Food Service Proposition Manager

About the role

Supporting the development and ongoing improvement of the business's food service proposition.

You will be helping to translate customer insight and commercial performance into clear priorities, compelling offers and supporting services. This role would be expected to play a leading role in shaping the proposition and associated trade activity, while working closely with sales, marketing and category teams to help drive growth, customer relevance and satisfaction.

The successful candidate can be flexible in base location, but will be required to attend meetings in various business areas.

Main Responsibilities

Key responsibilities

• Lead the development of the food service proposition

You will need

Key skills

• Strong commercial and customer insight skills
• Ability to translate data and trends into clear proposals
• Skilled at developing and improving customer propositions
• Effective cross‑functional collaborator
• Clear communicator

• Strong planning and project management
• Able to create compelling marketing briefs and customer messaging

Previous Experience

• Proven experience shaping or developing customer propositions
• Track record of improving sales or profit through proposition changes
• Experience using customer insight and KPIs to drive recommendations
• Demonstrated cross‑functional project delivery
• Experience producing evidence‑based business cases

What's in it for you

At Booker, along with being a great place to work and giving you an opportunity to get on in your career, we also offer the following fantastic package of benefits:

• A Booker colleague card with 10% off purchases at Booker and double discount events up to three times a year.
• After 3 months service, a Tesco colleague discount card with 10% increasing to 15% off most purchases at Tesco for a 4 day period after every four-weekly pay day, ie. thirteen times a year. In addition to 10% off at Tesco Cafe and 20% off all F&F purchases.
• 10% off pay monthly & SIM only deals with Tesco Mobile for yourself, along with further great deals through-out the year.
• Up to 30% off car, pet and home insurance at Tesco bank. Terms and conditions apply.
• Free eye test when you spend £50 or more. You can also save 30% when you spend £50 or more on glasses, prescription sunglasses and contact lenses.
• 50% off health checks at Tesco Pharmacy.
• Exclusive access to discounted RAC breakdown cover rates
• An exclusive deals and discounts website saving you money on everyday purchases including a cycle to work scheme.
• After 3 months service, you can join our annual Save As You Earn share scheme which allows you to buy Tesco shares in the future at a discount.
• Retirement savings plan (pension) - save up to 5% and Booker will match your contribution.
• Life Assurance - You are covered for death in service life cover of up to three times annual pay
• Health and Wellbeing support and resources including our 24/7, confidential Employee Assistance Programme and Virtual GP for you and your family.
• A great holiday package