Admin Support Officer

  • Hertfordshire County Council
  • Full Time
  • Hatfield
Hertfordshire County Council

Job Description

Job Title: Admin Support Officer Location: Coroner Service - The Old Courthouse, Hatfield Salary Range: £19,312 progressing to £20,903pa (pro rata for part-time)Hours: 37 per weekContract: Permanent

Diversity: We are an inclusive employer and value a diverse workforce

About us:

Hertfordshire County Council is a leading local authority with a highly regarded Coroner service. This is your chance to be part of a busy team that is flexible, responds quickly to change and is never complacent.

The Hertfordshire Coroner Service operates from The Old Courthouse, Hatfield. Last year the service dealt with 3,000 reported deaths with approximately 400 of these deaths requiring an Inquest.

The Hertfordshire Coroner service deals with sudden deaths and finds of treasure within the coronial area of Hertfordshire, in accordance with the Coroners & Justice Act 2009 and in line with guidance from the Office of the Chief Coroner.

A full time position has arisen for a Support Officer in Hertfordshire Coroner Service based in Hatfield. You will assist the team in providing a full range of administrative and general office duties and will report to the Senior Support Officer.

About you:

We are looking to appoint a dedicated and enthusiastic person to this very busy, high functioning team based at The Old Courthouse, Hatfield. The role requires a high level of confidentiality, and accuracy along with excellent IT skills and the ability to deal sensitively with the bereaved.

You must have excellent administrative skills with experience and the ability to deal with telephone calls from customers and partnership organisations such as Police, NHS trusts, GP’s and Funeral directors.

The successful candidate must work well as part of a team and using their own initiative.

The role requires excellent customer care skills working with the Coroner Officers and members of the public during times of bereavement. You must be able to interpret instructions and details and action their requests whilst working within a legislative framework.

Effective use of technology and competency in all Microsoft applications is essential.

For an informal discussion please contact Richard Doggett (01707) 292788.

Closing Date: Midnight 24 October 2021

Interview Dates: 11/12 November 2021

Benefits of Working for HCC:

  • Flexible Working Arrangements (depending on the role)
  • Excellent Career Development
  • Salary Exchange for Additional Benefits
  • Excellent Pension Scheme with Employer Contributions
  • Shopping Discounts
  • Support Groups & Wellbeing Schemes
Apply now

Good luck with your application