Discharge Flow Coordinator

To support and work with the Clinical lead, Complex discharge nurse specialists, Wards, Multi-Disciplinary Health and Social Care professionals, and the Bed Management Team identifying, screening and tracking patients through the hospital systems. Ensure that up to date information regarding each patients journey through the system is available daily. Coordinate and contribute to where necessary, specific case conferences to progress discharge plans as part of and on behalf of the Discharge Liaison team and in collaboration with Multi-Disciplinary Teams, and Adults and Communities colleagues. Ensure that any problems which may impede the speed, safety and effective discharge of a patient are identified as early as possible and advised to the individual Complex Discharge nurse specialist and/or Clinical lead as part of an agreed escalation policy. To carry out duties as specified by Health and Social Care professionals such as completion of screening tools and the timely collection and collation of referral documentation. To provide comprehensive clerical and administrative support to the Team as required. To ensure that all National, Regional, Trust and Departmental policies and procedures are maintained within the remit of Delayed Discharges/Reimbursement protocols. To act as a resource to others providing discharge pathway information to Ward Staff, Multi-Disciplinary Teams, Adults and Communities colleagues, patients, relatives and carers. To organise and prioritise own workload ensuring the delivery of a high quality to patients through efficient use of time, communication and management skills. Participate in setting and monitoring local, written quality standards and protocols to maintain and develop the service. Use and participate in appropriate external and internal networks to enhance practice and to promote the department and the Trust. Management role within inpatient and outpatient services: Assist ward staff where appropriate and take a lead in resolution of conflict regarding discharge planning between patients, relatives/carers, Multi-Disciplinary Teams, and colleagues in Adults and Communities To assist with the development and progression of the service as directed by the Team Leader and Divisional objectives and strategies As a flexible working friendly organisation, we want to be sure that you can work in a way that is best for us and for our patients, and for you. Speak to us about how we might be able to accommodate a flexible working arrangement. If it works for the service, we will do our best to make it work for you. Please note it is a requirement of The Newcastle upon Tyne Hospitals NHS Foundation Trust that all successful candidates who require a DBS for the post they have been offered pay for their DBS certificate. The method of payment is a salary deduction from your first months pay.

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