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1st Line Technician


Job Description

This is an exciting opportunity to join a vibrant and busy NHS IT Service Desk, based in Trentham, Stoke on Trent.

We are proud to be a 3-star Service Desk Institute accredited organisation.

The Service Desk offers a high quality customer focused IT service to all staff in our Partner Trusts and NHS organisations. You must be an enthusiastic person with a flexible attitude, able to work in a team environment or on your own and have excellent customer service experience.

Staffordshire and Shropshire Health Informatics Service (S&SHIS) is a shared service hosted by Midlands Partnership NHS Foundation Trust. We provide a portfolio of IT services to NHS organisations across the Staffordshire and Shropshire health economy.

This post is responsible for the management, investigation and resolution of a range of IM&T issues within the local health economy.

The post will primarily provide 1st line technical support to all aspect of hardware infrastructure, software applications and related technologies.


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