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Helpdesk Team Member

Butlins

Job Description

About The Role
We're looking for passionate people to join our Butlin's Team.

Our teams create unforgettable experiences for our guests and we are currently looking for amazing team members to join us in our Facilities Team working on the admin-based problem-solving Helpdesk. No experience is necessary and we will give you all the training you need although any administration skills would be advantageous. You will be coordinating all the maintenance jobs reported on the resort and assigning them to the Technicians, speaking on the phone, radio and electronic communication devices to support the resort.

Working alongside a fantastic team, we will support you every step of the way to ensure you gain the skills and confidence to truly get stuck in.

This is a full-time role covering 40 hours over week, 5 days over 7 (one of these being a weekend day). Typical working hours are 8 hour shifts between 8am - 10pm.

About You

We are looking for administration experience to work as part of our Helpdesk team. If you have a warm, friendly manner and love to chat to people, we can teach you the ins and outs of working as part of our team.
Being a great team player is essential and you should also enjoy the buzz of a busy environment. No day will ever be the same, so you should be happy to try new things and chat to lots of different people.
Our resorts are open in the week and during the weekend so you will need some flexibility to work evenings and weekends. Do let us know your availability at the application stage and we can have a chat with you about this in more detail.

About Butlin's

At Butlin's, we're all about fun, excitement, and adventure by the bucketload! For over 80 years we've been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Ask any of our team, past and present, and one of the best things they'll say about working at Butlin's is our culture! We're all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you aren't afraid to Get Stuck In and where the team genuinely Cares For Each Other - this could be the perfect fit for you.

There has never been a more exciting time to join Butlin's!

Good luck with your application