Chemical Pathology Operational Manager

Communication and relationship skills Liaise with the Blood Sciences manager and the Consultant Chemical Pathologist in the technical, scientific, clinical and administrative work of the Chemical Pathology Department. Liaise with departmental technical and clinical staff to ensure that all scientific and clinical work is performed to professional standards. Analytical & Judgemental Skills Use experience, knowledge and judgement to interpret complex results, take appropriate actions in line with local and national policies To advise and provide expert interpretation of results produced by the laboratory Planning & Organisational Skills Coordinate delivery of laboratory service with other Blood Science and Pathology operational leads. Take a leading role strategic planning in service area ensuring that changes in users requirements are monitored, planned for, costed and where agreed implemented Responsibility for Patient/ Client Care Responsible for managing all patient/service user complaints and/or incidents in accordance with Pathology and Trust Policies. Lead investigations where service delivery falls below expectations and present reports if required to the Trust Quality Board and Serious Incidents Review Group. Responsibility for Policy/ Service Development To develop, inform and implement both departmental and Trust Policies, guidelines, patient information and user information that relate to the Chemical Pathology Service Responsibility for Financial & Physical Resources Management of resources within the department such that the expected 24/7 service level is achieved. To ensure equipment is maintained, repaired and used appropriately in accordance with Pathology and Trust Equipment policies. Please refer to the job description for further details We believe success lies in the diversity of our employees and are committed to promoting equality, encouraging diversity and embracing inclusion. We welcome applications from everyone interested in working for us. MKUH is committed to equal opportunities and improving the working lives of our staff and as such we offer a range of flexible working practices. We reserve the right to expire vacancies prior to the advertised closing date once a sufficient number of applications have been received. MKUH uses identification scanning technology to confirm the authenticity of documents; all prospective employees of MKUH will have their original documents verified using this technology. By applying for this role, you accept if successful, that information from your application will be transferred into the national NHS Electronic Staff Record (ESR) system. Your personal data may be transferred from the Trust to another NHS organisation where your employment transfers within the NHS. This is in accordance with the streamlining programme which aims at saving you time and improving efficiencies within the NHS when your employment transfers. Upon commencing employment with the Trust, all employees (except Medical & Dental Staff on national terms and conditions) are subject to a probationary period lasting a period of six months with an option to extend for a further six months to a total of 12 months.

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