Business Intelligence and Data Analyst

Our Support Centre is in Hemel Hempstead Herts we operate a hybrid working model and have 700 amazing team members across our support centre.

1 Park Lane, Hemel Hempstead, Herts HP2 4YL GBR

Job Details

Hemel Hempstead (Hybrid) - 2-3 days in office each week

Annual salary + bonus and benefits

Are you ready to kickstart your career as a BI Analyst with a role that's innovative, creative, and truly impactful? Join The Haven Business Intelligence team and be at the forefront of transforming data into powerful insights. You'll develop, embed, and continuously enhance reporting, measurement, and data visualisation tools that will shape the decisions of our Exec and functional teams. This is your chance to innovate and make meaningful change across Haven. This is a real opportunity for you to grow your career by learning from the very experienced BI team around you.

Your Opportunity:

To learn, develop and become an expert in a key area of the business by:

- Enabling commercial decision-making by creating and developing accurate and easy to use data visualisation and reporting across all business levels

- Supporting with the plan to deliver the budgeted EBITDA for the year

- Providing quality data and analytics, enabling ad-hoc insights and decision making

- Supporting the adoption and utilisation of reporting and visualisation by ensuring reporting is understood, seeking feedback to ensure this

- Developing a comprehensive understanding of the underlying KPIs and business decisions / processes being supported

What we'd like you to bring:

- Strong analytical skills, including great Excel skills

- A curious mindset, keen to learn from the great team around you

- Some experience with a data visualisation tool would be highly advantageous, as would some SQL skills

- A little experience of working within a commercially-focused team where you have been manipulating data and creating reports

What's In It For You?

- Holiday allowance that rises with service, plus a 'Holiday Buy Scheme'

- Annual bonus

- 20% discount on both Haven and Warner Hotels holiday for you, family and friends

- Comprehensive wellbeing support

- Access to the Bourne Leisure corporate box at the O2 Arena ,London

- Exclusive discounts with corporate partners

- Exciting career pathways, including Learning and Development opportunities such as Apprenticeships and Degrees

- Enhanced family friendly policies and pay (eligibility criteria applied)

Who are we?

We're part of an award-winning Bourne Leisure family, which includes Haven Warner Hotels. We have 9,000 fantastic team members and 39 beautiful seaside locations and our HQ based in Hemel Hempstead.

What's it like to work with us?

Our people and the teams they form are the backbone of a professional experience with us. At Haven, we take pride in our Breath of Fresh Air culture, which focuses on valuing and supporting every team member. We prioritise openness and transparency in our interactions allowing our team members to be their authentic selves.

We operate a hybrid working model, meaning 50% of your working week will be spent at the office, occasionally on Park, or at external events.

What can you expect during the recruitment process?

The interview process will be up to 3 stages and may contain a presentation or skills test, depending on the role. Please reach out if you need additional support or specific arrangements to enable you to perform to the fullest during this process.

Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are ready to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part-time or a job-share.

We genuinely care about every candidate's experience during the recruitment process and are here to provide support where we can. If you require any assistance or reasonable adjustments while applying, please don't hesitate to reach out to us at [email protected].