Overview

We need a highly motivated Apprentice Administrator to join the Nursing and Quality team based at County Hall, Exeter to provide administration support to the Nursing & Quality directorate and wider CCG footprint.

The main priorities of this role will be to deliver an effective and competent level of clerical support, co-ordinating the team and meetings as appropriate. The role includes time management, diary management, participating in department events, project support and management of Continuing Healthcare (CHC) issues using their initiative.

Further duties will include:

Monitoring and responding to queries from generic email boxes, involving uploading and adding information to the CCG’s database.

 

Liaising with internal and external colleagues to gather information in response to data requirements via different communication methods.

A flexible approach to a varied workload and an understanding of prioritisation are key in this fast-paced environment.

The essential qualifications and experience of this role are:

Good general education to GCSE grade A-C or equivalent; must include English Language and capable of achieving Level 2 literacy

Working knowledge of Microsoft Office packages, email and internet

Completing tasks/projects as part of a team

Good communication skills

Ability to deal with telephone enquiries politely and efficiently

Able to prioritise workload using own initiative

Good organisational skills

Commitment to undertake and complete learning activities which are part of the role and the apprenticeship qualifications

Flexible approach, willing to undertake a range of duties as required.

For an informal discussion about this vacancy please contact:

Jonathan Lagrenade

Email address

[email protected]