Business Intelligence Officer - Defence Afghan Relocation and Resettlement (DARR)

The Management Information team work with teams across DARR to extract, calculate and report on data across the spectrum of DARRs work. The team are primarily responsible for:

Supplying reliable data in response to requests from internal and external stakeholders, including formal Freedom of Information (FOI) requests, Parliamentary Questions (PQs) and Ministerial Correspondence (MC);

Development and delivery of regular Management Information (MI) packs, to report on and visualise DARRs progress for internal and external leaders across government;

Working alongside the Project Management Office (PMO), supporting the team with the relevant data to make informed decisions, schedule ahead and manage risk effectively;

Working alongside policy, operational teams and developers to support the development and maintenance of the Defence Afghan Casework System (DACS), and managing the data therein; and

Working closely with MoDs analysis directorate to ensure consistent and informed reporting when required.

The post holder would primarily be responsible for the development, maintenance, and delivery of regular MI reports. This will involve collaboration with teams across DARR to ensure the most reliable and up to date data is used. There will also be regular opportunities to provide dynamic support for emerging priorities and projects as well.

The Defence Afghan Casework System (DACS) and data therein is key to the success of ARAP. You will gain an understanding of the holistic end-to-end process working with data in this system. The MI team play a vital role supporting the development, use and management of the application, as well as analysing and reporting on the data for operational needs. Fostering working relationships across the directorate is key to understanding the challenges faced and insights that are required.

Relationships across Government, with Parliament and with the media rely on the ownership and provision of accurate data. You will gain valuable experience of both policy and delivery, working in an environment where there is Ministerial challenge, media scrutiny, legal challenge, and an ever-changing country situation in Afghanistan. Data is vital for good governance and customer service both the UK taxpayers and Afghan nationals. This is a fast-paced challenging role that contributes to MoD and DARR objectives. Your work will directly influence decisions at the DARR Senior Leadership team.

This post represents an opportunity to have a very significant impact on the effectiveness and efficiency of the scheme. It will bring together work to develop and improve the casework system and a growing requirement for accurate management information about the scheme. This will be a cohering role, bringing together and drawing insight from team members and users who are focused on delivery across DARR.

This is a Fixed-term Appointment as a Business Intelligence Officer in the MI Team of the Defence Afghan Relocation and Resettlement (DARR) programme. Your responsibilities will be as described in this job advert. The reason why you are appointed for a fixed period is due to the time-limited nature of the DARR programme. It is expected to last 23 months but may be extended based on programme and business requirements. The post will begin on your appointment and end 23 months after that date, unless an extension is required and agreed in line with departmental policy. You should be aware that when your Fixed-term Appointment at MOD comes to an end, arrangements will be made in line with the FTA policy.

If you are a permanent MoD civil servant and are found successful for an advertised Fixed-term Appointment (FTA) you should move into the post under a Temporary Transfer (for up to a maximum of 23 months). At the end of the posting you will return to your previous MoD Business area. If this posting is at a higher grade, your promotion will be temporary, and you will return to your substantive grade at the end of the Temporary Transfer. If a Temporary Transfer cannot be agreed between all parties then a transfer on an FTA contract is possible, read the FTA and Change of Work Location in the UK policy for further information.

If you are transferring to MoD from another government department (OGD) you should join the MoD on an inward loan. At the end of the loan you will return to your home (OGD) department. If a loan cannot be agreed between all parties then a transfer on an FTA contract is possible, read the FTA policy for further information.

The successful candidate will:

Assist with the design, development and delivery of regular MI reports, making intelligent use of data to monitor and drive performance across DARR;

Maintain up to date knowledge of DACS and other significant datasets used across DARR;

Support teams across DARR to improve how data is recorded, managed and reported on;

Have an awareness of DARRs information management principles; and

Provide dynamic support across the team to respond to internal and external requests for data, and emerging priorities or projects.

Essential Criteria

You will need to be someone who relishes a challenge, and has:

Experience of using MS Excel and MS Power Platform for data manipulation;

Good stakeholder management skills with the ability to communicate effectively with both technical and non-technical stakeholders;

Evidence of being able to effectively lead on pieces of work, and manage your own time alongside stakeholder expectations when faced with competing demands; and

Strong problem-solving skills and ability to make evidence-based decisions.

Desirable criteria

· Experience of PowerBI and PowerApps