting is an essential part of business at any level – since you will be seeing and working with process flowcharts no matter your role, this course will be useful to you even if you are not a Business Analyst. If you’re an aspiring Business Analyst these skills will give your resume a huge boost as well as provide you with the knowledge to confidently answer any related interview questions. For current Business Analysts, these skills will result in more effective problem solving . Any issues that arise in your organization’s business processes will be easily dealt with thanks to the clear and comprehensive process charts you’ve produced for them. Finally, I believe in respecting my students’ time – and I want to teach you what you need to know to successfully utilize these models without bogging you down in unnecessary details or theory . That’s why the process flowchart modeling techniques taught in this course are taught with no fluff added . Still not convinced? And if you’re still not sure – here’s my promise to you: This course comes with a 30-day money-back guarantee! That means, if you aren’t completely satisfied with your purchase, I’ll give you a refund – no questions asked! By the end of this course, you’ll understand the fundamentals of creating process flowcharts to give you a clear overview of how your organization’s business processes work – allowing you easily spot problems or inefficiencies, and deal with them effectively. So, if you’re ready to save your organization time and money and be known as the go-to problem-solving Business Analyst who has a knack for finding out exactly what’s gone wrong every time , then enroll today and start learning how best to map process flowcharts. Who this course is for: Business professionals who are tasked with identifying and documenting processes Aspiring or current Business Analysts Aspiring or current Project Managers Show more Show less Featured review Liz Zélandais 118 courses 20 reviews Rating: 5.0 out of 5 2 years ago This is the sixth course I've taken in The BA Guide series, and as with the previous five, it is excellent. Jeremy has great knowledge, experience, presentation skills, and teaching ability. Besides great information, he also offers templates, and activities that are the closest thing to hands-on experience. I'm constantly astonished (in a good way) by the value he provides in his courses. Show more Show less Course content 9 sections • 81 lectures • 3h 44m total length Expand all sections Course Kickoff 3 lectures • 2min Welcome to the Course! Preview 01:19 IMPORTANT LINKS - Please review and bookmark 00:08 Course Resources - for your convenience 00:19 Getting Things Started 4 lectures • 6min Process Mapping in the Real World Preview 03:28 The End Goal Preview 01:49 Getting Things Started: A Quick Recap Preview 00:44 Udemy Review Prompt 00:28 Let's Ensure You Understand 4 questions Breaking Down the Process Flowchart: The Basics 8 lectures • 15min Symbols Overview Preview 00:53 Start & End Symbols Preview 03:01 Sequence/Flow Direction Symbol Preview 02:13 Process Symbol 01:45 Verbs for Process Task Names 00:07 The Basics: A Quick Recap 00:42 A Base Symbols Example: Mac & Cheese 04:40 ACTIVITY: Peanut Butter and Jelly Process 01:43 Solidifying the Basics 8 questions Process Mapping Tool: Draw.io 14 lectures • 27min Introducing Draw.io 01:00 Opening Draw.io 01:12 Saving Files 02:19 Draw.io - 'Remember this setting' 00:11 Opening Files 01:27 Shape Tools 02:00 Connecting Shapes With Data Flow Arrows 02:01 Pages and Tabs 01:07 Background & Color Options 01:55 Documenting Mac & Cheese Process Flowchart in Draw.io 06:48 The BA Guide Draw.io Template 03:51 ACTIVITY: Prepare Peanut Butter and Jelly 01:06 ACTIVITY: Insurance Claims Process 01:39 ACTIVITY: How to apply for the CBAP 00:27 7 Steps to Create a Process Flowchart 8 lectures • 13min Introduction to the 7 Steps 01:11 Step 1: Understand the Goal 00:41 Step 2: Determine Scope 01:44 Step 3: Brainstorm Tasks 02:56 Step 4: Identify Owners 01:04 Step 5: Arrange into Sequence 01:26 Step 6: Document Into Flowchart 01:42 Step 7: Review With Others 02:01 Let's Validate You Understand The 7 Steps 8 questions Beyond the Basics: Additional Symbols 21 lectures • 1hr 22min Beyond the Basics Intro 00:49 Decision/Gateway Symbol 05:32 ACTIVITY: Insurance Claims Process - Update with Decision Symbols 02:26 Decision Symbol: Assignment Solution Walkthrough - Part 1 02:55 Decision Symbol: Assignment Solution Walkthrough - Part 2 13:01 Common Decision Symbol Mistake 02:19 Data Symbol (Input/Output) 06:03 ACTIVITY: Insurance Claims Process - Update with Input/Output Symbol 01:29 Input/Output Symbol: Assignment Solution Walkthrough 03:47 Input/Output Symbol Text 00:27 Common Output Symbol Mistake 03:16 Stored Data Symbol 02:17 ACTIVITY: