Retail Catering Assistant
Job Description
Job summary
This is a great opportunity to join the Retail Catering Team at the Royal United Hospital, Bath working in Atrium and Oasis Coffee Shops as well as our main Lansdown Restaurant.
We provide our patients, staff and visitors with a place to relax and an opportunity to take a break. Our coffee shops provide Lavazza Barista Coffees, as well as other hot drinks, plus a wide range of sandwiches, cakes and pastries like many high street coffee shops.
Our Lansdown restaurant serves three meals each day, together with hot drinks, sandwiches, and snacks.
Our Retail Team are focused on providing great customer service and we are always looking to improve our offering, giving team members the ability to suggest developments to enable us to serve our patients, staff, and customers even better. The successful candidate will be very much involved in building on the services provided and supporting the team in this goal.
As part of the Retail Team, you will also be serving customers with food and drinks, taking customer payments, setting up or clearing down serving areas, clearing customer tables, and helping to maintain a clean, hygienic environment.
Main duties of the job
Working as part of the Retail Catering Team.
Providing great customer service in the retail catering outlets - Lansdown Restaurant, Atrium & Oasis Coffee Shops.
Preparing the outlets for service, serving food and beverages to customers, taking customer payments and helping to maintain a clean, hygienic environment.
To ensure the safety of the food services, completing food safety checks, and completing documentation for due diligence and assurance.
About us
At the RUH we put people at the heart of what we do, working together as one team to make a difference for our patients, each other, and our community. No matter what your role is, we value everyone's contribution in supporting the exceptional, person-centred care we pride ourselves on.
We are proud to be in the top 20 best hospitals to work for in the country.
We are committed to creating a compassionate and inclusive environment. This can be seen in our growing community of staff networks - celebrating successes and creating opportunities to listen and learn. We value our differences, champion kindness and civility, and truly believe that diversity makes us stronger.
A culture of learning, developing and innovating is the thread that runs throughout our whole organisation. We want to support you to thrive, taking your career to its full potential.
We value staff well-being, with a well-established programme of support. We believe in a holistic approach spanning all aspects of living a healthy life, including physical, emotional, spiritual and financial well-being. We've even got a pool!
We are committed to supporting you and hope you want to join our team. In the meantime, find out more about living and working the beautiful historic city of Bath, learn about our extensive package of staff benefits, and read about how we're providing healthcare fit for the future with the landmark Dyson Cancer Centre and our passion for research.
Job responsibilities
Please find attached to the vacancy a detailed person specification and job description for further information about this role.
Person Specification
Qualifications and training
Essential
- Good general education to GCSE level.
- Willing and able to complete mandatory food hygiene training qualification.
Knowledge & Experience
Essential
- Previous experience in a customer focused working environment.
- Values and respects others, treats everyone as an individual, is non-judgemental Motivated to be genuinely kind and caring Helps and co-operates with colleagues Pro-active and takes responsibility Willing to learn, open to change Motivated to make a difference in whatever way they can Takes pride in themselves, their appearance, their role and where they work.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship
Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details
Employer name
Royal United Hospitals Bath NHS Foundation Trust
Address
RUH
Comb Park
Bath
BA1 3NG
