Content Manager

Dstl is seeking an experienced and forward‑thinkingOperations Content Lifecycle Manager to lead, manage, and evolve the self‑service digital content that underpins Operations services.

This senior role is central to transforming how information is created, accessed, and maintained across Operations, ensuring that users experience clear, consistent, and high‑quality content every time they engage with our services.

A key priority is the migration of extensive, siloed service information onto a single, unified Operations online platform. You will take ownership of the creation, management, and continuous improvement of this content, ensuring it is accurate, user‑centred, and aligned with best practice.

Dstl recognises the importance of diversity and inclusion as people from diverse backgrounds bring fresh ideas. We are committed to building an inclusive working environment in which each employee fulfils their potential and maximises their contribution.

In this role you will create, manage and maintain the Operations content platform, you will create work packages and plan activities that enable groups of multi-discipline, highly technical teams to contribute to the creation of Operations content and meet Operations business goals.

You will provide technical leadership and advice on service management and content writing standard methodologies.

For more information on the job responsibilities, please see the job profile attached below.

We are looking for someone who has experience producing customer focused content in a technical environment within a large and complex organisation. You will have experience using evaluation and insight to drive real change and continuous improvement.

You will also have experience of creating, managing and maintaining knowledge banks and data flow tools within a CRM system.

For more information on the essential criteria, please see the job profile attached below.

Important Information

Our work in defence, security and intelligence requires our employees to be UK Nationals who are able to gain a high level of security clearance to undertake the projects we are involved in to protect us from security threats.

For this reason, only UK Nationals will be able to apply for this role. If you are an international or dual-national candidate, and you think you have the skills we need, please consider applying to any of our government, security or defence partners.

This role will require full UK security clearance and you should have resided in the UK for the past 5 years. For some roles Developed Vetting will also be required, in this case you should have resided in the UK for the past 10 years.

If you are a current Dstl employee you must ensure your line manager is aware of your application and the potential situation regarding release dates.