Receptionist / Administrator

Job summary

We require a warm and friendly person to join our Admin team within Diabetes and Endocrinology

You will require strong communication skills as you will be working as part of a larger multi-disciplinary team. You will be required to demonstrate sensitivity and discretion.

Main duties of the job

• Managing MDT admin including referrals, creating appointment as necessary as well attending MDT meetings
• Minute Taking for MDT meetings
• Bookings of Hospital / Community foot clinic appointments
• Covering Foot Clinic reception at FNCH as and when required
• Monitor emails and phone lines for DSN office
• Upload referrals onto CITO as required
• Confirm appointments with patient's via telephone and re-arrange as necessary to avoid DNA's
• Admin for NDFA portal (uploads)
• Use of hospital clinical systems
• Typing of Clinical correspondence for nursing team, may include consultants as needed.
• Administration work for consultant teams as needed.
• Ordering and monitoring stationary levels for office.

Closing date of applications: 1 January 2025

Interview date: 15 January 2025

About us

As a trusted organisation at the heart of our communities, we recognise the important role we can play in supporting the public, patients, our own people and local partners in achieving the best of health for the local population and the communities in which they live by providing Exceptional Care Together

Our fundamental Values of Compassion, Openness and Excellence underpin how we intend to work as a Trust and the associated behaviours are becoming embedded in all aspects of how we work.

In return we will offer:

• Development opportunities, both professional and leadership development
• On-going support from recruitment to when you join our team and beyond.
• Staff benefits including employee assistance programme, discounted gym membership, onsite fitness classes, car schemes

Key Facts:

• We see on average 4810 OP appointments a day.
• We are the 4th busiest Trauma & Orthopaedic outpatients department in England - an average of 2077 per week.
• An average of 1115 patients are seen in A&Es across our network every day - 3rd largest in the country.
• Our hospitals admit an average of 195 emergency patients daily.
• Last year we undertook almost 33,700 planned surgical operations in our 57 operating theatres.
• We are one of only 7 Trusts nationally with more than 50 operating theatres.
• We carry out more than 140 elective procedures each working day.
• UHDB is a research active University Hospital with a large and varied portfolio of clinical trials and research opportunities for all staff.