Workflow Administrator - Part Time - 18 hours
Job Description
Job summary
Have you got experience as a Workflow Administrator in a Primary Care Setting?
Can you help us provide excellent care to our patients by joining our administration team? Do you want to work in a stunning Cotswolds location?
This is a rare opportunity to join our Primary Care Administration team in Fairford.
Our Workflow Administrator plays a crucial role in accurately coding patient medical records, ensuring compliance with coding guidelines and maintaining data integrity. You will be responsible for scanning, coding and summarising incoming clinical correspondence and ensuring that it is correctly managed in patient records in a timely fashion. This position requires a good understanding of medical terminology, coding systems, and excellent attention to detail. Knowledge of TPP SystmOne would be advantageous but not essential.
You will need to be well-organised, motivated, and prepared to develop your skills to support the practice in its administration of patient care.
The aim of this role is to manage the flow of clinical correspondence through the organisation, ensuring that GPs are able to give priority to the most appropriate correspondence.
The Administrator will follow the practice protocols, ensuring letters are filed directly to patient notes and where appropriate more complex correspondence will be directed to appropriate clinicians for their attention.
This opportuinty to work in Primary Care in a busy and exciting practice should not be missed.
Main duties of the job
Your duties will involve supporting the administration team manager and clinical teams, in many aspects of Health Care Administration at Hilary Cottage Surgery.
You will help to ensure that good practices are continually monitored and delivered to a high standard by:
- Processing Practice correspondence (paper, electronic, email) attaching it to the patient recordRead code accurately diagnosis, procedures and investigations.
- Identifying the complex or higher risk areas that require input or knowledge from the clinical team, including Safeguarding issues.
- Scanning, processing and coding of all clinical correspondence into patient record, routing and allocating to the appropriate clinician when necessary.
- Ensuring coding is compliant with coding guidelines and regulations.
- facilitating sharing of patient records and data with other providers of health and social care.
- Managing the information received by the Practice to enable provision of excellent patient care and ensure patient records are kept up to date and accurate as per GDPR guidelines.
In addition the post holder will identify any key clinical data from correspondence, such as new diagnoses, peak flow measures, BP recordings, height, weight, smoking status etc, ensuring appropriate information is recorded
About us
We are in Fairford - a small rural town in Gloucestershire, close to the Oxfordshire and Wiltshire borders.
We are a friendly supportive team of around 35 people.
Hilary Cottage Surgery has been a part of the Fairford community for many years - currently run by 3 GP partners.
We are a small rural practice with around 7500 patients on our books. We have 7 amazing GPs, a bunch of amazing disensing staff and secretaries, and a brilliant reception team. Our nursing team is fabulous, and there aren't enough superlatives to describe our incredible admin team, which you would be a part of.
If you're not in Fairford, you would enjoy a short rural drive to and from the surgery - and if you are local you can walk to work.
With a focus on everyone's well-being at work, we are supportive and friendly from top to bottom, and (we think) a great place to work!
Job responsibilities
Job summary
Have you got experience as a Workflow Administrator in a Primary Care Setting?
Can you help us provide excellent care to our patients by joining our administration team? Do you want to work in a stunning Cotswolds location?
This is a rare opportunity to join our Primary Care Administration team in Fairford.
Our Workflow Administrator plays a crucial role in accurately coding patient medical records, ensuring compliance with coding guidelines and maintaining data integrity. You will be responsible for scanning, coding and summarising incoming clinical correspondence and ensuring that it is correctly managed in patient records in a timely fashion. This position requires a good understanding of medical terminology, coding systems, and excellent attention to detail. Knowledge of TPP SystmOne would be advantageous but not essential.
You will need to be well-organised, motivated, and prepared to develop your skills to support the practice in its administration of patient care.
The aim of this role is to manage the flow of clinical correspondence through the organisation, ensuring that GPs are able to give priority to the most appropriate correspondence.
The Administrator will follow the practice protocols, ensuring letters are filed directly to patient notes and where appropriate more complex correspondence will be directed to appropriate clinicians for their attention.
This opportuinty to work in Primary Care in a busy and exciting practice should not be missed.
Main duties of the job
Your duties will involve supporting the administration team manager and clinical teams, in many aspects of Health Care Administration at Hilary Cottage Surgery.
You will help to ensure that good practices are continually monitored and delivered to a high standard by:
- Processing Practice correspondence (paper, electronic, email) attaching it to the patient recordRead code accurately diagnosis, procedures and investigations.
- Identifying the complex or higher risk areas that require input or knowledge from the clinical team, including Safeguarding issues.
- Scanning, processing and coding of all clinical correspondence into patient record, routing and allocating to the appropriate clinician when necessary.
- Ensuring coding is compliant with coding guidelines and regulations.
- facilitating sharing of patient records and data with other providers of health and social care.
- Managing the information received by the Practice to enable provision of excellent patient care and ensure patient records are kept up to date and accurate as per GDPR guidelines.
In addition the post holder will identify any key clinical data from correspondence, such as new diagnoses, peak flow measures, BP recordings, height, weight, smoking status etc, ensuring appropriate information is recorded
Overview of your organisation
We are in Fairford - a small rural town in Gloucestershire, close to the Oxfordshire and Wiltshire borders.
We are a friendly supportive team of around 35 people.
Hilary Cottage Surgery has been a part of the Fairford community for many years - currently run by 3 GP partners.
We are a small rural practice with around 7500 patients on our books. We have 7 amazing GPs, a bunch of amazing disensing staff and secretaries, and a brilliant reception team. Our nursing team is fabulous, and there aren't enough superlatives to describe our incredible admin team, which you would be a part of.
If you're not in Fairford, you would enjoy a short rural drive to and from the surgery - and if you are local you can walk to work.
With a focus on everyone's well-being at work, we are supportive and friendly from top to bottom, and (we think) a great place to work!
Person Specification
Qualifications
Essential
- GCSE grade A to C in English and Maths
Experience
Essential
- Patient Administration
Desirable
- Experience of working in primary care
- Experience of working in a GP practice
- Clinical Coding
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details
Employer name
Hilary Cottage Surgery
Address
Keble Lawns
Fairford
Gloucestershire
GL7 4BQ
