Business Change Manager
- Civil Service
- Part Time
- Birmingham
- 41,983 - 52,113
Job Description
Job summary
At the UK Health Security Agency (UKHSA), we are recruiting Business Change Managers to support our vital mission of protecting the nation from health threats. You will play a key role in shaping, delivering and embedding change across a diverse range of projects, programmes and portfolios. Successful candidates may be assigned to initiatives such as:
- UKHSA major change programme
- Health protection and public health initiatives
- Technology and digital transformation programmes
- Infrastructure development projects
- Organisational change and transformation activity
We are seeking experienced change professionals, particularly those with a strong track record in transformational delivery, government reform, or large-scale infrastructure projects.
Working for your organisation
We pride ourselves as being an employer of choice, where Everyone Matters promoting equality of opportunity to actively encourage applications from everyone, including groups currently underrepresented in our workforce.
UKHSA ethos is to be an inclusive organisation for all our staff and stakeholders. To create, nurture and sustain an inclusive culture, where differences drive innovative solutions to meet the needs of our workforce and wider communities. We do this through celebrating and protecting differences by removing barriers and promoting equity and equality of opportunity for all.
Please visit our careers site for more information https://gov.uk/ukhsa/careers
Job description
The main responsibilities for this role are as follows:
- Lead business change activities, working with the project to support delivery of business case benefits and outcomes.
- Assess and understand the impact of change on stakeholders and business areas.
- Support the preparation of the change management elements of the Business Case.
- Engage with business end users to inform the creation of Business Change products.
- Support the development of required Business Change products, including change plans and readiness assessments.
- Establish, maintain and monitor the change plan.
- Work with the Project Manager, Benefits Manager and stakeholders to identify and support the realisation of benefits.
- Support the development and maintenance of communications plans, drafting content for change-related communications.
- Identify stakeholders and effectively manage relationships, ensuring their inclusion in engagement.
- Encourage input from diverse staff groups and use insights to shape future service, process or system design.
- Act as a key contact for stakeholder queries and support senior stakeholder engagement as required.
- Use digital tools and data analytics to track impacts, monitor adoption and manage change.
- Champion the use of best practice and provide expert advice and guidance.
- Be an active member of the UKHSA Project Delivery Profession Community.
The job holder will be supported to work towards achieving Government Project Delivery Accreditation where they do not already hold this.
Main duties of the job
As Business Change Manager you will:
- Lead the implementation of change across designated projects or workstreams, and support change activities across a broader portfolio where required.
- Collaborate with project and programme teams to prepare the business for change and ensure successful adoption. The changes you support will typically be moderate in complexity.
- Act as a bridge between delivery teams and end users, ensuring change activity is well planned, effectively supported, and safely implemented to realise agreed benefits.
This role is a government project delivery profession role and part of UKHSAs project delivery resource model. It is aligned to the Project Delivery Capability Framework career pathway Business Change Manager SEO.
The above list is not exhaustive.
Person specification
Essential Criteria
- Demonstrable recent experience delivering business change activities within a project, programme or operational change environment.
- Recent working knowledge of techniques for capturing stakeholder needs, assessing requirements and supporting delivery using structured change methodologies.
- Recent experience of contributing to business readiness activities, ensuring users and services are prepared for implementation and adoption.
- Awareness of project delivery disciplines, including business case development, benefits management, change control, planning, scheduling, assurance, risk and issue management and governance.
- Excellent communication skills with the ability to build effective working relationships with a range of stakeholders.
- Ability to use digital tools and data insights to support effective change management, including tracking, reporting, and monitoring adoption.
- Strong capability in using Microsoft Office applications, (Outlook, Word, Excel, PowerPoint) with the ability to produce clear documentation, reports and presentations
