Funeral Service Operative

Funeral Service Operative

Full-time, Permanent - 38.33 hours per week spread across a rotational shift pattern.

(Working Pattern: Monday to Friday 8.30am - 4.30pm; 6am - 2pm; 2pm - 10pm)

Location: G Gibbs Funeral Directors, West Bromwich.

Salary: £23,997.65 per annum (£12.04 per hour) plus additional 15% shift allowance.

Join us in ensuring every goodbye is dignified and meaningful.

#WorkingWithDignity #DignifiedCareers

No experience is needed; comprehensive training is provided in-house. All you need is a genuine enthusiasm for delivering exceptional customer service, a caring and empathetic nature, a good level of physical fitness, and the ability to legally drive our company vehicles.

Driving and Manual Handling are also key aspects of this role, therefore a Manual UK Driving License and a high level of physical fitness are essential.

You will be based within our G Gibbs Brand serving our communities across the West Bromwich area with regular movements within our branch network, flexibility is therefore key!

Here is what a typical day could look like for you:

• Take part in our on-call rota (This is dependant on individual in-branch rotas).


• Aid with bringing the deceased into our care throughout office hours and out of hours.


• Preparing and maintaining excellent standards of vehicle cleanliness for our funeral fleet.


• Participate in coffining duties, including the trimming of coffins/caskets, in addition to dressing and placing the deceased in coffins as appropriate.


• Being part of the funeral service by bearing the coffin and driving company vehicles.


• Assisting the Funeral Director with pre-funeral checks including route planning and address checking.


• We are an agile team; to meet the needs of our customers requires us to be mobile and flexible, therefore you are likely to be asked to work across different locations in the local area, when required based on operational needs.

This role will suit someone who:

• Has a Full UK Manual Driving License.


• Physically able to lift and carry heavy weights in accordance with manual handling procedures.


• Ideally familiar with the local community.


• Committed to providing excellent customer service.


• Demonstrates composure and empathy in sensitive situations.


• Reliable, well-presented and aims for high standards in their job role.

What we provide to you:

• Annual salary of £23,997.65 + 15% Shift Allowance


• 22-25 Days Holiday + Bank Holidays.


• Pension Scheme.


• Life Assurance X2.


• Free On-Site/Street Parking.


• Free Uniform Provided (Incl. Dry Cleaning).


• Access to our internal apprentice & personal development schemes.

We wouldn't be able to provide this integral service without our people. If you'd like to join a compassionate team dedicated to providing dignified farewells and supporting families during their most challenging times - We want to hear from you!

What are the next steps?

To join us in this role, simply hit the 'apply' button to submit your application and a member of our Talent Acquisition Team will be in touch!

FCA Statement

Please note that this role is subject to meeting regulatory requirements. As an FCA-regulated organisation, we are committed to adopting the highest standards and we do this by employing individuals with the appropriate skills, experience and integrity to protect both the company and our clients. If you are considered for a role, you will be providing your permission for us to conduct the relevant checks and assessments that will be carried out during the recruitment and onboarding process. The nature of the checks will depend on whether the role is subject to the Senior Managers and Certification Regime (SMCR).

Equality, Diversity and Inclusion Statement
Our Vision is to connect with our clients, colleagues, company and communities based on our principles whilst celebrating our differences.
We aim to empower leaders and colleagues to seek out and understand new voices and perspectives; to be vocal about inequity and exclusion, and to take decisive, informed and bold action to promote inclusion and belonging.

Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.