Funeral & Memorial Consultant (22331)

• Advertised Salary: £19,663 (£12.57ph)
• Function: Funeralcare
• Job Number: 22331
• Contract Type: Permanent
• Full/Part Time: Part Time
• Total Contracted Hours: 30
• Closing Date: 23 December 2024
• Postcode: SP10 2PE
• Shift Pattern: Mon to Fri 10:00 - 16:00
• Location: The Co-operative Funeralcare - Andover

We're offering an exciting opportunity to deliver the best end of life care, support and client experience through the arrangement and delivery of funerals, memorialisation, and aftercare services. As a Funeral & Memorial Consultant you'll be the point of contact for clients as you support them throughout the process of making funeral and memorial choices.

What you'll get..

• 31 days leave (Pro rata & incl bank holidays) rising to 36 with service
• 20% store discount
• Healthcare cash plan, pension & share incentive plan
• Cycle-to-work scheme
• Training & development opportunities

What to expect..

• Guiding clients through the process of arranging the funeral of their loved one, ensuring standards and expectations are exceeded.
• Making sure funeral arrangements, memorialisation orders and aftercare services are perfect by ensuring compliance, accuracy and high attention detail throughout.
• Liaising with internal departments and external suppliers.
• Ensuring correct care of the deceased, for example, conducting daily checks and facilitating Reflection Room visits for families.
• Being proactive in community engagement initiatives.

What we're looking for..

• IT literate and a competent user of MS Office
• Excellent communicator with strong organisational abilities and attention to detail
• Can display resilience and be comfortable working alone in branch
• High level of understanding, empathy, and compassion
• UK driving license required (access to your own vehicle)

Training..

• Previous experience within the funeral industry is not required as we'll provide full training.
• Travel to our sites in the Portsmouth area will be required.

About Us

We're an independent Co-op, operating across the south of England running convenience food stores, funeral homes, crematoria, natural/woodland burial grounds and a Starbucks coffee franchise. We're owned by our 200,000+ members, have over 4,000 colleagues and a purpose of working together for the benefit of our communities. We have a commitment to sustainable business and a promise to provide a fair, fresh approach, for all. Become part of the family who are proud to serve local communities and put people first.

Successful candidates will undergo a DBS check as part of compliance requirements.

If we receive a high volume of relevant applications, we may close the advert earlier than the advertised date, so please apply as soon as you can.