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Admin Support Officer - Part-time

Civil Service

Job Description

Job summary

Part time, 19 hours per week, Monday and Wednesday (full day) and Friday (half day) - On site

At FCDO Services, we protect the UKs interests at home and overseas. We design and construct secure government buildings, courier diplomatic packages worldwide, safeguard government tech, and a whole lot more. Our work is as varied and vital as it gets, but we never lose sight of our people. Their skills, aspirations and growth mean as much as the global mission we're on. In our world, it all matters.

Job description

We have our own goals for the coming years. And, with the help of our Personal Assistant and administrative support team, we're ready to achieve them. This team is the vital link between our daily tasks and our future vision, expertly managing resources and supporting key stakeholders. They provide a consistently attentive day-to-day service that keeps our organisation meeting its targets and goals.

Supporting key stakeholders.

Expertly managing resources.

Building on your organisation skills.

It all matters.

Keep our operations running smoothly and securely

Providing business and office support to the Digital Workspace team, your main responsibilities will include maintaining team records and FCDO Services systems.

As the teams contact point, youll reply to a range of emails, calls and requests. Becoming a go to person for responsive, reliable assistance. Maintaining the team mailbox, youll also allocate emails or Service Now tasks to colleagues when appropriate.

In this varied role, youll also be involved in organising meetings and taking meeting notes, producing and distributing documents, and maintaining stationery and equipment stores. Acting as an asset administrator, collating business and management information for returns and reports. Here, your accuracy and attention to detail will be vital as you help maintain the integrity and safety of information. Building collaborative relationships with internal and external customers, whilst also working with the wider business to arrange logistics, resolve issues and improve processes.

Use your organisational skills to help defend the UKs global interests

With experience of working with customers and stakeholders, youll bring the ability to plan your own work to meet deadlines. Ideally, skilled in working with the Microsoft Office365 suite.

If you have experience of data gathering and reporting, or creating operational process documentation, that would be a plus. Knowledge of the Information Technology Infrastructure Library (ITIL) environment is desirable too. This isnt essential though. Whats more important is your willingness to learn.

Discover the support you need to grow your career further

Working with us youll help keep people, information, and assets safe around the world. Its a role you can feel proud of; and we aim to make every part of your career just as rewarding. Thats why when you join us, expect to receive a competitive salary, good holiday entitlement and a Civil Service Pension. Along with this, youll also have access to training and other development opportunities to help grow your career with us. Our offices have an on-site gym, nursery, café, and restaurant, and we offer interest-free loans on season tickets and bikes to help you get there. It's a great set of benefits made to support all you do, and all you need.

Want to see your future teams work in action? Step into our Virtual Embassy and select a guide to take you round to see how we deliver for government customers and how you could help. Explore the embassy now at virtual-embassy.fcdoservicescareers.co.uk

Every single colleague must be security cleared before joining us. If youre successful in your application, well ask you to undergo our vetting process to achieve Security Check (SC) clearance. You can find out more about vetting on our website: https://www.fcdoservicescareers.co.uk/how-to-apply/

To find out more about our benefits and our organisation, please visit fcdoservicescareers.co.uk

It takes a diverse team to protect a diverse world

The vital work we do takes an incredible community of colleagues, with different skills, backgrounds, cultures and identities. We support every individual, so that you always know youre welcome and valued. Its what makes us a Disability Confident employer. And why were recognised as a Carer Confident workplace. And its how you know youre joining an inspiring, inclusive organisation.

Person specification

We are looking for people with:

  • Ability to plan own work. (Lead criteria)
  • Experience in working with customers and stakeholders.
  • Experience of working to deadlines.
  • Willingness to learn.

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