Chief Delivery Officer (84,501)

The Chief Delivery Officer is a key Digital and Data leader in DVSA, who is accountable for developing and delivering against DVSAs digital delivery strategy and capability and ensuring a focus on enhancing end-user experiences. Alongside the Director of Digital & Data (D&D), Chief Security, Data and Technology Officers, they will collectively lead a function of talented and ambitious individuals to drive digital transformation at DVSA.

Every service DVSA delivers either is or is becoming digitally enabled, from the applications and processes for driving and vehicle tests accessed by millions of GB citizens and businesses every year right through to internal applications for internal users. Leading a growing team of around 70 FTE, covering a wide range of digital disciplines such as Business Analysts, Service Designers User Research and Delivery professional, the role holder has c8 direct reports and manages ~50m run (RDEL) budget and ~10m of capital (CDEL) pa.

Joining our department comes with many benefits, including:

• Employer pension contribution of 28.97% of your salary. Read more about Civil Service Pensions here

• 25 days annual leave, increasing by 1 day each year of service (up to a maximum of 30 days annual leave), plus 8 bank holidays a privilege day for the Kings birthday

• Flexible working options where we encourage a great work-life balance.

Read more in the Benefits section below!

Find out more about what it's like working at Driver and Vehicle Standards Agency - Department for Transport Careers

Lead DVSAs digital delivery function, shaping strategy, capability, and culture to deliver high-quality, user-focused services at national scale. Oversee large multidisciplinary teams, major budgets, and a complex portfolio of digital services used by millions. Drive transformation to agile, product-centric delivery, improve performance and resilience, and champion innovation. Build strong partnerships across government and suppliers to deliver efficient, secure, and continuously improving digital services that meet user and business needs.

Your responsibilities will include, but arent limited to:

• Lead DVSAs Digital & Data delivery function, setting strategy, vision, and direction

• Deliver large-scale, user-focused digital services used by millions annually

• Lead and develop multidisciplinary teams across engineering, design, and analysis

• Manage significant budgets and complex delivery portfolios

• Drive transformation to agile, product-centric and continuously improving ways of working

• Ensure reliable, secure, and resilient live digital services with strong performance outcomes

• Build strategic relationships across government, suppliers, and senior stakeholders

• Champion innovation, modern technologies, and data-driven decision-making to improve service

Great line management is important to us as an organisation, and we will equip and support line managers to develop the skills they need. We aim to empower line managers to create teams where people can flourish and deliver excellent outcomes for the public. 

For further information on the role, please read the attached role profile. Please note that the role profile is for information purposes only - whilst all elements are relevant to the role, they may not all be assessed during the recruitment process. This job advert will detail exactly what will be assessed during the recruitment process.

Open Sessions: Would you like to find out more about the role, the team and what its like to work in our department? If so, we are organising an open session where you can virtually 'meet the team' on Monday 22nd June at 12 noon. Sign up here

To be successful in this role you will need to have the following experience:

Essential

• Significant experience of leading in a digital and continuously improving service organisation, including experience of leading large teams, both directly and virtually comprising of internal colleagues and services through suppliers

• Excellent knowledge across a wide range of technologies, disciplines and platforms across software engineering, security, data interchange, data management, etc

• Creating digital strategies and solutions

• Leading cross-functional development teams

• Significant software development, business analysis and service design experience

• Solid understanding of Cloud computing environments

• Experience of operating services focused the practical application of agile development methods and leading delivery teams in an Agile/Lean/Continuous Delivery environment.

• Experience of growing digital talent and capability through multiple approaches, such as in-sourcing, apprenticeships, attraction and retention strategies as well as skilled use of outsourced and contractual models with multiple services, projects, stakeholders and suppliers.

Additional Information

Working hours, office attendance and travel requirements

Full time roles consist of 37 hours per week.

Whilst we welcome applications from those looking to work with us on a part time basis, there is a business requirement for the successful candidate to be able to work at least 30 hours per week. 

Regular travel to other offices will be required, which may involve overnight stays. 

This role is suitable for hybrid working, which is a non-contractual arrangement where a combination of workplace and home-based working can be accommodated subject to business requirements.

The expectation at present is a minimum of 60% of your working time a month will be spent at either your designated workplace (one of the locations cited in the advert) or, when required for business reasons, in another office/work location. There may be occasions where you are required to attend above the minimum expectation. 

If you have a question about hybrid working, part time/job share hours, flexible working, travelling for work, or require a reasonable adjustment, please contact the Vacancy Holder during the recruitment process to avoid possible disappointment later in the process should your working arrangements not be compatible with the requirements of the role (see below for contact details).

Please note that we do not hold a UK Visa & Immigration (UKVI) Skilled Worker Licence sponsor and are unable to sponsor any individuals for Skilled Worker Sponsorship. Candidates must ensure they have the appropriate rights to work in the UK before application.