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Business Analyst

Civil Service

Job Description

Job summary

We are looking for a Business Analyst with the right experience to understand and analyse user and business needs in relation to Surge Response.

The CDO Group mission is to enable UKHSA to make the nations health secure through safe and innovative digital capabilities and by the transformation of public health data, analysis,insight and surveillance.

This role sits within the Surge Response Service Programme. As part of its remit for Emergency Preparedness, Resilience and Response, UKHSA acts as a Category 1 responder under the Civil Contingencies Act 2004. The government states that UKHSA should have well-tested response capabilities to detect, contain and treat novel infectious diseases as part of its responsibility for preparing for the risk of Emerging Infectious Disease.

The Surge Response Service (SRS) Programme will build a flexible and scalable set of capabilities to respond to a range of health threats. This includes the capability for health protection teams, organisations, and the public to order test kits, fulfil orders, process and notify results and support contact tracing and targeted advice and guidance.

Working for your organisation

We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.  

UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.  

Please visit our careers site for more information https://gov.uk/ukhsa/careers

Job description

As a Business Analyst, you will be responsible for understanding and analysing user and business needs for initiatives for small to medium size projects or working within a team of business analysts under the direction of a Senior Business Analyst on more complex projects.

You will ensure that outcomes are aligned with the service vision and business strategy.

You will facilitate collaboration and communicate with stakeholders to support the design, build and delivery to meet the user needs.

This role is aligned to the Delivery, Data and Technology Framework (DDAT) career pathway Business Analyst.

The main duties will include:

  • A Business Analyst leads on analysis in small to medium size projects and supports larger and more complex projects:
  • Analyse and understand business problem and opportunities
  • Identify areas for improvement, explore feasible options, analyse the effects of change and define success measures
  • Identify and escalate risks and issues as they arise.
  • Undertake research and analysis to understand how a business or business area works, considering the people, organisation, processes, information, data and technology
  • Identify and elaborate user and business needs to enable effective design, development and testing of services and business change
  • Collaborate with the delivery squad to make decisions on prioritisation and minimum viable product by using analysis-led insights
  • Ensure new products and services developed meet business and user needs, are aligned with organisational goals and take account of business and policy constraints
  • Develop, coordinate and agree sign off the As-Is and To-Be business process and requirements.
  • Undertake Stakeholder analysis and tailor communication to stakeholder needs
  • Be active member of the UKHSA Business Analysis Community of Practice, sharing best practice.

This is not an exhaustive list.

Person specification

Essential Criteria

  • Demonstrable experience in requirements management using a broad range of analysis techniques
  • Experience of defining and managing business and user needs and requirements.
  • Ability to address conflicts, ensure traceability of requirements and facilitate prioritisation.
  • Experience of identifying stakeholders, tailoring of communications to meet their needs and building consensus.
  • Experience of working in Agile and in multi-disciplinary teams. Ability to adapt ways of working to fit with the squad delivery methodology.
  • Experience of context, problem and option analysis. Has experience of defining problem statements and developing options and recommendations.
  • Experience of undertaking process analysis and evaluation to identify business problems and to support process improvement.
  • Experience of using Business modelling techniques and eliciting appropriate information to create effective models
  • Experience of developing business scenarios and acceptance criteria to support Testing.

Please note that for roles where specific qualifications or registrations are required, successful applicants will be asked to provide appropriate evidence. Employment cannot commence until satisfactory documentation has been received and verified.

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