Business Support Manager

Government is undergoing a digital transformation and, at the forefront of that, the Digital, Data and Technology (DDaT) Directorate is working at the cutting edge of how people interact and are empowered by digital government services.   The DDaT team is made up of experts in digital, data and technology who are pushing boundaries every day. You will be part of the Private Office component of DDaTs Business Operations team working to enable the work of Digital, Data and Technology portfolios and professions.   You do not need any knowledge of digital, data and technology to apply. We are looking for someone who can work autonomously across a broad directorate; helping to support the Senior Leadership Team to fulfill their duties efficiently and effectively. We are committed to giving the successful candidate a unique opportunity to develop their knowledge and experience of agile, user-centred design, and digital, data and technology.   Main responsibilitiesWhat we are looking for from youFulfilling secretariat responsibilities for the Senior Leadership Team including coordinating meeting logistics, agenda, presenter attendance and post-meeting comms/actions.Coordinating input for commission requests, including Freedom of Information (FOI) requests, briefings, submissions and presentation packs.Administering Senior Leadership Team meeting and diary management needs, including organising diary requests, booking rooms, attendee logistics, travel bookings, agenda papers, written minutes, tracking actions, etcAd hoc cover for other Business Support Managers (e.g. covering annual leave absences)Supporting team initiatives to drive service improvement changes e.g. efficiency, process or system/record improvementsBuilding and maintaining stakeholder relationships across DDaT and the department.You will be required to juggle a wide range of competing demands that are often urgent, complex and sensitive. You should be able to build a firm, high level knowledge of the team; operating diligently, calmly, positively and discretely to proactively and flexibly manage a range of issues. You will need to be able to identify and manage potential risks, knowing when to tackle issues directly and when to escalate.This role is ideal for someone who: Has effective time management skills, including the ability to successfully prioritise workloads, and manage multiple competing priorities; Is proactive, a self-starter and able to identify potential issues; Has the ability to build strong working relationships and manage a diverse range of stakeholders, across a range of corporate functions and teams; Has a degree of resilience to recover and learn from setbacks; andIs an excellent team player but can also work effectively on their own.