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Criminal Intelligence Analyst

Civil Service

Job Description

Job summary

If youre looking for a career in a challenging and analytical role, protecting public funds and working with a wide variety of stakeholders, then a role in Counter Fraud and Compliance may be ideal for you.

This is an exciting role at the heart of Counter Fraud, Compliance and Debt Directorate (CFCD). The directorate aligns our strategic and operational functions, supporting DWP to deliver its objectives in identifying and correcting error, driving down fraud, using advanced analytics and insight to prevent fraud and error entering the system.

The directorate is unique across DWP in that it has end to end ownership of all aspects of Fraud, Error and Debt, from policy and analysis, right the way through to investigation and court proceedings.

Job description

These roles are based within the Operational Intelligence Service (OIS) part of the directorate and are a critical part at the start of many of our criminal investigations.

The purpose of the Identity Fraud Team is to prevent, detect and correct a UK citizens identity. Document Examiners receive and create intelligence reports for both internal and external investigations.

Successful candidates can expect to be involved in a range of the following:

  • Complete a full examination of documents at an advanced specialist level to determine if the document is genuine, counterfeit/forged or invalid. Including Passports, ID cards, Driving Licences, UK Visas/Residence Permits, and Birth/Marriage Certificates.
  • Prepare arrest packages on suspect documents for investigation and prepare cases for investigation where an original document is not present. 
  • Verify Digital Uploaded Documents. 
  • Provide Intelligence on suspect documents and suspects to investigators prior to investigation and issue Intelligence reports on suspect documents to other government departments including the Home Office, Driver and Vehicle Licensing Agency (DVLA) and Police Intelligence Services. 
  • Identify and report trends in relation to suspects and suspect documents using all intelligence and resources available. 
  • Liaise with Investigations, Law Enforcement Agencies, DWP front line services and other government departments.
  • Manage workloads to ensure efficient use of resources.
  • Provide a high-quality customer service.
  • Work with other organisations on matters of national security

Due to the nature of this role, this role will require occasional travel and overnight stays.

Person specification

What we are looking for:

  • You have the skills to gather, interpret and analyse complex information and data challenging where appropriate, to reach sound conclusions demonstrating clear decision making.
  • An ability to demonstrate excellent organizational and planning capabilities.
  • An ability to present information to internal and external audiences in a professional and credible manner.
  • You will have the ability to work in a demanding and complex environment with changing priorities.
  • Able to work effectively as an individual and as part of a team.
  • Can deal appropriately with challenging and vulnerable individuals.
  • You will have a focus on customer service. Ability to place the customer at the heart of all we do.
  • Can inspire others through positivity, drive and energy in order to achieve outcomes and deliver change.
  • Have a flexible and adaptable leadership style with an ability to reach a diverse audience and be prepared to engage effectively with our partners.
  • You are proactive in developing and maintaining positive and professional working relationships with a variety of people and organisations.
  • Effective influencing and communication skills.

Essential Security Criteria 

Please note that the role that you are applying requires National Security Vetting (NSV) to the level Security Check (SC).  You can find more information at United Kingdom Security Vetting: Applicant - GOV.UK (www.gov.uk) . If you are successful in your application, you will need to attain SC clearance before you can take up post.  This is mandatory and is in addition to completion of Baseline Personnel Security Standard (BPSS).

The purpose of the NSV process is to provide a level of assurance about an individuals trustworthiness, integrity and reliability, and other factors that increase their vulnerability to corruption or risk of committing a security breach. It involves the investigation of an individuals background and circumstances to achieve this aim.

For meaningful checks to be carried out, you will need to have lived in the UK for a sufficient period of time to enable appropriate checks to be carried out and produce a result which provides the required level of assurance. Applicants are required to meet the UK residency requirements so that National Security Vetting (NSV) checks can be conducted. Depending on the level of NSV required, you must have resided continuously in the UK for at least 3 of the last 5 years, 2 of which must have been the immediately preceding years from the point of applying for this job.

The application process will ask for personal details about you, your address history, previous relationships, your parents, your employment history, your financial circumstances, and details of any pending, spent or unspent convictions.  This list is not exhaustive.  Please view the Vetting explained - GOV.UK (www.gov.uk) for more information.

If you require any further information, please contact the vacancy holder the details are on the jobs portal through which you made your application.

If you are successful in your application, we recommend that you familiarise yourself with the NSV process and advise that you collate as much information as you can prior to starting your Vetting application.

Government Counter Fraud Profession (GCFP)

The DWP is committed to investing in people and ensuring their teams are a professional workforce. It is a requirement of counter fraud post holders within DWP to attain, and retain, membership of the Government Counter Fraud Profession (GCFP) at Practitioner level. This means if you are successful in applying for this role you will need to undertake an annual self-assessment to evidence your knowledge, skills, and experience within your role to attain and retain practitioner level membership. We provide post holders with a learning routeway to support them in achieving as well as any workplace adjustments they may require. Failure to attain membership of the GCFP at practitioner level may result in DWP seeking an alternative role for you.

In applying you will have indicated that you have read and fully understood the professional requirements for this Counter Fraud Officer role.

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