Example job at Metro Bank

HomeWork for Metro Bank > Cashier

Cashier at Metro Bank - typical role description

Are you passionate about providing amazing customer service? Do you love meeting and greeting customers and making their day? Would you like to be the face of the British Banking Revolution? Then come and join Metro Bank as a Cashier!

So what will you be doing?…

  • Greeting and welcoming customers
  • Working on the counter line and handling cash and cheques
  • Helping customers with our amazing Magic Money Machines
  • Finding solutions for customers and advising them on our services
  • Participating in our store events (including Kids Rock, Dogs Rule, Grand Openings, Metro Money Zone)

You need to be this kind of person…

  • Passionate about providing unparalleled levels of service and convenience for customers
  • Prepared to stick at something – we get nervous if someone has jumped from job to job
  • Able to work and learn quickly in a fast paced, fun and dynamic environment

We always support colleagues to develop their skills. But to be successful in this job you really do need to already be able to do most of these wonderful things…

  • Right from the start, we’ll give you full training and great support so you don’t need previous experience of finance or banking, but you must have experience of delivering outstanding customer service
  • We are looking for colleagues who want to revolutionise banking by turning customers into fans!
  • You’ll also need to be able to balance building relationships with your customers with attention to detail – we are a bank after all!
  • Able to deliver an excellent customer experience in a very fast paced environment (our Stores are often very busy!)
  • Be 100% flexible to work a variety of shift patterns over the seven days Metro Bank are open.
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