Insurance Claims Process - Update with Stored Data Symbols 02:31 Stored Data Symbol: Assignment Solution Walkthrough 05:00 Pay at the Pump Activity - Kickoff 01:11 Pay at the Pump Activity - Notes Review 03:00 Pay at the Pump Activity - Summarize Notes 07:08 ACTIVITY: Pay at the Pump - Mid-Course Assessment 00:19 Pay at the Pump Activity - Solution Walkthrough 12:22 Validating Your New Knowledge 6 questions Quiz Application - Additional Hands On 04:05 Quiz Application Activity - Solution Walkthrough 02:28 Creating a Swimlane Process Flowchart 6 lectures • 26min Introducing the Swimlane Flowchart 03:09 Practicing with Swimlanes: Password Reset 08:00 Vertical Swimlane 00:47 Common Swimlane Mistake 00:30 ACTIVITY: Insurance Claims Process - Update with Swimlanes 01:29 Update with Swimlanes - Solution Walkthrough 12:02 All About Swimlanes 4 questions Enhance your Flowchart with Levels 16 lectures • 51min Flowchart Levels Introduction 01:07 Understanding Flowchart Levels 04:41 Tying the Levels Together (Numbering Convention) 03:22 Indicating the Start and End of a Multi-Level Flowchart 03:03 ACTIVITY: Mac and Cheese - Fill in the Blank Activity 00:17 The BA Guide Draw.io Multi-Level Template 02:24 Levels Example: Customer Transaction Process (Level 0) 03:50 Levels Example: Customer Transaction Process (Level 1) [Part 1] 05:42 Levels Example: Customer Transaction Process (Level 1) [Part 2] 03:38 Levels Example: Customer Transaction Process (Level 1) [Part 3] 02:57 Levels Example: Customer Transaction Process (Level 2) 05:03 Saving a Multi-Level Flowchart 02:47 Combining Flowcharts to Make a Seamless Process 07:29 Too Long for One Page 03:35 Flowchart Levels Quiz 8 questions ACTIVITY: Mac and Cheese - Merging Level 2 Flowcharts 00:13 ACTIVITY: Final Activity - Pulling it All Together 00:32 Bonus Section 1 lecture • 2min Bonus Lecture: Next Steps 02:13 Instructor The BA Guide | Jeremy Aschenbrenner Business Analyst Trainer and Coach | Best Selling Instructor 4.5 Instructor Rating 88,271 Reviews 264,388 Students 14 Courses Come learn with more than 250,000 students Hi there! My name is Jeremy Aschenbrenner and I am so glad you have found me! I am a veteran Business Analyst with more than 1000 completed projects. I've done business analysis work for companies in many industries including health care, telecommunications, automotive, trucking, consumer goods, financial services, food and beverage, and more. I created The BA Guide to break down the barriers to becoming a Business Analyst. Throughout our various courses, I teach you what you need to know in order to start your Business Analyst career. But I don't just stop there. Once you have successfully started your Business Analyst career, I ensure you are successful by providing training on techniques, tools, and best practices. When I am not behind a computer I love to spend time with family and friends, enjoying some warm weather, and if I'm lucky, with a cold drink in my hand and sand between my toes. I am here to serve you so please don't hesitate to message me on Udemy or on social media. I look forward to helping you reach your goals. Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? '' : 'checked'; } else { input.dataset.checked = input.dataset.allowToggle && input.dataset.checked ? '' : 'checked'; var radios = document.querySelectorAll('[name="' + input.dataset.name + '"]'); for (var i = 0; i (function(){window['__CF$cv$params']={r:'6772efb68f7e0639',m:'44679e609c23044b2eb1274ee907a371990c6914-1627693715-1800-Aefz+b/S6tOdtqqCDv/HnIItial/uVjATP8sbLBQ1ULGE/4mJCUU5yzne56oKL/C3Bs4r3USdrD0wpyuQ1RFHzxVsfiGvwYzKIa0I+/RtwqgBNEYVY7fiR5X7blM4Fm/3iWWad7MlhIGIRWAidqYtigvsk8x96GALkJ/5MD4qFjZ',s:[0x006057b09a,0xe39ed6b2d0],}})();
  3. Create your own clean and easy to read process flowcharts! Confidently ace your process flowchart interview questions Learn how to utilize a free process flowchart tool, Draw IO Curated for the Udemy Business collection Requirements No experience required - just follow the steps to get results! Internet access (to complete most activities) Description LEARN HOW TO EFFICIENTLY AND EFFECTIVELY FIND THE PROBLEM AREAS IN YOUR ORGANIZATION’S BUSINESS PROCESSES – AND THEN SOLVE THEM. Discover how to model process flowcharts that bring business processes to life, mapping them out clearly, allowing you to lower costs and improve efficiency in your organization When a problem arises in a business it isn’t always easy to see why that problem is happening – often, all you end up seeing are the symptoms. One of the core requirements of any successful Business Analyst is using Business Analysis techniques to create practical process maps and process flowcharts. Having clearly set-out visual tools makes it easier to read and understand exactly what should be happening, as well as who is responsible for each task. Thus, allowing organizations to react to problems that come up and changes in the marketplace. Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee . You have nothing to lose and so much to gain. Note - All of the teaching, templates, and solutions in the flowchart courses make use of Draw io – a free online flowcharting tool – instead of a paid program, in order to ensure all students are able to follow along with activities. Looking to get ECBA certified? - This course qualifies for 3.5 hours of Professional Development What’s included in this course? This course will teach you from the ground up, dealing with everything from flowcharting concepts, various symbols and their uses, flow chart levels, and beyond. High-Quality Video Lectures explain the complex terms and confusing jargon to ensure you get a concrete understanding of the concepts being discussed Downloadable Handouts enhance your understanding further Quizzes and over a dozen different activities validate your learning and increase information retention as well as understanding. 1-on-1 Support means that any confusion or questions you have can be addressed and cleared up easily (no more frantically googling trying to figure out what your course instructor means). Lifetime Access with NO Expiration so you can learn at your own pace, and come back at any time you feel unsure or need a refresher This is the most comprehensive process mapping course on the market , and it’ll walk you through, step-by-step, everything you need to know in a practical and easy to understand way. Each lesson and subsequent activities build upon the previous skills you’ve learned, so by the end, you’ll be completely comfortable creating flowcharts for any business processes you encounter. Just ask the students who’ve already taken this course: " I thought I had a good understanding of flowcharts, I was incorrect. It's more than knowing what shapes to use. This course taught me what I need to know, especially for organizing the shapes into a meaningful flowchart. I really love that I'll be able to use and understand swim lanes (I didn't even know what they were called).” - Jamie “Very informative and easy to understand. For someone who has not experienced any lessons on flowcharts, I seem to have grasped how flowcharts can be made and how it can impact certain business processes.” – Rouel “This course is very insightful and at the right speed for beginners wanting to know basics in process mapping. The activities are very helpful and at the right difficulty level where you do learn things and it is not just a very simple exercise that you could have done without the course.” – Maria The BA Guide’s TEACH, SHOW, DO technique This course makes use of The BA Guide’s TEACH, SHOW, DO technique – a method I’ve developed over my years of experience in the industry training and managing Business Analysts. This technique will help ensure you with total comprehension of the topic at hand and maximum information retention long after the course is finished. TEACH – You first learn the concept, in detail, from the ground up. But I won’t simply teach you the concept in isolation – you’ll learn HOW and WHEN to use it too. SHOW – Once you fully understand the concept, we enhance that by walking you step-by-step through real-world examples – so you can see exactly how the concept would pan out if you were to apply it in the real world. DO – Firmly cement everything you’ve learned so far and put your new knowledge to the test by completing the included activities and quizzes. Validate you’ve fully understood the concept and greatly increase your ability to retain the information you’ve learned. “Tell me and I forget. Teach me and I remember. Involve me and I learn” – Benjamin Franklin What bonuses are included? As anyone who has studied one of my courses before will know, it simply wouldn’t be a course by The BA Guide if I didn’t include some value-packed bonus material! Draw io Process Flowchart Template Draw io Process Flowchart Template – Multi-Levels PowerPoint Slide decks (in PDF form) Source files for activity solutions And more… (seriously! There are like 40 downloads for this course!) In addition to all the tools you’ll need to start modeling process flowcharts, you’ll also get a foot into the industry by way of an industry expert … I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis! You will love this course, just like these students did! "He has a very good way to explain things, and also thinking in not native English speakers like me, he has a very understandable accent. I enjoyed very much this course, I'm going to apply what I learned here in a real project. This is the perfect first course to learn process mapping, and I'm sure after this I'm going to be able to