Army - Team Leaders (Disclosures and Reserves)

The Ministry of Defence, Civil Service workforce is diverse, with many different functions and professions ranging from cyber and digital transformation, police officers, security guards, trainers, human resources, teachers, psychologists, storekeepers, and policy secretariat staff to support the British Army.

The Army Personnel Centre (APC) and Military Secretary Support Area are recruiting Executive Officers to support the delivery of important operational outputs across business areas.

This position is advertised at 37 hours per week.

There are two positions available and both involve leading a team, managing sensitive casework, supporting secretariat and boarding activity, handling information requests, maintaining accurate data, and providing clear advice to internal and external stakeholders.

This is a varied and rewarding role suited to someone who can work accurately, manage competing priorities, support staff, and deliver high-quality outputs in a busy operational environment. The successful candidate will help ensure services are delivered professionally, efficiently and in line with relevant policy, legislation and organisational priorities.

Key responsibilities:

• Managing, supporting and developing administrative staff, including allocation of work, monitoring of progress, encouragement of professional development, and ensuring compliance with policy, training and procedural requirements.
• Overseeing casework, workflow, secretariat activity or boarding processes to ensure business outputs are delivered accurately, consistently and within required timescales.
• Providing advice, guidance and practical support to staff, colleagues, internal stakeholders and external customers in line with departmental policy, relevant legislation and current processes.
• Supporting, where applicable, the processing and management of information requests relating to archived Army records, family interest enquiries, third-party requests, disclosure activity, data protection and freedom of information requirements.
• Supporting, where applicable, Army career management and secretariat activity, including the co-ordination of appointment or promotion boarding activity, preparation of outputs, communication of results and assurance of relevant board processes.
• Maintaining accurate records, system data and management information in accordance with information management, data protection and security requirements.
• Producing statistics, reports, management information and trend analysis to support planning, forecasting and evidence-based decision-making.
• Planning, co-ordinating and supporting training, development and team engagement activity to ensure staff are equipped to meet business objectives.
• Contributing to continuous improvement, innovation and organisational change while role-modelling professional behaviours and supporting an inclusive team culture.
• Deputising for senior colleagues where appropriate and supporting additional tasks commensurate with the grade to meet changing business and operational needs.