Administrative Officer
Job Description
Job summary
An opportunity has arisen within our Community Children's Multi-Disciplinary Team for a band 3 administrator.
You will provide a high quality confidential and comprehensive administrative service within the team. This is a part time fixed term contract for 12 months post based at Thurrock Community Hospital, Thurrock. You will work as part of the admin team for the community paediatricians.This opportunity will allow you to use your administrative skills and to establish good working relationships with colleagues. You will be an excellent communicator and have the ability to prioritise your workload ensuring that work is completed in a safe and timely manner. In addition, we are seeking someone who is able to warmly welcome patients into the building whilst on occasions where reception cover is needed.
Please be aware that the vacancy might be closed early should we have a high number of applicants for this post so kindly do not delay applying till the closing date.
Main duties of the job
The main responsibilities of the post include: typing/editing of letters; taking calls/messages and communicating these effectively within the team; ensuring the email inbox is up-to-date; using the electronic patient record system and tasks; ordering equipment and supplies; working with internal administrative processes. You may also be asked to cover reception and warmly welcome patients and families/carers into our building.
About us
Starting with NELFT
NELFT place a great deal of importance on new starters being properly welcomed and inducted into the Trust. All new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. As part of the process new starters will have the opportunity to also meet the executive team, senior managers and attend a number of drop in sessions focusing in engagement, health and wellbeing and key processes. The induction will be held at our head office in Rainham, Essex.
Probationary Period This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).
High Cost Area Supplement
This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment of £1,258 and a maximum payment of £2,122 per annum pro rata).
Job responsibilities
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer closely to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Any development needs to help you succeed in the role, can be discussed at the interview stage.
If you are an overseas qualified nurse and wanting to start your journey to becoming a UK based registered nurse with the NMC, you can check whether you are eligible to be supported through our Capital Nurse consortium. Please visit; https://www.capitalnurselondon.co.uk/how-to-a
Certificates of SponsorshipAlthough we are a registered sponsor organisation, we are unable to offer sponsorship for all job roles. Please check your eligibility under the UKVI points based system.
Use of AIApplications for this role should be written by the applicant. If artificial intelligence (AI) programmes are used then the application may be rejected due to this document being an important part of the assessment process. This does not prevent applicants seeking appropriate support with applications should they need to for the purposes of any declared disability.
Person Specification
Trust Values
Essential
- To be aware and demonstrate the Trust Values
Qualifications
Essential
- NVQ level 2 or equivalent standard of literacy and numeracy
- NVQ level 3 in relevant subject or equivalent level of proven experience
Experience
Essential
- Working in a busy office environment
- Experience of storing and maintaining confidential and sensitive records
Desirable
- Working in an NHS environment
Knowledge
Essential
- Maintaining efficient administrative systems
- Maintain confidentiality/data protection
- Good working knowledge of Outlook, Word, Excel, Power point
- Updating and maintaining database systems
Desirable
- Systm 1 knowledge
Skills
Essential
- Advanced level IT skills
- Establish and maintain good working relationships
- Excellent interpersonal skills in a customer focussed environment
- Able to use own initiative and work without supervision
- Able to prioritise own workload
- Clear communication skills including excellent writing, data entry and presentation skills
Desirable
- To be able to travel effectively throughout the Trust
- Able to audio type
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
NELFT North East London Foundation Trust
Address
Thurrock Community Hospital
Long Lane
Thurrock
RM16 2PX
