Course provided by Udemy

Study type: Online

Starts: Anytime

Price: See latest price on Udemy

Overview

Conflict resolution skills are required for a wide range of positions across many job sectors. This requirement is based around the fact that conflict tends to reduce productivity and create a difficult work environment, leading to unwanted turnover in staff and reduced morale.

Individuals who are able to resolve conflicts are often excellent mediators, rational, and able to manage difficult personalities from a place of empathy.

Expected Outcomes

  1. What ARE THE BENIFITS OF CIVILITY AND CONFLICT RESOLUTION IN THE WORKPLACE