Fraud Officer Lytham St Annes

Within the Counter Fraud, Compliance and Debt Directorate (CFCD), we work to reduce fraud, error, and debt, to protect the public purse.  

As a Fraud Officer, youll be at the forefront of tackling fraud within the benefits system, conducting thorough interviews and reviews, pursuing all reasonable lines of enquiry, and taking corrective action on benefit awards where necessary. 

We offer a role where you can learn, progress, and maintain a healthy work-life balance while making a real impact.

As a Fraud Officer you will:   

• Conduct robust interviews with individuals by phone or in person, gather, review and closely scrutinise detailed evidence, taking corrective action when errors are found.  
• Ensure compliance, adhering to DWP policies, CFCD operational procedures, and maintaining quality standards. 
• Collaborate with teams and external partnerspromoting fraud awareness within DWP and engaging effectively with business partners.   
• Manage cases effectively, gathering and verifying information to support accurate benefit reassessments and overpayment calculations.   
• Handle sensitive information, maintaining accurate records, redacting sensitive material, and liaising with other departments.   
• Prioritise your workload, navigating shifting priorities efficiently in a fast-paced environment.  

Were looking for individuals who: 

• Have strong communication and leadership skills, engaging effectively with colleagues and external partners. 
• Possess excellent organisational and decision-making abilities to manage complex tasks.  
• Are confident in presenting information professionally to diverse audiences. 
• Pay attention to small and subtle detail and are able to identify discrepancies or inconsistencies across very detailed types of evidence e.g. identify documents that are potentially not original or official.  
• Work well both independently and within a team to achieve shared goals. Can handle sensitive situations, including interactions with challenging or vulnerable individuals.  
• Demonstrate energy, positivity, and adaptability in delivering outcomes and driving change.  
• Are willing to travel, if required, based on business needs.

Webinar event

We will be holding a webinar event to let you know more about these roles. This will take place on 03/06/2026 between 12noon and 1pm.

Please follow the link to register for the session. Those who attend may be contacted following the event for evaluation purposes to improve our service.

460932 EO Fraud officer Lytham St Annes

Civil Service Careers

The attached link will take you to the Counter Fraud, Compliance and Debt website which gives you further information about these roles. CFCD , Civil Service Careers

Government Counter Fraud Profession (GCFP)

The DWP is committed to investing in people and ensuring their teams are a professional workforce. It is a requirement of counter fraud post holders within DWP to attain, and retain, membership of the Government Counter Fraud Profession (GCFP) at Practitioner level. This means if you are successful in applying for this role you will need to undertake an annual self-assessment to evidence your knowledge, skills, and experience within your role to attain and retain practitioner level membership. We provide post holders with a learning routeway to support them in achieving as well as any workplace adjustments they may require. Failure to attain membership of the GCFP at practitioner level may result in DWP seeking an alternative role for you.

In applying you will have indicated that you have read and fully understood the professional requirements for this Counter Fraud Officer role.