In-Home Customer Advisor

  • Carpetright
  • Full Time
  • Aylesford
Carpetright

Job Description

Job Introduction

What is important to you in your next role? Flexibility? Variety? Fun? Competitive rewards?

You can have all of this and more at Carpetright and we'll even provide you with a van!

We continue to exceed expectations and grow our business as we strive to remain the leading floor coverings and bed provider in the UK.

Key to our success is our people who are, and always will be the heartbeat of our great company.

We’re looking for an exceptional In-Home Customer Advisor to join the Carpetright family and become part of something special, as we drive forward and look to the future.

How you’ll play your part

Your role will be to visit our customers in their homes, measuring up and helping them pick the right flooring as they look to transform their home. If you like variety, autonomy and meeting new people every day, this is the role for you!

Confidence is key as you’ll be engaging directly with customers in their homes, interacting with them and helping them make their decisions with a key focus on delivering an exceptional customer experience.

You’ll be part of a fantastic team, working closely with the store advisors and management team to support the sales process.

What you’ll need

The key to success in this role is a clear drive and passion for customer service. You’ll need to be meticulous about detail and have an interest in home decor.

We can teach you about our amazing products and services (and how to measure!) and provide you with market leading training to help get you up and running. What we’ll need from you is a professional and friendly approach, a good dose of enthusiasm and the ability to build rapport with customers quickly and effectively.

It’s likely that you’ll have worked in a role that involves working outside of the usual workplace (in a customers’ home) and are comfortable working in a target focused environment.

Other key requirements:

  • A driving licence
  • Willingness to be mobile and happy to travel to customers’ homes
  • An obsession for attention to detail
  • Comfortable with autonomy
  • A flexible approach to working hours across the week, including weekends and evenings
  • The ability to adapt to working in different environments
  • Self-motivated with the ability to use your own initiative

What’s in it for me?

Working for Carpetright is like being part of one big family. With market leading training and an attractive salary and commission structure in place, this is a great opportunity to drive your career forward with a fantastic brand.

Please note that Carpetright apply the National Living Wage to all colleagues regardless of age. This means that your total earnings including salary, commission and bonus will be monitored monthly and a top up applied should your hourly rate fall below the current National Living Wage rate set at £8.91.

Next steps

Once you hit apply, you’ll be taken through a series of questions relating to your experience and suitability for the role this should only take you about 10 minutes. Assuming you meet our initial requirements, you’ll be invited to upload a CV. From this point, our team will review your application in full and will be in touch.

We hope to hear from you soon!

Apply now

Good luck with your application