Job Description and Particulars of Appointment

Human Resources & Development Form 35
Version 8
Issued January 2015

1a. Details of Post

Job Title:

Post Number:
Grade and SCP: Band 11, SCP 29-33
Corporate Function: Adult Social Care

Social Worker – Adults

1b. Service Area & Team

Shropshire Council is undergoing a large scale transformation programme aimed at
‘Creating a better future’, which puts improving the quality of life of all local people at
the heart of everything we do.

Their satisfaction will drive our decision making and we are committed to changing
for the better, by working together in new ways across the whole council and with our
local partners. Front line services will be empowered to make decisions on the best
form of service delivery and will have control of the necessary resources to do so.

Within Adult Services new operating model, we believe in giving the right support and
information to people at the right time and right way. We support people to look to
the community around them and to find out what is already available that they can
benefit from and to strengthen these networks of support and advice. This involves
us reaching out to all the other organisations, charities and community groups that
are currently in Shropshire. We aim to provide this as well as having professional
social workers and occupational therapists for those people who do need more

2. Level & Purpose of Post

As a qualified Social Worker you will be responsible for working with older, vulnerable
or disabled adults in the central Shropshire area to provide an assessment and care
management service which adheres to the Care Act. You will support and advise
people with eligible needs to be as involved as possible in how those needs are met
by encouraging creative and flexible ways through the use of community resources
and personal budgets. You will support carers by assessing their needs too and
providing them with services, advice and support to continue to care for as long as
they wish to, and are able. You will give advice and signpost adults with eligible
needs to access both specialist and generic services and where appropriate promote
positive employment outcomes and achieve settled accommodation by accessing
appropriate housing and tenancy support for example. You will be required to
assess and manage risks and review support plans with individuals to set goals,
ensure that needs are being met and whether services are still required. You will

work as part of a Social Work and team in collaboration with other professionals to
provide a comprehensive assessment and care management service in the area.

The team promotes independence through reablement services, the use of assistive
technology and equipment and home adaptations to maximise independence and
choice and encouraging service user involvement at all times.

Each member of staff will receive induction training. On-going training will also be
offered in the form of in house training or attendance at external courses for skills
and personal development.

The Central Team main office is in Shrewsbury and work will be to cover the central
Shropshire area around the town. However, the adult social care teams operate as
one county-wide team and, as such, there may be occasional need to support the
delivery of the service in other parts of the county but individual circumstances will
always be taken into account when this is required.

3. Key Responsibilities

The post holder will be:

Responsible to Senior Practitioner and Team Manager who are in turn
responsible for the post holder’s health and safety, training and development.

Expected to lead and/or contribute to a range of projects and build relations
with both internal and external partners in order to achieve specific outcomes,
but will not have direct authority over those involved.

4. Main Duties


Providing an excellent service for people identified as needing social work

Liaising with other professionals as required;
Managing workload, receiving referrals, responding to the needs and requests

of the person as appropriate.

Working in a timely and efficient manner.
Focusing on outcomes and promoting the person’s independence, choice and


Focusing on the person’s strengths, natural and community support networks

in achieving outcomes;
Identifying alternative ways of achieving outcomes as appropriate (e.g
assistive technology etc).

Working effectively as part of a team and having a positive and solutions-

focused approach

Following agreed policies and procedures
Working closely with the person, their family, other agencies and the police to
safeguard vulnerable adults from all forms of abuse and exploitation and will
adhere to the multi-agency Safeguarding of Vulnerable Adults Policy.

Key Activities:

wellbeing and independence.

Work positively and productively as part of a team to support people’s

With advice as appropriate, to offer a social work service to older people and
adults with a disability and their carers, predominately within the framework of
relevant Acts of Parliament, organisational policies and Partnership policies.

In collaboration with other professionals make an assessment of a person’s
needs and implement and monitor the agreed support plan as appropriate.

Consider and assess Mental Capacity and co-ordinate Best Interest Decision
making forums where appropriate documenting decisions and assessments

The ability to recognise where a Deprivation of Liberty or a restriction may be
an issue. Liaising with registered providers when a referral to the DOL’s team
is appropriate. Recognise the need for and apply for a community DOLS if

To contribute to the development of all aspects of Social Work England
(SWE). You will be required to maintain evidence of continuing Professional
Development in the agreed format.