learn more just reading about process mapping.” – Marcos "Jeremy does what many instructors in Udemy fail: explains concepts thoroughly without being repetitive or boring. I really enjoyed this course. Some say that you know you had a great learning session when you end up with more questions. I do, and I would like to know many more concepts that the course did not explore, but now I feel confident on how to approach further into Process Flowcharts. I even used it for my job. Cannot recommend it highly enough.” - Jose Why should I enroll? Process flowcharting is an essential part of business at any level – since you will be seeing and working with process flowcharts no matter your role, this course will be useful to you even if you are not a Business Analyst. If you’re an aspiring Business Analyst these skills will give your resume a huge boost as well as provide you with the knowledge to confidently answer any related interview questions. For current Business Analysts, these skills will result in more effective problem solving . Any issues that arise in your organization’s business processes will be easily dealt with thanks to the clear and comprehensive process charts you’ve produced for them. Finally, I believe in respecting my students’ time – and I want to teach you what you need to know to successfully utilize these models without bogging you down in unnecessary details or theory . That’s why the process flowchart modeling techniques taught in this course are taught with no fluff added . Still not convinced? And if you’re still not sure – here’s my promise to you: This course comes with a 30-day money-back guarantee! That means, if you aren’t completely satisfied with your purchase, I’ll give you a refund – no questions asked! By the end of this course, you’ll understand the fundamentals of creating process flowcharts to give you a clear overview of how your organization’s business processes work – allowing you easily spot problems or inefficiencies, and deal with them effectively. So, if you’re ready to save your organization time and money and be known as the go-to problem-solving Business Analyst who has a knack for finding out exactly what’s gone wrong every time , then enroll today and start learning how best to map process flowcharts. Who this course is for: Business professionals who are tasked with identifying and documenting processes Aspiring or current Business Analysts Aspiring or current Project Managers Show more Show less Featured review Liz Zélandais 118 courses 20 reviews Rating: 5.0 out of 5 2 years ago This is the sixth course I've taken in The BA Guide series, and as with the previous five, it is excellent. Jeremy has great knowledge, experience, presentation skills, and teaching ability. Besides great information, he also offers templates, and activities that are the closest thing to hands-on experience. I'm constantly astonished (in a good way) by the value he provides in his courses. Show more Show less Course content 9 sections • 81 lectures • 3h 44m total length Expand all sections Course Kickoff 3 lectures • 2min Welcome to the Course! Preview 01:19 IMPORTANT LINKS - Please review and bookmark 00:08 Course Resources - for your convenience 00:19 Getting Things Started 4 lectures • 6min Process Mapping in the Real World Preview 03:28 The End Goal Preview 01:49 Getting Things Started: A Quick Recap Preview 00:44 Udemy Review Prompt 00:28 Let's Ensure You Understand 4 questions Breaking Down the Process Flowchart: The Basics 8 lectures • 15min Symbols Overview Preview 00:53 Start & End Symbols Preview 03:01 Sequence/Flow Direction Symbol Preview 02:13 Process Symbol 01:45 Verbs for Process Task Names 00:07 The Basics: A Quick Recap 00:42 A Base Symbols Example: Mac & Cheese 04:40 ACTIVITY: Peanut Butter and Jelly Process 01:43 Solidifying the Basics 8 questions Process Mapping Tool: Draw.io 14 lectures • 27min Introducing Draw.io 01:00 Opening Draw.io 01:12 Saving Files 02:19 Draw.io - 'Remember this setting' 00:11 Opening Files 01:27 Shape Tools 02:00 Connecting Shapes With Data Flow Arrows 02:01 Pages and Tabs 01:07 Background & Color Options 01:55 Documenting Mac & Cheese Process Flowchart in Draw.io 06:48 The BA Guide Draw.io Template 03:51 ACTIVITY: Prepare Peanut Butter and Jelly 01:06 ACTIVITY: Insurance Claims Process 01:39 ACTIVITY: How to apply for the CBAP 00:27 7 Steps to Create a Process Flowchart 8 lectures • 13min Introduction to the 7 Steps 01:11 Step 1: Understand the Goal 00:41 Step 2: Determine Scope 01:44 Step 3: Brainstorm Tasks 02:56 Step 4: Identify Owners 01:04 Step 5: Arrange into Sequence 01:26 Step 6: Document Into Flowchart 01:42 Step 7: Review With Others 02:01 Let's Validate You Understand The 7 Steps 8 questions Beyond the Basics: Additional Symbols 21 lectures • 1hr 22min Beyond