Executive Assistant

Insight into GCA - Webinar

Watch our Webinar on the above link and gain valuable insight into GCA and our recruitment processes.

Are you an organized, proactive communicator ready to drive operational excellence? Join our team to provide vital support, keep key priorities moving forward, and make a tangible impact on our executive operations every day.

Job Summary

This role provides essential daily administrative and operational support working closely with the Director and Business Manager to keep the Customer Experience Directors office running smoothly.

Key Accountabilities:

• Providing full support to the Director with responsibility for full management of their diary.

• Maintaining an overview of the Directors diary, having an understanding of the purpose of, background to and priority of each meeting

• Booking all travel and accommodation, processing of expenses and meeting/greeting visitors

• Working with the Business Manager to ensure urgent issues are picked up, understood and managed until conclusion

• Providing support in meetings by taking minutes/actions, and taking these forward as necessary and until conclusion

• Ensuring papers are thorough and are available well in advance with any important points highlighted

• Liaising effectively with other senior managers private offices, both internally and externally, building good working relationships.

• Ensure the Director team mailboxes are regularly checked and are in order with appropriate flagging, categories and emails filed correctly.

• Handling ad hoc projects and being highly flexible to the business needs.

• The post holder will be required to follow relevant government functional standards and other related requirements and guidance

Essential Criteria (to be assessed at application stage):

• The ability to work as part of a team to build and develop strong customer and internal stakeholder relationships.

• Proven written and verbal communication skills, including the ability to clarify detail, provide/obtain information.

• Excellent organisational skills with the ability to prioritise own and others workloads and to undertake independent decisions with regard to own and others workloads without reference to line management.

• Experience of working with senior leader/director within the public or private sector, providing support and demonstrating good judgement on when to act and when to escalate issues.

• Competent level of IT skills with the ability to learn new IT systems and processes