Administrative Support

The Office for National Statistics (ONS) is the UKs largest producer of official statistics, covering a range of key economic, social and demographic topics. These include measuring changes in the value of the UK economy, estimating the size, geographic distribution and characteristics of the population, and providing indicators of price inflation, employment, earnings, crime and migration.

Census 2031 represents our most ambitious data collection project yet a once-in-a-decade opportunity to capture a complete picture of everyone living in England and Wales. Building on the digital success of 2021, we're pioneering new ways to reach every household and community, ensuring no one is left uncounted. This vital work will provide the foundation for policy decisions, resource allocation, and community planning for the next decade. 

The Operational Delivery Profession (ODP) is the largest profession in the Civil Service. ODPs 200,000+ members work in a wide range of operational delivery roles across government, providing essential services that support and protect UK citizens at home and overseas. They help to make ONS a great place to work.

As a member, ODP supports you by providing learning and development opportunities, career pathways, tools and resources to help develop your skills and progress your career. This is an exciting opportunity to join a modern, innovative and inclusive Civil Service profession that sits at the heart of public service delivery.

As an Administrative Support, you will assist and support the smooth operational running of the team and contribute to the effective capture, management, and organisation of key stakeholder needs. Your work will help ensure that decision‑makers have clear, accurate insight into what users require from our statistics.

This is a varied role in a fast‑paced environment, ideal for someone who enjoys coordination, organisation, working with stakeholders, and supporting analytical teams to deliver high‑quality, user‑focused outputs.

Population and migration statistics are among the most high‑profile outputs in the ONS. This role requires curiosity about how different data and products relate to one another, helping ensure users can easily find and understand the information they need.

You will collaborate with a wide range of stakeholders across multiple directorates and the wider organisation, supporting engagement, coordination, and the smooth running of operational processes.

Key Responsibilities:

• Secretariat support for various key group meetings, including the possibility of a Topic Expert Group.
• Provide logistical support for meetings, including calendar invites and document circulation.
• Liaise with internal teams for timely responses to queries.
• Maintain logs of stakeholder queries, user needs, and follow up actions using Microsoft Lists and other management systems.
• Support the extraction, refinement, and organisation of user needs, ensuring they are clearly documented and available for analysis by the research team.
• Maintain and update the teams engagement tracking systems, ensuring outstanding actions are captured and progressed.
• Support the development of an internal process to help the team track alignment, activity, and operational efficiency.

Essential Criteria:

• Strong organisational and administrative skills, with the ability to manage multiple priorities effectively.
• High attention to detail, ensuring accuracy across logs, documentation, and user-need records.
• Clear and confident communication, with the ability to liaise professionally with a wide range of vital stakeholders.
• An interest in understanding how population and migration statistics are created and used, and how user needs are the backbone to their development.