the Basics Intro 00:49 Decision/Gateway Symbol 05:32 ACTIVITY: Insurance Claims Process - Update with Decision Symbols 02:26 Decision Symbol: Assignment Solution Walkthrough - Part 1 02:55 Decision Symbol: Assignment Solution Walkthrough - Part 2 13:01 Common Decision Symbol Mistake 02:19 Data Symbol (Input/Output) 06:03 ACTIVITY: Insurance Claims Process - Update with Input/Output Symbol 01:29 Input/Output Symbol: Assignment Solution Walkthrough 03:47 Input/Output Symbol Text 00:27 Common Output Symbol Mistake 03:16 Stored Data Symbol 02:17 ACTIVITY: Insurance Claims Process - Update with Stored Data Symbols 02:31 Stored Data Symbol: Assignment Solution Walkthrough 05:00 Pay at the Pump Activity - Kickoff 01:11 Pay at the Pump Activity - Notes Review 03:00 Pay at the Pump Activity - Summarize Notes 07:08 ACTIVITY: Pay at the Pump - Mid-Course Assessment 00:19 Pay at the Pump Activity - Solution Walkthrough 12:22 Validating Your New Knowledge 6 questions Quiz Application - Additional Hands On 04:05 Quiz Application Activity - Solution Walkthrough 02:28 Creating a Swimlane Process Flowchart 6 lectures • 26min Introducing the Swimlane Flowchart 03:09 Practicing with Swimlanes: Password Reset 08:00 Vertical Swimlane 00:47 Common Swimlane Mistake 00:30 ACTIVITY: Insurance Claims Process - Update with Swimlanes 01:29 Update with Swimlanes - Solution Walkthrough 12:02 All About Swimlanes 4 questions Enhance your Flowchart with Levels 16 lectures • 51min Flowchart Levels Introduction 01:07 Understanding Flowchart Levels 04:41 Tying the Levels Together (Numbering Convention) 03:22 Indicating the Start and End of a Multi-Level Flowchart 03:03 ACTIVITY: Mac and Cheese - Fill in the Blank Activity 00:17 The BA Guide Draw.io Multi-Level Template 02:24 Levels Example: Customer Transaction Process (Level 0) 03:50 Levels Example: Customer Transaction Process (Level 1) [Part 1] 05:42 Levels Example: Customer Transaction Process (Level 1) [Part 2] 03:38 Levels Example: Customer Transaction Process (Level 1) [Part 3] 02:57 Levels Example: Customer Transaction Process (Level 2) 05:03 Saving a Multi-Level Flowchart 02:47 Combining Flowcharts to Make a Seamless Process 07:29 Too Long for One Page 03:35 Flowchart Levels Quiz 8 questions ACTIVITY: Mac and Cheese - Merging Level 2 Flowcharts 00:13 ACTIVITY: Final Activity - Pulling it All Together 00:32 Bonus Section 1 lecture • 2min Bonus Lecture: Next Steps 02:13 Instructor The BA Guide | Jeremy Aschenbrenner Business Analyst Trainer and Coach | Best Selling Instructor 4.5 Instructor Rating 88,271 Reviews 264,388 Students 14 Courses Come learn with more than 250,000 students Hi there! My name is Jeremy Aschenbrenner and I am so glad you have found me! I am a veteran Business Analyst with more than 1000 completed projects. I've done business analysis work for companies in many industries including health care, telecommunications, automotive, trucking, consumer goods, financial services, food and beverage, and more. I created The BA Guide to break down the barriers to becoming a Business Analyst. Throughout our various courses, I teach you what you need to know in order to start your Business Analyst career. But I don't just stop there. Once you have successfully started your Business Analyst career, I ensure you are successful by providing training on techniques, tools, and best practices. When I am not behind a computer I love to spend time with family and friends, enjoying some warm weather, and if I'm lucky, with a cold drink in my hand and sand between my toes. I am here to serve you so please don't hesitate to message me on Udemy or on social media. I look forward to helping you reach your goals. Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? '' : 'checked'; } else { input.dataset.checked = input.dataset.allowToggle && input.dataset.checked ? 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  4. Confidently ace your process flowchart interview questions Learn how to utilize a free process flowchart tool, Draw IO Curated for the Udemy Business collection Requirements No experience required - just follow the steps to get results! Internet access (to complete most activities) Description LEARN HOW TO EFFICIENTLY AND EFFECTIVELY FIND THE PROBLEM AREAS IN YOUR ORGANIZATION’S BUSINESS PROCESSES – AND THEN SOLVE THEM. Discover how to model process flowcharts that bring business processes to life, mapping them out clearly, allowing you to lower costs and improve efficiency in your organization When a problem arises in a business it isn’t always easy to see why that problem is happening – often, all you end up seeing are the symptoms. One of the core requirements of any successful Business Analyst is using Business Analysis techniques to create practical process maps and process flowcharts. Having