Hub Coordinator

  • NHS
  • Full Time
  • London

Job Description

Title: Hub Coordinator

Salary: £18,286.50 per annum

Hours/Contract: Full time, Part time and Flexible hours

Contract Type: Permanent

Based: Tiverton

Closing date: 1st December 2021

Interview date: TBC

The post holder works as part of the Marie Curie End of Life Service responsible for the coordination of Marie Curie referrals to ensure delivery of robust packages of care for patients at the end of life.

The post holder will work directly with the Senior Nurses in managing referrals to the Marie Curie service. This will involve liaising directly with Marie Curie nursing staff, District Nurses, other referrers to the fast track service, brokerage teams in Dorset CCG and with patients and their families and carers as part of the co-ordination of the Marie Curie nursing Service.

The post holder will also support the Senior Co-ordinator in the delivery of standard

monitoring reports and in identifying and escalating issues, complaints and compliments.

What we are looking for:

  • Ability to work with senior nurses to identify and highlight rapid discharge and emergency referrals and ensure prompt care in put in place.
  • Liaise via the telephone with NHS and Marie Curie colleagues, providing and receiving both routine and complex information exercising professional judgement, sensitivity, confidentiality, support and non-clinical advice when dealing with distressing and emotional situations.
  • Ability to contribute to and undertake delegated activities during any change process.
  • Provide non clinical information to patients, relatives and other healthcare workers on an ad-hoc basis.
  • Ability to undertake general administration on the computer system, to ensure that accurate computer records are maintained for referrals, nurse allocation, cancellations, packages of care and financial data.
  • Contribute to development of training programmes via coaching and training needs analysis.

What’s in it for you:

  • Continued access to NHS Pension Scheme (subject to eligibility)
  • Marie Curie Group Personal Pension Scheme
  • Season ticket loan
  • Loan schemes for bikes; computers and satellite navigation systems
  • Continuous development
  • Industry leading training programmes
  • Employee Assistance Programme
  • Flexible Working

For more information or an informal chat please contact our Administration Supervisor, Jill Dallow at [email protected]

Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.

We are committed to a world where everyone can thrive and fulfil their potential. We are devoted to the social justice imperatives and organisational benefits of full diversity, inclusion and equity in the workplace, and are a Stonewall champion. We actively encourage and welcome applications from candidates of diverse cultures, perspectives and lived experiences.

This role will be subject to receiving a satisfactory Basic criminal record check.

We reserve the right to close this vacancy early. Agencies need not apply.

About UsEvery day of your life matters from the first to the last. When you work for Marie Curie, you understand that better than ever. We’re a passionate, committed, and diverse team of more than 4,400 staff and 12,000 volunteers, here for people living with any terminal illness, and their families. We offer expert care, guidance, and support, to help them get the most from the time they have left.

Everyone knows our daffodil, but it’s our warmth, creativity and care that touch lives. Here, we take the time to really get to know the people we care for and those who love them. And we do whatever it takes to give them the final days and hours they deserve.


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