PCN ARRS Pharmacy Technician
Job Description
Job summary
We are looking for a pharmacy technician to join our team at Wyvern Health PCN (Priory Road Medical Centre, The Lawn Medical centre and Old Town Surgery) with a passion for primary care and working with our patients and staff. You will join PCN pharmacy team of pharmacists and pharmacy technicians who will provide support.
There will be a variety of roles which will bring interest and diversity to your day, such as medicine reconciliation and supporting patients post discharge from hospital, data collation for medicine optimisation, audits, policy development, day-to-day medication issue resolution, researching medication shortages, supporting patients in use of medicines & promoting electronic dispensing, managing safety alerts & staff training.
Technicians play an important role in supporting PCN repeat prescription coordinators, clinical pharmacists, community pharmacists and other members of the team to enhance patient safety and improve patients health. The post holder will be a motivated individual with an enthusiasm for people, quality improvement and care, with opportunities to enhance your clinical knowledge.
The role will encompass clinical, technical, educational, and administrative elements. There will be a mix of face to face, telephone, and video consultations with patients, providing a varied and interesting working day.
Main duties of the job
Daily prescription queries
Discharge Summaries
Reviewing Patient Medication
MHRA Alerts
Eclipse Alerts
Audits
Training requirements
About us
Wyvern Health Primary Care Network incorporates The Lawn Medical Centre, Old Town Surgery and Priory Road Medical Centre. The PCN is based in Swindon supporting over 26,000 patients.
We are high performing practices with a strong ethos of continuity of patient care, teamwork and peer support. We use SystmOne and our most recent CQC rating was GOOD.
Job responsibilities
The Core activities of Pharmacy Technician
Daily prescription queries
Providing support to Clinical Pharmacists in managing daily patient prescription requirements. To include the resolution of patient / pharmacy queries. In particular focussing on:Out of stock medicationsPharmacy queriesETP queries
Discharge Summaries
Managing and processing discharge summaries and clinical letters.
Undertaking patient facing and patient supporting roles to ensure effective medicines use, through shared decision-making conversations with patients.
Reviewing Patient Medication
Running Medication Review clinics either patient facing or virtually, including in Care Homes.
To include carrying out medicines optimisation tasks including effective medicine administration (e.g. checking inhaler technique), supporting medication reviews and medicines reconciliation.
Where required, utilise consultation skills to work in partnership with patients to ensure they use their medicines effectively.
Providing specialist expertise, where competent, to address both the public health and social care needs of patients, including lifestyle advice, service information, and help in tackling local health inequalities.
Vaccination Programmes
Supporting vaccination programmes for patients and staff as required
MHRA Alerts
Managing MHRA alerts and actions, including leading the receipt and understanding of the alert, communicating with PCN contacts and completing all associated actions.
Actions may include, carrying out audits and patient searches, contacting patients and sending patient letters.
EclipseAlerts
Managing Eclipse alerts. To include running searches and deciding on the appropriate course of action based on findings, communicating with PCN contacts and completing all associated actions.
Actions may include, carrying out audits and patient searches, contacting patients and sending patient letter.
Audits
Undertaking clinical audits, supporting quality improvement measures and contributing to the Quality and Outcomes Framework and enhanced services.
Assisting in the delivery of medicines optimisation incentive schemes (e.g. medicines switches) and patient safety audits.
Leadership
Being the point of contact for ICB for cost switches and cost savings
Supporting initiatives for antimicrobial stewardship to reduce inappropriate antibiotic prescribing.
Providing training and support on the legal, safe and secure handling of medicines, including the implementation of the Electronic Prescription Service (EPS).
Developing relationships with other pharmacy technicians, pharmacists and members of the multi-disciplinary team to support integration of the pharmacy team across health and social care including primary care, community pharmacy, secondary care and mental health.
Supervising practice reception / admin teams in sorting and streaming general prescription requests, to allow GPs and clinical pharmacists to review the more clinically complex requests.
Ensuring practices security surrounding prescriptions pads, administration and staff training is robust.
Supporting the implementation of national prescribing policies and guidance within GP practices, care homes and other primary care settings
Taking a central role in the clinical aspects of shared care protocols and liaising with specialist pharmacists for more complex patients.
Support trainees such as Pre-registration Pharmacy technicians and Foundation Pharmacists with their learning needs as required
Training requirements
All pharmacy technicians must have completed or be enrolled in, be undertaking or be prepared to start the CPPE approved 15-month training pathway (PCPEP). Pharmacy technicians must be registered with the General Pharmaceutical Council. Entry to the PCPEP programme will include the option for an accreditation of Prior Learning (APEL) process.
Person Specification
Knowledge and skills
Essential
- Relevant advanced theoretical and practical knowledge of general practice and evidence based medicine
- Good clinical pharmacy knowledge including terminology
- An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies for the improvement of prescribing
Experience
Essential
- Experience of working as a qualified, registered pharmacy technician in primary care, community or hospital pharmacy
Qualifications
Essential
- Professional registration with GPhC
- BTEC/NVQ level 3 or equivalent in pharmaceutical sciences
- Evidence of continued professional development (CPD)
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details
Employer name
Wyvern Health Partnership
Address
Priory Road
Swindon
SN3 2EZ
Employer's website
https://www.wyvernhealthpartnership.nhs.uk/ (Opens in a new tab)