clearly set-out visual tools makes it easier to read and understand exactly what should be happening, as well as who is responsible for each task. Thus, allowing organizations to react to problems that come up and changes in the marketplace. Course enrollment grants you lifetime access, with no expiration, to all the course lectures, activities, handouts, and quizzes. In addition, you’ll also receive 1-on-1 support for any questions or uncertainties that come up. And this all comes with a money-back guarantee . You have nothing to lose and so much to gain. Note - All of the teaching, templates, and solutions in the flowchart courses make use of Draw io – a free online flowcharting tool – instead of a paid program, in order to ensure all students are able to follow along with activities. Looking to get ECBA certified? - This course qualifies for 3.5 hours of Professional Development What’s included in this course? This course will teach you from the ground up, dealing with everything from flowcharting concepts, various symbols and their uses, flow chart levels, and beyond. High-Quality Video Lectures explain the complex terms and confusing jargon to ensure you get a concrete understanding of the concepts being discussed Downloadable Handouts enhance your understanding further Quizzes and over a dozen different activities validate your learning and increase information retention as well as understanding. 1-on-1 Support means that any confusion or questions you have can be addressed and cleared up easily (no more frantically googling trying to figure out what your course instructor means). Lifetime Access with NO Expiration so you can learn at your own pace, and come back at any time you feel unsure or need a refresher This is the most comprehensive process mapping course on the market , and it’ll walk you through, step-by-step, everything you need to know in a practical and easy to understand way. Each lesson and subsequent activities build upon the previous skills you’ve learned, so by the end, you’ll be completely comfortable creating flowcharts for any business processes you encounter. Just ask the students who’ve already taken this course: " I thought I had a good understanding of flowcharts, I was incorrect. It's more than knowing what shapes to use. This course taught me what I need to know, especially for organizing the shapes into a meaningful flowchart. I really love that I'll be able to use and understand swim lanes (I didn't even know what they were called).” - Jamie “Very informative and easy to understand. For someone who has not experienced any lessons on flowcharts, I seem to have grasped how flowcharts can be made and how it can impact certain business processes.” – Rouel “This course is very insightful and at the right speed for beginners wanting to know basics in process mapping. The activities are very helpful and at the right difficulty level where you do learn things and it is not just a very simple exercise that you could have done without the course.” – Maria The BA Guide’s TEACH, SHOW, DO technique This course makes use of The BA Guide’s TEACH, SHOW, DO technique – a method I’ve developed over my years of experience in the industry training and managing Business Analysts. This technique will help ensure you with total comprehension of the topic at hand and maximum information retention long after the course is finished. TEACH – You first learn the concept, in detail, from the ground up. But I won’t simply teach you the concept in isolation – you’ll learn HOW and WHEN to use it too. SHOW – Once you fully understand the concept, we enhance that by walking you step-by-step through real-world examples – so you can see exactly how the concept would pan out if you were to apply it in the real world. DO – Firmly cement everything you’ve learned so far and put your new knowledge to the test by completing the included activities and quizzes. Validate you’ve fully understood the concept and greatly increase your ability to retain the information you’ve learned. “Tell me and I forget. Teach me and I remember. Involve me and I learn” – Benjamin Franklin What bonuses are included? As anyone who has studied one of my courses before will know, it simply wouldn’t be a course by The BA Guide if I didn’t include some value-packed bonus material! Draw io Process Flowchart Template Draw io Process Flowchart Template – Multi-Levels PowerPoint Slide decks (in PDF form) Source files for activity solutions And more… (seriously! There are like 40 downloads for this course!) In addition to all the tools you’ll need to start modeling process flowcharts, you’ll also get a foot into the industry by way of an industry expert … I’m not just the instructor who wrote this course, I will also act as both a resource and a mentor to guide you to a long