Events and Stakeholder Engagement Manager

The role

The role sits within a multi-disciplinary, multi-skilled and multi-channelled communications and engagement team, servicing Registers of Scotland and all its programmes of activities.

Developing comprehensive communications and engagement strategies for products, services, projects and programmes as a whole, the Communications and Engagement team delivers consistent value to the organisation.

Engaging with stakeholders and customers, either through delivering full scale events, forums, workshops or other similar activities, or attending third party events as delegates, exhibitors, speakers or sponsors, Registers of Scotland undertakes a wide programme of events activity.

The role holder will take responsibility of a portfolio of activities and take ownership of end-to-end delivery of events campaigns. They will have the support of colleagues from across the Communications and Engagement team as well as across the business but be expected to take the lead in understanding requirements, planning, delivering and evaluating activities.

Please note this post is available as a 12 months fixed term contract.

On a typical day you will

• Develop and implement targeted engagement and events plans and briefs that meet the needs of Communications and Engagement activities and support our corporate objectives
• Provide on-the-day virtual and live event delivery
• Engage effectively with senior management, provide comprehensive and accurate event briefs and pre-event support
• Develop campaign collateral that is fit for purpose, consistent with brand guidelines and RoS tone of voice
• Evaluate effectiveness of events and provide insight into continuous improvements
• Support the development of overall campaign plans by providing expert events and engagement insight and knowledge of effective practice
• Maintain a calendar of events, using insight derived from across the business to populate the calendar, highlighting opportunities
• Ensure all activities undertaken are value adding, with clear objectives and tangible benefits
• Work closely with colleagues to share knowledge and insight and collaborate with digital communications, account management, internal communications and campaign delivery teams to ensure a streamlined and joined up approach to departmental activity

Essential Criteria Skills and Attributes for Success

Experience/Technical

We will assess you against the followingExperience and Technical skills during the application and assessment process:

Experience

• Experience of planning and effectively delivering high quality, small, medium and large-scale events within budget and in a timely manner.
• Experience of managing multiple priorities and projects simultaneously, adapting to changing requirements and deadlines.

Technical

• Educated to degree level within a relevant field of events, marketing, or communications and/or have relevant experience and a proven track record delivering within an events environment.

Behaviours

At application and assessment stage, you will be scored against all Behaviours:

Managing a Quality Service

• Ability to understand stakeholder requirements and deliver events and engagement activities that meet agreed objectives and quality standards.
• Focus on delivering value for money through the effective use of resources and efficient ways of working.

Making Effective Decisions

• Strong analytical skills, with the ability to evaluate information from multiple sources to make informed and evidence-based decisions.
• Ability to assess competing priorities, identify risks and make sound judgements in a fast-paced environment.

Communicating and Influencing

• Excellent written and verbal communication skills, with the ability to tailor messages to a range of audiences.
• Ability to build and maintain effective relationships with internal and external stakeholders, influencing decisions and securing support for agreed outcomes.

Changing and Improving

• Experience of evaluating the effectiveness of events and engagement activities, using feedback and insights to identify opportunities for improvement.
• Demonstrable commitment to continuous improvement, with a track record of implementing changes that enhance service delivery, stakeholder experience and organisational outcomes.

Full behaviour descriptors and more details on Civil Service Success Profiles.