Information Analyst: Learning Academy
- Full Time
The UK’s only academic Biomedical Research Centre (BRC) specialising in paediatrics is a collaboration between GOSH and UCL Great Ormond Street Institute of Child Health. We are a member of University College London (UCL) Partners, joining UCL with a number of other hospitals an alliance for world-class research benefitting patients. In partnership with six other NHS trusts, we are the lead provider for North Thames Genomics Medicine Centre, part of the national 100,000 Genomes Project.
GOSH offers a wide prospectus of learning to all staff groups. Together with London South Bank University, we train the largest number of paediatric nurses in the UK. We also play a leading role in training paediatric doctors and other health professionals.
Scope of Role
In September 2019, the GOSH Children’s Charity (GOSHCC) Board released funding for the initial three-year commitment to the development of the GOSH Learning Academy (GLA). This provides the investment required to fulfil the GOSH Education and Training Strategy and its integration within the wider Trust Strategy to 2025.
The GLA is required to report to the Trust, the GOSH Children’s Charity, and NHS regulatory bodies on varying measures in regards to performance, impact, and financial sustainability. This role is designed to support with the collection, analysis, and use of data to assess performance in all parts of the GOSH Learning Academy programme, to help it meet its objectives.
The Information Analyst will report to and work closely with the Lead Performance & Business Analyst on the delivery of a GLA Performance Management Framework. They will maintain and develop business intelligence analysis on the Trust’s information systems and support performance management and planning throughout the GLA. As well as ensuring reliable performance information for internal performance reporting, the post-holder will also assist in providing information for external reports.
The Information Analyst requires a strong technical, analytical and problem-solving skill set. They must be able to communicate information issues to a wide-range of audiences including senior management, and be able to draw conclusions from analysis undertaken.
Main duties and responsibilities Performance Management
- Assist with the GLA’s performance reporting requirements accurately and on time for internal and external submissions, specifically around measures required by the GOSH Learning Academy Charity Grant.
- Assist with the production and development of the GLA Performance Dashboard, working with the Associate Director of Education, GLA education teams, and the Business Intelligence Team.
- Work with the Trust Performance Team to integrate GLA performance measures into other relevant Trust reporting needs and systems.
Information Analysis and Business Intelligence
- Work with GLA education teams and BI Developers to develop specifications for new reports and dashboards and be responsible for testing new developments before release and sign-off to users.
- To support the design, development and maintenance of information systems using the most effective combinations of data sets, analytical techniques and querying methods. This will require advanced problem-solving skills, the ability to evaluate different options and make decisions on what will yield best results in terms of outputs, usability and presentation.
- Work in partnership with GLA education teams, Performance team, and Information Services to ensure standardised and efficient data collection.
- Provide up to date, accurate performance and outcomes intelligence, data, and analysis in order to communicate with staff on operational and business matters relating to current and future performance and impact.
Communication and Relationships
- Build strong working relationships with senior GLA managers and other stakeholders to ensure information is at the forefront of all business decisions; provide advice, guidance and general support on information management and data quality issues.
- Ensure all communication is presented appropriately to the different audiences, according to levels of understanding, type of information being imparted, and possible barriers to understanding.
- To proactively support information provision to address the evolving information needs arising from new strategies and guidance.
- In conjunction with the Business Intelligence Team, ensure all development activities are undertaken within the approved quality assurance framework.
- Organise own work effectively and work on own initiative to identify areas of improvement across the GLA.
- Have a methodical approach to their work, with an attention to detail.
- Work with sometimes limited information.
- To follow and comply with Information Service Department’s internal processes and procedures and provide support and best practice across the team.
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