Campaign Manager

The Government Recruitment Service (GRS) was launched in September 2017 and is part of the Pensions and Operational Services within OneGov Delivery Agency in the Cabinet Office.

GRS is a vibrant, modern and exciting place to work, attracting a diverse workforce which represents the people we serve. The roles in this campaign are to fill current and emerging vacancies. You will be given full training, coaching and support to help you achieve your best. We aim to modernise and open up Civil Service recruitment to attract a broader, more diverse pool of talent. Its also our priority to unlock the talent within the Civil Service, giving everyone the opportunity to fulfil their potential while making an important contribution to government.

We deliver Recruitment & Pre-Employment checking services across most of the Civil Service and aspire to be the recruitment partner of choice for all Civil Service departments, agencies and approved non-departmental public bodies.

• We are run by civil servants for civil servants, with an in-depth understanding of how government works.
• We have privileged access to the experience and data recruiting departments need.
• We recruit for all roles and grades, including Senior Civil Servants.

Our service menu is built around customer needs, with the flexibility to take on as much or as little of their recruitment campaign as they need.

As a Campaign Manager within Government Recruitment Service (GRS), you will play a vital role in supporting Government Departments and Professional Bodies to attract, select, and onboard the right talent efficiently and effectively. Operating within a dynamic, fast-paced environment, you will lead dedicated teams to deliver end-to-end recruitment campaigns and pre-employment checks, ensuring high standards of quality, compliance, and value for money, while fostering a culture of continuous improvement, wellbeing, and professional development.

Key Responsibilities:

• Lead and manage teams responsible for delivering recruitment campaigns and pre-employment checks, ensuring resilience, efficiency, and high performance.
• Develop customised campaign proposals and service agreements aligned with client needs, including resource planning and financial management.
• Oversee the operational delivery of services from initiation to completion, meeting quality standards, timeframes, and budgetary requirements.
• Build and maintain strong relationships with internal stakeholders across Government Departments, Civil Service bodies, and external partners, acting as a trusted ambassador for the GRS brand and services.
• Engage in stakeholder management, understanding client needs, and promoting GRS services effectively.
• Monitor and analyse operational performance data, providing oversight on workflow, resource allocation, and risk management.
• Support the continuous development of team members through performance management, feedback, and capacity building initiatives.
• Prioritise team wellbeing and foster a collaborative, inclusive working environment.
• Lead initiatives for process improvement and efficiency optimisation across campaigns and services, including managing feedback and quality assurance processes.

Key Skills and experience required for the role:

• Team Leadership: Experience of leading and developing a team to deliver high-quality outcomes in a fast-paced environment. This includes managing team performance, allocating resources effectively, and adapting plans to meet changing needs. (Lead Criteria)
• Clear and Effective Communication: Strong communication skills, both written and verbal, with the ability to tailor your message to different audiences (e.g., colleagues, stakeholders, clients, team members) to achieve a desired outcome.
• Relationship Building: Building and maintaining positive and constructive relationships with both internal and external stakeholders to deliver quality outcomes and meet their needs.
• Data Analysis and Decision Making: Analysing data from a range of sources (e.g., dashboards, spreadsheets) to monitor performance and inform decisions, proposals, and action plans.
• Accountability: Taking ownership and accountability, within your area of responsibility, for decisions and commitments, ensuring promises are kept and actions are followed through.
• Continuous Improvement: Engaging with others and contributing to the continuous improvement of services or processes within a team or wider organisation.

Additional information:

Cabinet Office policy is that a minimum 60% of your working time should be spent at your principal workplace. For some roles, due to their nature and the business need, this may be up to 100%. Requirements to attend other locations for official business will also count towards this level of attendance.