The Complete Level 2 Sales Diploma

  • Course provided by New Skills Academy
  • Study type: Online
  • Starts: Anytime
  • Price: £74.40 £240

69% discount for Rest Less members

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New Skills Academy

Course Description

The Complete Level 2 Sales Diploma

While the definition of sales is fairly simple, the process involved is incredibly complex. There is a lot that goes into understanding how to capture your customer’s attention, hold it long enough to deliver a compelling pitch, and see the sale through to the very end. In today’s unbelievably competitive marketplace, it takes a lot of skill to acquire and retain your customers. This course bundle gives you all the information you need to know to perfect your sales skills, helping you increase your commission, earn higher bonuses and beat out the competition. If you are starting out in your career, a seasoned professional, or nearing retirement, it is never too late to develop new skills and build-up existing ones.

You Will Learn:

This Sales course bundle includes:
  • How to Close More Sales
  • Identifying and Exceeding Customer Needs
  • Making an Impression Every Time
  • Managing a Sales team
  • Negotiating and the Three Ps
  • Sales Talk – Understanding Jargon
  • Sales Tools and Technology
  • The Sales Pitch
  • Writing Sales Proposals

How to Close More Sales

There is a lot that goes into closing a sale, including developing a relationship with your potential client, figuring out the right way to approach your sales conversation and learning how to present a solution to your client’s expressed or unexpressed problems. This course gives you insight into tried, tested and successful techniques used by salespeople across the globe to seal their own deal fast.

Identifying and Exceeding Customer Needs

If you want your business to stand out, it isn’t enough to have the best products or services on the market. You need to know how to identify the needs of your customers and show them that your company is the best one for them. Then, you have to go the extra mile and exceed all of their expectations. This course breaks down that difficult task into manageable, easy-to-follow steps.

Making an Impression Every Time

Sociologists theorise that we only have about 30 seconds to make an impression on someone for the first time. And since it is exceptionally hard to change a person’s first impression, making a good one matters. This is particularly true in sales, where you are competing against numerous other people and brands for the same customer. This course gives you the skills you need to impress your customers the moment you meet.

Managing a Sales Team

A team can only be as successful as its leader, making it extremely important for your own bottom-line as well as the success of your company as a whole to learn how to effectively manage a team. Learn more about your role, your responsibilities and how to build a strong, cohesive sales team.

Negotiating and the Three Ps

Another key part of the sales process is being able to negotiate successfully with your prospective client. There is a fine art to balancing your customer’s wants, needs and budget with your company’s sales goals. This course reviews everything you need to know to negotiate well and with ease in any sales setting.

Sales Talk – Understanding Jargon

Just like the legal industry has its own jargon, so too does sales. If you are new to the industry, the sheer volume of sales-specific terms may seem overwhelming. And once you do figure the language out, you then have to learn which moments are appropriate for jargon and which are not. Learn the lingo and when to use it, by taking this comprehensive course.

Sales Tools and Technology

Technology has influenced every area of our lives, including the sales process. Understanding which technological tools to use and which you can safely ignore is a key part of staying ahead of the competition. This course reviews the most common sales tools and technology, providing you with practical tips you can use to incorporate technology into your own sales process with ease.

The Sales Pitch

One of the first skills you need to perfect if you want to succeed in sales is how to make a convincing pitch. If you aren’t able to connect with your prospective clients, working with them to understand their needs, you aren’t able to find workable solutions. As a result, you are going to lose the client to a competitor who has those skills. Learn how to build a rapport with your clients, read their needs and craft a compelling pitch.

Writing Sales Proposals

Your written sales proposal is a key aspect of your overall sales pitch, especially if you are competing against other companies for the same contract or project. One missed comma or typo could alter the meaning of the entire document or make your company seem unprofessional. This course walks you through everything you need to know in order to craft persuasive and professional proposals.

Benefits of Taking This Course

  • Learn how to communicate more effectively; a skill that carries over into every area of your life
  • Understand how to relate to the needs of your customer, regardless of industry
  • If you are thinking about a career in sales, this bundle gives you all the knowledge you need to make an informed choice
  • If you are a manager or company owner, you can learn how to help your employees succeed, increasing your bottom-line in the process
  • If you are a salesperson, you can gain the tools you need to earn more commission and further your career