Arrears Monitoring and Repossession Coordinator - SO2
- Talent Pool
- Full Time
- London
- 19.95 GBP per hour
Job Description
You are dedicated to delivering high-quality, customer-focused services with a commitment to safeguarding. You have experience in income maximisation, arrears reduction, and legal recovery processes. Your ability to work professionally with residents experiencing financial difficulties, and to collaborate effectively with internal and external partners, is complemented by your knowledge of council policies, procedures, and relevant legislation. This role involves working within the Assurance and Compliance Service team to support the Council's residents and partners. You will provide income maximisation, arrears reduction, and repossession services, offering advice and signposting support for those in financial difficulties. You will regularly monitor rent accounts to prevent arrears, and take appropriate recovery steps, including legal action, as needed. Commitment to safeguarding the welfare of vulnerable individuals is a key part of this role.Who You Are
What the Job Involves
