Facilities Helpdesk Operator

  • Prezzo
  • Full Time
  • London

Job Description

Regional Maintenance Person

Location: Field based - Sussex - Drivers Licence required

At Prezzo weare focussed on people a our team and our customers a and we know that the experience our customers receive is directly linked to having the right team. Weare looking for a Regional Maintenance Technicians to join us and provide front-line maintenance support to Restaurants and Head Office. Youall face a variety of tasks so weare looking for an all-rounder capable of working across general trades such as, but not limited to, carpentry, locksmith, general building etc.

Key responsibilities:

  • Responsible for the day-to-day resolution of assigned tasks.
  • Provide exceptional customer service.
  • Receiving, maintenance calls from internal staff via telephone and email
  • Maintaining Asset Lists within the restaurants.
  • Be resourceful and self-motivated and work as part of a team.
  • Escalation of unresolved issues to the Internal or external stakeholders, and management of external suppliers to resolve these issues.
  • Perform daily, weekly, monthly Preventative Maintenance tasks.
  • Conduct inspections and provide feedback on works undertaken by third party contractors working within our restaurants.
  • To adopt a flexible approach in respect of other skills & trades, to enhance maintenance support across the business.
  • Physically strong as capable of moving heavy furniture or equipment.
  • Full & clean driving licence required.
  • Ability and flexibility to accommodate additional skills as the role evolves.

What weare looking for from you?

  • Experience of maintaining the high standards of maintenance and repair across a multi-site organisation would be beneficial.
  • An understanding of restaurant businesses/ hospitality would be advantageous.
  • Excellent problem-solving skills in order to diagnose, evaluate and resolve maintenance related issues.
  • Good communication and interpersonal skills with an aptitude for communicating complex technical issues to both peers and non-technical staff.
  • Exceptional time management skills, organised, efficient, effective, and forward thinking.
  • Exceptional attention to detail.
  • Innovative and forward thinking.
  • Ability to adapt to ever changing situations with a positive attitude.

If it sounds like you, please apply with your CV and we will be in touch very soon!

Apply now

Good luck with your application