APP Quality Manager

The Government Internal Audit Agency (GIAA) is driven by its unparalleled access across government to build better insights, better outcomes for our clients.

This role offers a strong platform for career progression within the Agency and the wider civil service, providing opportunities to develop leadership, stakeholder engagement and strategic relationship management skills across government.

The Agencys unique access across the public sector exposes you to different risk and control environments, allowing you to gain insights, apply experience, contribute meaningfully, and continue developing professionally.

Audit Profession and Practice (APP) is responsible for driving consistency and quality across GIAA via the audit methodology, audit management system and quality assurance work.

APP sets standards, monitors compliance against those standards and shares best practice to promote continuous improvement. It also supports development and capability for internal auditors within GIAA.

The APP Quality Manager will have a leadership and delivery role within the Agency and will be responsible for designing, developing and delivering on quality assurance activities, stakeholder management in relation to quality and preparing for our EQA.

This role involves working closely with colleagues across our internal audit teams to strengthen professional capability and drive continuous improvement initiatives. The post holder will play a key part in enhancing audit quality, delivering better insights and outcomes, and upholding quality assurance standards to protect the Agencys reputation. The position also focuses on fostering a risk-oriented culture and supporting the ongoing professional development of the team, ensuring skills, capacity, and priorities are aligned to optimise overall delivery.

This role is rotational within the Agencys internal audit function. Individuals appointed to this post will have the opportunity to gain experience in operational audit teams, complementing their professional development in APP. Rotations are expected to be up to five years, with arrangements agreed individually and supported by the Agency to ensure smooth transitions and continuity of expertise.

Responsibilities:

• Supporting and delivering quality assurance activities (QA) across the Agency in line with Global Internal Audit Standards (GIAS) in the UK Public Sector.
• Delivering end-to-end elements of the QA programme, including scoping, fieldwork, analysis, and reporting of results.
• Expanding and enhancing QA coverage across all audit work undertaken within the audit management system.
• Developing and applying data analytics and innovative approaches to strengthen quality assurance processes.
• Building and maintain effective stakeholder engagement, including developing communication plans and working with key groups such as Heads of Internal Audit and audit teams.
• Preparing for External Quality Assessments (EQA) and engage confidently with operational teams and assessors throughout the process.
• Monitoring and tracking actions arising from the Quality Assurance and Improvement Programme, including internal and external assessments.
• Providing leadership and oversight for members of the APP team, supporting their development and performance across multiple regional locations. Specific training will be provided to enable you to fulfil all requirements of this role.

1. Expert knowledge of internal audit methodologies and audit management systems, with significant experience in planning, managing, and delivering a portfolio of risk-based audits, making effective decisions, and responding to rapidly changing priorities.
2. Proven ability to lead, manage, and develop high-performing internal audit teams, while driving and supporting change at both team and organisational level through a continuous improvement approach.
3. Strong project and workload management skills, with the ability to prioritise effectively, manage multiple tasks to tight deadlines, and operate with minimal supervision.
4. Excellent communication, interpersonal, and influencing skills, with the ability to build and maintain strong relationships and convey complex information clearly to stakeholders at all levels, including senior leadership.
5. Strong strategic thinking and analytical skills, with the ability to interpret complex or conflicting information, make sound judgements, and identify and address resource and capability gaps in audit service delivery.
6. Ability to promote and embed a culture of compliance and continuous improvement, demonstrating resilience and tact when handling challenges, and using innovative solutions to strengthen internal controls, risk management, and governance processes.

To apply for this role, you will need to submit your employment history, personal details and provide a statement of suitability of no more than 750 words, referring to the person specification.

Please note only your statement of suitability will be assessed at the sift stage.

Candidates invited to interview will be required to give a short presentation to the interview panel followed by questions. At interview you will be assessed on experience, strengths and the following technical skills: Internal Audit