Communications and Engagement Lead

Civil Service
Part Time
Titchfield
56,861
Posted 6 days ago

Categories: Government Marketing Digital Marketing Employer website Report this listing

Job Description

Job summary

The Office for National Statistics (ONS) is the UK's largest producer of official statistics, employing over 5,000 colleagues who deliver the trusted data that informs decisions at every level of society. From measuring economic growth and understanding population change to shaping policies on housing, healthcare, education and public services, our work helps government, businesses and communities make informed decisions that affect millions of lives.

We have an opportunity for two talented communications and engagement professionals to join us as Communications and Engagement Leads, supporting two priority areas for the Office:

Population, Census and Social Statistics (PCSS): PCSS brings together our core demographic, migration and social statistics and the delivery of Census 2031 for England and Wales. Population and social statistics are a vital input into decision-making by public, private, and voluntary sector bodies and they help all of us understand better the evolving society within which we live.

Surveys and Economic Statistics (SES): SES is the largest group in ONS, and produces some of our highest profile statistics, including GDP. It leads on the ONS' key improvement plans to boost the quality of our economic statistics, with innovations including the introduction of scanner data into consumer prices, further improving responses to our household and business surveys, and laying the groundwork to adhere to the highest tier of statistical dissemination standards.

Job description

We are looking for Communications and Engagement Leads who will be at the heart of coordinating activity both tactically and strategically for each area, bringing people together from across the Communications and Digital Publishing (CDP) team within ONS to deliver on significant projects, and to coordinate a longer-term forward look of activity to help plan and develop creative ideas for telling our story to our diverse audiences.

The PCSS role will work closely with another PCSS Communications and Engagement Lead in the team.

Key Responsibilities:

Ensure all Communications and Engagement activities for PCSS / SES are responsive, professional, and coordinated effectively.

To include:

Develop deep understanding of the areas priorities, milestones, opportunities and challenges, including horizon scanning. This may include board attendance, bilats with key leaders, reviewing readouts and papers.

Identify where there are handling risks and promotion opportunities for PCSS/SES and proactively insert CDP into the right conversations. This will include managing expectations (e.g. around resource, timescales or approaches) and using clear escalation routes to surface and resolve tensions.

Translate PCSS/SES objectives into clear briefs and oversee the development of strategic communications and engagement solutions, working through specialist teams across CDP to coordinate cohesive and strategic responses to any commissions, opportunities or to mitigate risks.

Maintain oversight of PCSS/SES activity, gripping CDP-wide plans to ensure activity is planned, delivered, robustly evaluated and lessons learned are captured for both new commissions and BAU activities.

Influence senior leadership teams (DDs and above) to engage CDP early and maintain best practice across comms and digital publishing.

Provide insight and expertise to support CDP to deliver solutions that suit the needs of each directorate across PCSS/SES while remaining anchored to wider CDP strategic plans.

Develop strong relationships with the key G7 leads in the central Communications and Digital Publishing team across media, external affairs, internal comms, content and publishing, leading in coordination, cohesion and business area intelligence while respecting and championing their specialism expertise.

Person specification

Essential Criteria:

Exceptional communications consultancy experience, with the ability to recognise when to advise and when to bring in subject matter experts.
Depth and breadth of experience in both strategy and delivery in external communications (media, stakeholder, engagement) and a broad understanding of good practice in internal communications.
Strong collaboration skills and ability to deliver at pace on high priority, multi-disciplinary projects.
Strong communicating and influencing skills with senior stakeholders.
Confident at surfacing tensions and breaking down siloes.

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