Enforcement Principal

Civil Service
Part Time
Birmingham
59,660 - 67,000
Posted 6 days ago

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Job Description

Job summary

We are Ofwat, the Water Services Regulation Authority, a non-ministerial government department responsible for regulating the water sector in England and Wales.

We have an opportunity for an Enforcement Principal to join our Casework and Enforcement Team within Casework, Enforcement & Customers Directorate.

The water sector is entering a new chapter. Following the Independent Water Commissions Final Report and subsequent White Paper - 'New Vision for Water' , the UK government has set out a bold new direction - one that brings together expertise from across the sector to deliver better outcomes for customers and the environment.

Ofwat is working in collaboration with the government and other regulators to help establish a new body for England, combining our strengths with those of the Drinking Water Inspectorate, the Environment Agency, and Natural England. Were also continuing to engage with the Welsh Government to support future decisions for Wales.

While these changes take shape, our mission remains the same: to hold water companies to account, drive performance, and ensure the sector delivers real value for customers, communities, and the environment. If youre passionate about making a difference, this is a unique moment to join us and help shape the future of water, and together we can continue to make a positive impact.

You can find out more about why you should join Ofwat, our strategy, values and our framework for success in the attached Information for Candidates Pack.

Job description

This Principal Enforcement role has an important and valuable contribution to enable us to deliver on our goals and regulatory commitments.

As a Principal, you will provide expert management, support, and leadership in the delivery of Ofwat's statutory enforcement functions. This will include leading the effective and efficient delivery of enforcement investigations and compliance monitoring activities (under the Water Industry Act 1991 and/or Competition Act 1998). As required, you may also sponsor the delivery of smaller scale customer dispute cases and policy work delivered by colleagues in our wider team.

To effectively deliver these tasks, you will have exceptional analytical skills and judgement, with a strong ability to 'join the dots' between related topics, Ofwat's various regulatory tools, and the strategic outcomes we want to deliver. You will be able to quickly get to grips with new and varied subject areas, including their relevant legal obligations, policy expectations, data sources and strategic context.

Being able to clearly structure and present evidence-based conclusions and recommendations, and encouraging and responding to constructive challenge to improve our decision-making will be essential. You will build constructive working relationships with a diverse set of internal and external stakeholders, including water companies and other regulators, liaising with them to understand and influence their priorities, to build understanding and confidence about our work, and, where appropriate, to collaborate to deliver shared objectives.

As a leader in the Casework and Enforcement team, you will be expected to support, empower and be a role model for junior members of the team, and to involve yourself in corporate activities that make Ofwat a great place to work. We will expect you to be a self-starter and to positively demonstrate Ofwats values and ways of working.

There will also be opportunities to work with colleagues across Ofwat and other regulators on projects to raise understanding of our compliance and enforcement work, share insight and expertise, and deliver joint projects.

Key deliverables:

In this role you will be expected to:

Successfully manage the delivery of enforcement investigations (under the Water Industry Act 1991 and/or the Competition Act 1998), compliance monitoring activities, and/or policy projects. This will require:
- Outstanding analytical and problem-solving skills that enable you to

understand and apply relevant legal and policy frameworks;

The ability to develop and deliver at pace against project plans to meet

agreed deadlines;

Managing multi-disciplinary teams;

Understanding and managing the interdependencies, strategic links and

stakeholders relevant to your project delivery;

The ability to identify, mitigate and manage relevant issues and risks and to

escalate these where appropriate;

Excellent writing and presenting skills to clearly and concisely present

evidence-based conclusions and recommendations to a range of audiences

(ranging from individual customers to the Ofwat Board); and

Independently managing your own varied workload as well as making day

to-day operational decisions within our delegations and decision-making

framework.

Provide visible leadership and guidance to members of the Casework and Enforcement team to help develop the skills and experience of its junior members and to support all team members professional development.

Act as a People Leader and/or Project Manager, taking on budget management responsibilities and people management responsibilities where appropriate, in line with Ofwats Governance Framework.

Create and champion an inclusive working environment that supports growth, well-being, and continuous improvement in our delivery.

Listen to, influence and work with complex, and sometimes difficult, external stakeholders to optimise the impact of our work, including water companies, other regulators, representative bodies, Government departments, and customers. You must be able to establish and maintain these relationships and operate independently of senior management where necessary and appropriate.

Engage effectively with internal stakeholders to share insights and expertise from and for our casework and enforcement activities, so that we are managing interdependencies and effectively focusing our combined efforts to deliver better outcomes for customers and the environment.

Role model our values and ways of working and be an active contributor to the corporate activities that make Ofwat a great place to work.

Person specification

To be successful in this role you will need the below essential attributes, experience, skills and knowledge:

Experience, skills and knowledge

Lead criterion: Proven track record of applying legal and analytical frameworks to deliver successful outcomes on large and/or complex regulatory investigations or compliance projects, under sector-specific legislation and/or competition law.
Lead criterion: Experience of effectively and efficiently planning, prioritising and managing the delivery of large projects and programmes of work, including through leadership of multi-disciplinary teams.
Degree level qualification in an analytical discipline or demonstrable relevant experience in an analytical / legal / economics-focused role.
Experience of identifying, analysing and interpreting a range of qualitative and quantitative data and insights (including via data manipulation in excel or other software) to enable evidence-based decisions on complex problems.
Experience of communicating complex information in writing and verbally, so that it is clear and persuasive to a range of audience types.
Experience as a line manager and/or project manager, with responsibilities for managing people and supporting growth, inclusion and well-being.
Experience of appropriately identifying, ...

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