and rewarding career in Business Analysis! You will love this course, just like these students did! "He has a very good way to explain things, and also thinking in not native English speakers like me, he has a very understandable accent. I enjoyed very much this course, I'm going to apply what I learned here in a real project. This is the perfect first course to learn process mapping, and I'm sure after this I'm going to be able to learn more just reading about process mapping.” – Marcos "Jeremy does what many instructors in Udemy fail: explains concepts thoroughly without being repetitive or boring. I really enjoyed this course. Some say that you know you had a great learning session when you end up with more questions. I do, and I would like to know many more concepts that the course did not explore, but now I feel confident on how to approach further into Process Flowcharts. I even used it for my job. Cannot recommend it highly enough.” - Jose Why should I enroll? Process flowcharting is an essential part of business at any level – since you will be seeing and working with process flowcharts no matter your role, this course will be useful to you even if you are not a Business Analyst. If you’re an aspiring Business Analyst these skills will give your resume a huge boost as well as provide you with the knowledge to confidently answer any related interview questions. For current Business Analysts, these skills will result in more effective problem solving . Any issues that arise in your organization’s business processes will be easily dealt with thanks to the clear and comprehensive process charts you’ve produced for them. Finally, I believe in respecting my students’ time – and I want to teach you what you need to know to successfully utilize these models without bogging you down in unnecessary details or theory . That’s why the process flowchart modeling techniques taught in this course are taught with no fluff added . Still not convinced? And if you’re still not sure – here’s my promise to you: This course comes with a 30-day money-back guarantee! That means, if you aren’t completely satisfied with your purchase, I’ll give you a refund – no questions asked! By the end of this course, you’ll understand the fundamentals of creating process flowcharts to give you a clear overview of how your organization’s business processes work – allowing you easily spot problems or inefficiencies, and deal with them effectively. So, if you’re ready to save your organization time and money and be known as the go-to problem-solving Business Analyst who has a knack for finding out exactly what’s gone wrong every time , then enroll today and start learning how best to map process flowcharts. Who this course is for: Business professionals who are tasked with identifying and documenting processes Aspiring or current Business Analysts Aspiring or current Project Managers Show more Show less Featured review Liz Zélandais 118 courses 20 reviews Rating: 5.0 out of 5 2 years ago This is the sixth course I've taken in The BA Guide series, and as with the previous five, it is excellent. Jeremy has great knowledge, experience, presentation skills, and teaching ability. Besides great information, he also offers templates, and activities that are the closest thing to hands-on experience. I'm constantly astonished (in a good way) by the value he provides in his courses. Show more Show less Course content 9 sections • 81 lectures • 3h 44m total length Expand all sections Course Kickoff 3 lectures • 2min Welcome to the Course! Preview 01:19 IMPORTANT LINKS - Please review and bookmark 00:08 Course Resources - for your convenience 00:19 Getting Things Started 4 lectures • 6min Process Mapping in the Real World Preview 03:28 The End Goal Preview 01:49 Getting Things Started: A Quick Recap Preview 00:44 Udemy Review Prompt 00:28 Let's Ensure You Understand 4 questions Breaking Down the Process Flowchart: The Basics 8 lectures • 15min Symbols Overview Preview 00:53 Start & End Symbols Preview 03:01 Sequence/Flow Direction Symbol Preview 02:13 Process Symbol 01:45 Verbs for Process Task Names 00:07 The Basics: A Quick Recap 00:42 A Base Symbols Example: Mac & Cheese 04:40 ACTIVITY: Peanut Butter and Jelly Process 01:43 Solidifying the Basics 8 questions Process Mapping Tool: Draw.io 14 lectures • 27min Introducing Draw.io 01:00 Opening Draw.io 01:12 Saving Files 02:19 Draw.io - 'Remember this setting' 00:11 Opening Files 01:27 Shape Tools 02:00 Connecting Shapes With Data Flow Arrows 02:01 Pages and Tabs 01:07 Background & Color Options 01:55 Documenting Mac & Cheese Process Flowchart in Draw.io 06:48 The BA Guide Draw.io Template 03:51 ACTIVITY: Prepare Peanut Butter and Jelly 01:06 ACTIVITY: Insurance Claims Process 01:39 ACTIVITY: How to apply for the CBAP 00:27 7 Steps