Back to search

Comms and Engagement Manager

Civil Service

Job Description

Job summary

GDS

The Government Digital Service (GDS) is the digital centre of government. We are responsible for setting, leading and delivering the vision for a modern digital government.

Our priorities are to drive a modern digital government, by:

  1. joining up public sector services
  2. harnessing the power of AI for the public good
  3. strengthening and extending our digital and data public infrastructure
  4. elevating leadership and investing in talent
  5. funding for outcomes and procuring for growth and innovation
  6. committing to transparency and driving accountability

We are home to the Incubator for Artificial Intelligence (I.AI), the world-leading GOV.UK and at the forefront of coordinating the UKs geospatial strategy and activity. We lead the Government Digital and Data function and champion the work of digital teams across government.

Were part of the Department for Science, Innovation and Technology (DSIT) and employ more than 1,000 people all over the UK, with hubs in Manchester, London and Bristol.

The Government Digital Service is where talent translates into impact. From your first day, youll be working with some of the worlds most highly-skilled digital professionals, all contributing their knowledge to make change on a national scale.

Join us for rewarding work that makes a difference across the UK. You'll solve some of the nations highest-priority digital challenges, helping millions of people access services they need.

Please note

Former DSIT recruitment campaigns are continuing as usual, but candidates should be aware that following the Governments announcement on the changes to some civil service departments, roles will be subject to the machinery of government moves and will ultimately be in one of the new departments. We will provide more information if you are selected for a role. This work remains of high importance to the civil service, and we thank you for your continued interest.

Job description

The Office of the Chief Technology Officer (OCTO) drives excellence in Engineering, Architecture and IT Ops across the public sector.

To drive these objectives, OCTO has established a new Leading the Profession team, tasked with ensuring that public sector Engineering, Architecture and IT Ops functions have clear, centralised access to the rules, tools, methods and communities they need to do brilliant work. This depends on outstanding comms and engagement work some delivered from Leading the Profession, some embedded directly in OCTOs own Engineering, Architecture and IT Ops teams to support the needs of specific projects.

You will join OCTOs new Leading the Profession team, alongside other specialists in comms and engagement, content and community management.

You will spend some of your time supporting the establishment and core objectives of this team, helping to build an effective comms and engagement function to support the needs of the rest of OCTO. This may include tasks such as research and stakeholder mapping, comms forward looks and producing key comms and engagement products such as core briefs and pitch decks.

Person specification

Key Responsibilities

Research, create and deliver multi-channel communication and engagement plans which support organisation objectives

Produce comms and engagement products such as briefings, blog posts, newsletters and presentations

Help translate complex technical ideas into clear, accessible and creative narratives

Manage communication and engagement channels, including production and scheduling content

Work with senior members of the organisation to support them on comms and engagement activities, such as events, meetings and international engagements, and record and disseminate readouts from senior engagements with teams.

Essential Criteria

A proactive self-starter, confident and positive communicator used to building productive relationships at all levels of an organisation, including with senior and technical stakeholders

Able to network and find information to create concise, clear and creative comms and engagement plans

Comfortable working in dynamic environments with lots of ambiguity and competing priorities, balancing short term and strategic requirements

Experienced at translating complex or technical issues into easy-to-digest content, and confident at asking further questions when such an issue is unclear

Demonstrable experience of problem solving, being proactive about putting in place processes to make work efficient.

Desirable Criteria

Proven ability to quickly comprehend information about new topics, and produce content based on that information

Experience of communications and engagement within the public sector and the unique complexities that brings.

Yodel are hiring now

Working at Yodel, they promise to support you, develop you and give you all the tools you need to do a great job. They have a range of opportunities across the UK now - why not see if Yodel have the perfect role for you?

See Yodel jobs

Good luck with your application