To co-ordinate the use of all resources promoting the creative and flexible use
of personal budgets to meet eligible needs and engage in community services,
if appropriate.

To signpost and advise adults about generic services they can access such as
housing, Debt Support, Job Centre Plus, other employment support, tenancy
support services, advocacy services, befriending services, support and social
groups and benefits advice (this list is not exhaustive).

Promote people’s independence

Encourage the person to take control over their support and identify creative


their life.

Support strong information networks

Facilitate support planning at the earliest opportunity

Work in a person centred way that listens to what is important to the person in

Encourage consideration of community resources and socially inclusive
options to promote a person’s independence and enable them to take
increasing control in their life.

Support and recognise the needs of family carers

Ensure that information is recorded as required and that any communication is

carried out professionally and reflects the organisation in a positive light.

Promote the work of the adult social care team in a positive way and

demonstrate a ‘can do’ and person centred approach.

Develop an understanding and awareness of issues related to equal
opportunities and anti-discriminatory practice and demonstrate this in carrying
out your duties.

Comply with safe systems of work in accordance with health and safety and

welfare policies and procedures.

The post holder may be required from time to time to undertake other duties

not specifically mentioned in this job description.

These duties are illustrative and are not exhaustive. The post holder will be expected
to become involved in a range of work to enable the service to respond effectively to
the changing requirements of the Council and changes affecting the workforce.

5. Performance & Customer Focus

The post holder will ensure they:

adopt a customer focused approach when delivering their service, ensuring
engagement with service users and maintenance of an appropriate personal

act as an advocate for their service and work collaboratively with colleagues

across the whole Council to meet the needs of the people of Shropshire,

meet individual, service and personal development targets agreed through the
Personal Development Review Process, learn from experience and are
committed to continuous improvement individually and as an employee of the

Work with colleagues to meet the team’s key performance indicators, support
a culture of team working and ensure the team functions successfully in
support of the Council’s corporate and service objectives.

Meet the behaviours and competencies adopted by the Council in the way in

which they achieve their objectives and carry out their work.

6. Conditions of Service

• The conditions of service are those laid down by the National Joint Council for
Local Government Services, as amended from time to time and as adopted by
the Council.

This is a permanent full time post and is currently based at Ptarmigan, Sitka Drive,

Shrewsbury Business Park, Shrewsbury SY2 6LG.

This post is subject to the following:

• The post is permanent and 37 hours per week.
• Normal office hours are 8.45am – 5.00pm Monday – Thursday and 8.45am –

4.00pm Friday with a lunch break of 40 minutes,

• Additional payments do not apply.

a) This post carries eligibility to join the Local Government Pension Scheme.
Information about this and other pension options will be sent with any formal offer
of appointment.

b) Annual leave entitlement is pro rata flat rate scheme of 27 days annual leave plus
bank holidays, with 5 days extra awarded to those staff with 5 years local
government service). 2 days of an employee’s allowance (pro rota for part time
staff) must be taken at Christmas for any potential Christmas closures.
Employees who work in a building/service which is required to open over the
Christmas period, the 2 days leave (pro rota) can be carried over into your next
leave year, but must be used by the end of January.

c) The appointment is subject to two month’s notice in writing on either side.

d) The appointment is subject to six months’ satisfactory probationary service during

which time the notice period will be one week on either side.

e) Smoking is not allowed in Council buildings, in Council vehicles or in any Council

place of work.

f) The Council may wish to satisfy itself of the medical fitness of the post holder as a

condition of appointment.

g) The post holder must have access to suitable means of transport as required for
official duties. Where applicable the post holder must maintain a full current
driving licence and ensure that their vehicle insurance provides appropriate cover.
Approved mileage will be paid at agreed rates.

7. Pre-employment Requirements

The appointment is subject to receipt of the following pre-employment checks;

1. Satisfactory employment references,
2. Medical report,
3. Evidence of the qualifications required for the post/listed on your application


This post is exempt from the Rehabilitation of Offenders Act 1974 and as such all
applicants who are appointed to this post will be subject to an Enhanced Disclosure
from the Disclosure and Barring Service before the appointment is confirmed. This
check will include details of cautions, reprimands or warnings as well as convictions
and non-conviction information. Once appointed, the successful applicant(s) will also
be required to apply for an Enhanced Disclosure at pre-determined intervals during
the course of their employment whilst in this post.