to Create a Process Flowchart 8 lectures • 13min Introduction to the 7 Steps 01:11 Step 1: Understand the Goal 00:41 Step 2: Determine Scope 01:44 Step 3: Brainstorm Tasks 02:56 Step 4: Identify Owners 01:04 Step 5: Arrange into Sequence 01:26 Step 6: Document Into Flowchart 01:42 Step 7: Review With Others 02:01 Let's Validate You Understand The 7 Steps 8 questions Beyond the Basics: Additional Symbols 21 lectures • 1hr 22min Beyond the Basics Intro 00:49 Decision/Gateway Symbol 05:32 ACTIVITY: Insurance Claims Process - Update with Decision Symbols 02:26 Decision Symbol: Assignment Solution Walkthrough - Part 1 02:55 Decision Symbol: Assignment Solution Walkthrough - Part 2 13:01 Common Decision Symbol Mistake 02:19 Data Symbol (Input/Output) 06:03 ACTIVITY: Insurance Claims Process - Update with Input/Output Symbol 01:29 Input/Output Symbol: Assignment Solution Walkthrough 03:47 Input/Output Symbol Text 00:27 Common Output Symbol Mistake 03:16 Stored Data Symbol 02:17 ACTIVITY: Insurance Claims Process - Update with Stored Data Symbols 02:31 Stored Data Symbol: Assignment Solution Walkthrough 05:00 Pay at the Pump Activity - Kickoff 01:11 Pay at the Pump Activity - Notes Review 03:00 Pay at the Pump Activity - Summarize Notes 07:08 ACTIVITY: Pay at the Pump - Mid-Course Assessment 00:19 Pay at the Pump Activity - Solution Walkthrough 12:22 Validating Your New Knowledge 6 questions Quiz Application - Additional Hands On 04:05 Quiz Application Activity - Solution Walkthrough 02:28 Creating a Swimlane Process Flowchart 6 lectures • 26min Introducing the Swimlane Flowchart 03:09 Practicing with Swimlanes: Password Reset 08:00 Vertical Swimlane 00:47 Common Swimlane Mistake 00:30 ACTIVITY: Insurance Claims Process - Update with Swimlanes 01:29 Update with Swimlanes - Solution Walkthrough 12:02 All About Swimlanes 4 questions Enhance your Flowchart with Levels 16 lectures • 51min Flowchart Levels Introduction 01:07 Understanding Flowchart Levels 04:41 Tying the Levels Together (Numbering Convention) 03:22 Indicating the Start and End of a Multi-Level Flowchart 03:03 ACTIVITY: Mac and Cheese - Fill in the Blank Activity 00:17 The BA Guide Draw.io Multi-Level Template 02:24 Levels Example: Customer Transaction Process (Level 0) 03:50 Levels Example: Customer Transaction Process (Level 1) [Part 1] 05:42 Levels Example: Customer Transaction Process (Level 1) [Part 2] 03:38 Levels Example: Customer Transaction Process (Level 1) [Part 3] 02:57 Levels Example: Customer Transaction Process (Level 2) 05:03 Saving a Multi-Level Flowchart 02:47 Combining Flowcharts to Make a Seamless Process 07:29 Too Long for One Page 03:35 Flowchart Levels Quiz 8 questions ACTIVITY: Mac and Cheese - Merging Level 2 Flowcharts 00:13 ACTIVITY: Final Activity - Pulling it All Together 00:32 Bonus Section 1 lecture • 2min Bonus Lecture: Next Steps 02:13 Instructor The BA Guide | Jeremy Aschenbrenner Business Analyst Trainer and Coach | Best Selling Instructor 4.5 Instructor Rating 88,271 Reviews 264,388 Students 14 Courses Come learn with more than 250,000 students Hi there! My name is Jeremy Aschenbrenner and I am so glad you have found me! I am a veteran Business Analyst with more than 1000 completed projects. I've done business analysis work for companies in many industries including health care, telecommunications, automotive, trucking, consumer goods, financial services, food and beverage, and more. I created The BA Guide to break down the barriers to becoming a Business Analyst. Throughout our various courses, I teach you what you need to know in order to start your Business Analyst career. But I don't just stop there. Once you have successfully started your Business Analyst career, I ensure you are successful by providing training on techniques, tools, and best practices. When I am not behind a computer I love to spend time with family and friends, enjoying some warm weather, and if I'm lucky, with a cold drink in my hand and sand between my toes. I am here to serve you so please don't hesitate to message me on Udemy or on social media. I look forward to helping you reach your goals. Show more Show less Udemy Business Teach on Udemy Get the app About us Contact us Careers Blog Help and Support Affiliate Impressum Kontakt Terms Privacy policy Cookie settings Sitemap © 2021 Udemy, Inc. window.handleCSSToggleButtonClick = function (event) { var target = event.currentTarget; var cssToggleId = target && target.dataset && target.dataset.cssToggleId; var input = cssToggleId && document.getElementById(cssToggleId); if (input) { if (input.dataset.type === 'checkbox') { input.dataset.checked = input.dataset.checked ? '' : 'checked'; } else { input.dataset.checked = input.dataset.allowToggle && input.dataset.checked ? 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